Melissa Balderas
Credit and Collection Manager at CBS Paramount Television Group- Claim this Profile
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Spanish Limited working proficiency
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English -
Topline Score
Bio
Experience
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CBS Paramount Television Group
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United States
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Telecommunications
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1 - 100 Employee
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Credit and Collection Manager
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Jan 2020 - Present
• Responsible for the day-to-day supervision of the credit and collection department and it’s staff. • Encompassing credit verification, billing, collection posting unapplied cash receipts in our Wide Orbit traffic system for the corporate group sales team. • Monitor customer problems and find resolutions, to provide support and feedback at both a corporate and station levels. • Leads departments in customer relations and maintaining customer service excellence. • Serve as a liaison… Show more • Responsible for the day-to-day supervision of the credit and collection department and it’s staff. • Encompassing credit verification, billing, collection posting unapplied cash receipts in our Wide Orbit traffic system for the corporate group sales team. • Monitor customer problems and find resolutions, to provide support and feedback at both a corporate and station levels. • Leads departments in customer relations and maintaining customer service excellence. • Serve as a liaison between Viacom Broadcasting’s departments and the customer to ensure satisfaction. • Developing partnership with department heads, and clients to better service the business and clients each day. • Effective time management develops methods for timely collection of receivables to ensure positive cash flow and a low DSO. • Maintain accurate accounts including cash, inventory, prepaid, and line of credit transactions. • Work with Controller preparing and review quarterly reports to follow cash flow and bad debt reserve. • Approves, establishes, and maintains credit limits on all new and current accounts; interacts with Tribune Broadcasting and other media credit managers for reference information and account status. • Generate weekly paper invoices, EDI invoices and statements for broadcast clients. • Recommend placement of delinquent accounts with outside collection agency. • Work with external and internal auditors on requests for compliance data • Creates journal entries to reconcile all monthly accounts receivable transactions. Show less • Responsible for the day-to-day supervision of the credit and collection department and it’s staff. • Encompassing credit verification, billing, collection posting unapplied cash receipts in our Wide Orbit traffic system for the corporate group sales team. • Monitor customer problems and find resolutions, to provide support and feedback at both a corporate and station levels. • Leads departments in customer relations and maintaining customer service excellence. • Serve as a liaison… Show more • Responsible for the day-to-day supervision of the credit and collection department and it’s staff. • Encompassing credit verification, billing, collection posting unapplied cash receipts in our Wide Orbit traffic system for the corporate group sales team. • Monitor customer problems and find resolutions, to provide support and feedback at both a corporate and station levels. • Leads departments in customer relations and maintaining customer service excellence. • Serve as a liaison between Viacom Broadcasting’s departments and the customer to ensure satisfaction. • Developing partnership with department heads, and clients to better service the business and clients each day. • Effective time management develops methods for timely collection of receivables to ensure positive cash flow and a low DSO. • Maintain accurate accounts including cash, inventory, prepaid, and line of credit transactions. • Work with Controller preparing and review quarterly reports to follow cash flow and bad debt reserve. • Approves, establishes, and maintains credit limits on all new and current accounts; interacts with Tribune Broadcasting and other media credit managers for reference information and account status. • Generate weekly paper invoices, EDI invoices and statements for broadcast clients. • Recommend placement of delinquent accounts with outside collection agency. • Work with external and internal auditors on requests for compliance data • Creates journal entries to reconcile all monthly accounts receivable transactions. Show less
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Mérieux NutriSciences - North America
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United States
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Biotechnology Research
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700 & Above Employee
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AR Manager
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Jan 2019 - Jan 2020
AR manager for a Quality and Safety testing for consumer products company. • Responsible for the day-to-day supervision of the account receivable department and 15 staff members • Review and approve timesheets and PTO requests. • Write proposals for employment requisitions for human resource and corporate approval. • Interview, hire, train, and orientate new employees. • Encourage teamwork and keep the AR department on track for success. • Responsible for disciplinary… Show more AR manager for a Quality and Safety testing for consumer products company. • Responsible for the day-to-day supervision of the account receivable department and 15 staff members • Review and approve timesheets and PTO requests. • Write proposals for employment requisitions for human resource and corporate approval. • Interview, hire, train, and orientate new employees. • Encourage teamwork and keep the AR department on track for success. • Responsible for disciplinary action, and termination of permanent and temporary employees • Review goals and employee’s performance every six months to determine salary increases and bonus incentives. • Maintains account reconciliations for AR. • Complete general ledger entries for cash, inter-company and miscellaneous invoicing and payments • Pull reporting and support to complete debt analysis quarterly. • Provide new aging reports to collectors for open balances up to 45 million dollars. • Net approved customer refunds from AR ledger to the AP reconciliation account for check disbursement • Create new policies and procedures to improve our process and ensure client satisfaction as well as lower company risk. • Developing partnership with department heads, and clients to better service the business and clients each day. • Leads departments in customer relations and maintaining customer service excellence. • Monitor customer problems and find resolutions, to provide support and feedback at both a corporate and lab levels. • Hire and negotiate contracts with 3rd party collection agencies to collect on accounts written off for collection. • Lead weekly accounts receivable meetings with our executive team members to go over cash collections, key account updates, customer issues, new process, and procedures. • Provide SOPs and backup for internal and external audit. Show less AR manager for a Quality and Safety testing for consumer products company. • Responsible for the day-to-day supervision of the account receivable department and 15 staff members • Review and approve timesheets and PTO requests. • Write proposals for employment requisitions for human resource and corporate approval. • Interview, hire, train, and orientate new