Experience

Pennsylvania State University-Penn State Lehigh Valley

• United States
• Higher Education
• 1 - 100 Employee

• Coordinator of Student Services

  • Dec 2014 - Present

  Promoted to Coordinator of Student Services Level 2 May 2018-Present Nominated to Co-Chair of Academics for Veterans (A’s for Vets). A’s for Vets is an alliance consisting of institutions of higher learning in the Greater Lehigh Valley which proactively endeavor to support military veterans seeking education. Coordinated and implemented Green Zone Training to over 110 administrators, faculty, and staff from surrounding colleges and Universities. Secured the sponsorship for this event. Worked with multiple individuals from different higher education colleges and universities to help improve the transition for veterans within higher education. Developed and implemented PSU-LV Adult Learner Mentor Program. Includes from recruitment, to selection, training, and connecting mentors and mentees. This program was started to improve retention among adult learners and engage them to the campus. Presented the program at the LVAIC,(Lehigh Valley Association of Independent Colleges), Conference in May 2017. School Certifying Official - 2nd Organize, develop, and implement workshops and activities for veterans, adult learners and other diverse populations Appointed by the Chancellor as one of two Adult Enrollment Coordinators to represent the campus. Coordinated off-campus housing fair event for PSU-LV 2 + 2 Students. Implemented charter buses and enhanced attendance of event from 12 – 54 students. Meet one on one with students to assist with budgeting and selecting housing at University Park. Created transition panel with former PSU-LV students currently at University park to share their transition experiences, student to student . The idea is share information to make the transition as smooth and positive as possible for the rising juniors. Created and implemented, and maintain,along with IT, the first text messaging system to increase student engagement in Student Affairs events at Penn State Lehigh Valley. Show less



Self-employed

• Independent contractor with Premier Designs Jewelry/Park Lane Jewelry

  • Sep 2001 - Present

  Provided excellent guest service which increased sales. Grew sale steam for 0 - 45 jewelers while maintaining a personal successful direct sales business. Strong ability to build and sustain relationships with customer base and sales team. Achieved leadership awards for sales an team building. Achieved 9 leadership trips by reaching and exceeding sales and team building goals. Created and organized monthly training s to build, motivate, and encourage independent contractors. Created monthly newsletter and recognition awards to build, recognize, and encourage the team. Responsible for creating sales, sales calls, presentations, order processing, financial transactions, and accounting, guest service, and business management. Show less



MacStaffing/Digital People IT/DTP Recruiter

• Chicago, Illinois, United States

• IT/DTP Recruitier/Staffing

  • Sep 1995 - Apr 1996

  Screened , interviewed, and placed candidates, inside sales, and sourcing of candidates. Primary recruiter of highly skilled technical workers for the entire Chicago land area. Scheduled and attended local job fairs. Performed on-site client assessments and established areas of improvement to benefit to the client and associates. Accomplishments; Maintained a 95% fill ratio. Doubled the consultants at largest company account within first six months. Increased branch gross margins by 20% by negotiating and establishing bill rates. Show less



Staffing Consultants

• Schaumburg, Illinois, United States

• Staffing Coordinator

  • Jun 1994 - Sep 1995

  Participated in start up in a highly competitive market. Setup and maintained recruitment system, developed advertisement copy, created employee training program. Developed internal communication process and monthly newsletter to facilitate an enhance communication between organization nd employees in the field. Developed market share and name recognition within first year. Increased billable weekly hours from 0 - 2000. Maintained an average weekly gross margin of 32% Brought recruitment of candidates from 0 - over 800 in less than a year. Show less



Amtemp Staffing

• Stamford, Connecticut, United States

• Recruiter

  • Aug 1993 - May 1994

  Participated in client on site visits, established higher client and associate retention periods Recruited, interviewed, performed reference checks and maintained associate files Provided guidance, motivation and employee development feedback process. Participated in client on site visits, established higher client and associate retention periods Recruited, interviewed, performed reference checks and maintained associate files Provided guidance, motivation and employee development feedback process.



The Walt Disney Company

• United States
• Entertainment Providers
• 700 & Above Employee

• Assistant Store Manager

  • Oct 1991 - Aug 1993

  Trained in excellence in guest service. Resposible for hiring, motivating, and training on Disney's Guest Service Program to cast memebers. Maintained Inventory and exceeded sales goals of 1.9 million Responsible for cast member relations at each store Transferred to NY to open a new Disney Store in White Plains Galleria, White Plains, NY. Trained in excellence in guest service. Resposible for hiring, motivating, and training on Disney's Guest Service Program to cast memebers. Maintained Inventory and exceeded sales goals of 1.9 million Responsible for cast member relations at each store Transferred to NY to open a new Disney Store in White Plains Galleria, White Plains, NY.