employees. • Encourage teamwork and keep the AR department on track for success. • Responsible for disciplinary… Show more AR manager for a Quality and Safety testing for consumer products company. • Responsible for the day-to-day supervision of the account receivable department and 15 staff members • Review and approve timesheets and PTO requests. • Write proposals for employment requisitions for human resource and corporate approval. • Interview, hire, train, and orientate new employees. • Encourage teamwork and keep the AR department on track for success. • Responsible for disciplinary action, and termination of permanent and temporary employees • Review goals and employee’s performance every six months to determine salary increases and bonus incentives. • Maintains account reconciliations for AR. • Complete general ledger entries for cash, inter-company and miscellaneous invoicing and payments • Pull reporting and support to complete debt analysis quarterly. • Provide new aging reports to collectors for open balances up to 45 million dollars. • Net approved customer refunds from AR ledger to the AP reconciliation account for check disbursement • Create new policies and procedures to improve our process and ensure client satisfaction as well as lower company risk. • Developing partnership with department heads, and clients to better service the business and clients each day. • Leads departments in customer relations and maintaining customer service excellence. • Monitor customer problems and find resolutions, to provide support and feedback at both a corporate and lab levels. • Hire and negotiate contracts with 3rd party collection agencies to collect on accounts written off for collection. • Lead weekly accounts receivable meetings with our executive team members to go over cash collections, key account updates, customer issues, new process, and procedures. • Provide SOPs and backup for internal and external audit. Show less
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Tribune Broadcasting
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United States
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Broadcast Media Production and Distribution
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100 - 200 Employee
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Regional Credit and Collection Manager
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Jun 2009 - Feb 2019
Responsible for the day-to-day activities in the credit and collections area which include credit approval, accounts receivable billings and collections, month-end closings and for hiring, training and supervising accounts receivable staff. Responsible for a variety of accounts receivable reports and for overseeing computer operations. • Provides day-to-day supervision in the Accounts Receivable department encompassing PO verification, billing, collection and posting of cash receipts by… Show more Responsible for the day-to-day activities in the credit and collections area which include credit approval, accounts receivable billings and collections, month-end closings and for hiring, training and supervising accounts receivable staff. Responsible for a variety of accounts receivable reports and for overseeing computer operations. • Provides day-to-day supervision in the Accounts Receivable department encompassing PO verification, billing, collection and posting of cash receipts by assigning work priorities, coaching and counseling up to 14 employees, administering discipline, hiring and terminating as required. • Responsible for the monthly creation of a variety of accounts receivable financial reports including aging, DSO’s (Days Sales Outstanding) and trade reports. Acts on report findings as required maximizing positive cash flow. • Approves and establishes credit limits on all new account; interacts with Customers, Customer Care, Sales, and other managers for account status and resolution of activities and past due accounts. Reviews with management regarding credit holds and credit worthiness decisions om slow paying accounts. • Reviews and approves sales credit requests from other departments and outside agencies; interacts with sales and traffic departments and/or instructs staff to research and resolve credit discrepancies. • Makes telephone collection calls on difficult and past due accounts; develops payment plan information on delinquent accounts; recommends to management bad debt write off and/or placement with outside collection agency. • Oversees accounts receivable in-house computer system, assuring installation of software updates, resolving computer-related problems and processing of all month-end closings. • Participate on monthly Tribune credit managers’ conference call acting as host four months out of a year and preparing agenda for discussion. Show less Responsible for the day-to-day activities in the credit and collections area which include credit approval, accounts receivable billings and collections, month-end closings and for hiring, training and supervising accounts receivable staff. Responsible for a variety of accounts receivable reports and for overseeing computer operations. • Provides day-to-day supervision in the Accounts Receivable department encompassing PO verification, billing, collection and posting of cash receipts by… Show more Responsible for the day-to-day activities in the credit and collections area which include credit approval, accounts receivable billings and collections, month-end closings and for hiring, training and supervising accounts receivable staff. Responsible for a variety of accounts receivable reports and for overseeing computer operations. • Provides day-to-day supervision in the Accounts Receivable department encompassing PO verification, billing, collection and posting of cash receipts by assigning work priorities, coaching and counseling up to 14 employees, administering discipline, hiring and terminating as required. • Responsible for the monthly creation of a variety of accounts receivable financial reports including aging, DSO’s (Days Sales Outstanding) and trade reports. Acts on report findings as required maximizing positive cash flow. • Approves and establishes credit limits on all new account; interacts with Customers, Customer Care, Sales, and other managers for account status and resolution of activities and past due accounts. Reviews with management regarding credit holds and credit worthiness decisions om slow paying accounts. • Reviews and approves sales credit requests from other departments and outside agencies; interacts with sales and traffic departments and/or instructs staff to research and resolve credit discrepancies. • Makes telephone collection calls on difficult and past due accounts; develops payment plan information on delinquent accounts; recommends to management bad debt write off and/or placement with outside collection agency. • Oversees accounts receivable in-house computer system, assuring installation of software updates, resolving computer-related problems and processing of all month-end closings. • Participate on monthly Tribune credit managers’ conference call acting as host four months out of a year and preparing agenda for discussion. Show less
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Weigel Broadcasting
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United States
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Broadcast Media Production and Distribution
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200 - 300 Employee
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Credit Manager
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Aug 2000 - Jun 2009
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Education
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Southern New Hampshire University
Bachelor of Arts - BA, Accounting and Finance -
Moraine Valley Community College
Human Biology