Experience

Contour Clinics

• Australia
• Medical Practices
• 1 - 100 Employee

• Patient Coordination Manager

  • Apr 2021 - Present



Frostbland

• Sales Executive

  • May 2018 - Jan 2021

  • Provide full support for three National Account Managers • Provide full support for Head of Sales • Complete all new line forms for major client’s example Coles, Woolworths, Priceline, Chemist Warehouse etc • Send Products Images via Hightail • AUS Samples requests - Microsoft Access • NZ Sample requests - Arrow • Organise Weekly sales meeting - Agenda/meeting minutes • Process group order uploads • Culture Club Committee Member • WH&S Committee Member • Monthly birthday cakes orders • Organise yearly Sales Team Christmas Party • Plan, execute & attend APP Conference 2019 - Booked accommodation/flights, assisted with sales tools - Lead sheet, email signatures, staff uniforms, staff roster • Plan APP 2020 - Designed stand, booked accommodation, designed staff uniform, staff roster - Cancelled due to Covid • Assist with planning & preparation 2018, 2019 & 2020 Company Conference. However, due to Covid 2020 conference was cancelled • Manage David Jones 8 week merchandise/training for Lano - Coordinate a team of 10 Account managers nationally to attend allocated David Jones Stores and merchandise/train staff. • Complete two David Jones merchandise/training for Lano every 8 weeks - Miranda & Elizabeth Street • Attend range review meetings with National Account Managers • Created, implemented & managed Master data sheet which holds all product specifications • Implemented new system procedures & on-going management for new line data from Brand Managers to the sales team • Complete Green Cross submissions • Account manager for Amazon & Catch • Upload content/images for online customers Amazon, Catch & Iconic • Upload content/images for portals such as BigW, GS1 & SkuVantage • Provide Basic stock list, cycle deal reports which contains product information & pricing to client databases Toniq, Rxone, Minfos, Corum • Manage Range Review Calendar • Shortlist Sales Team Resumes • Book Interviews for new Sales Team applicants • Organise staff welcome packs for Sales Team



Evotec Pty Ltd

• Australia
• IT Services and IT Consulting
• 1 - 100 Employee

• Sales & Client Services Coordinator

  • Jan 2012 - May 2018

  Work/Position History Feb 2009 – March 2010 Sydney Administration Manager Aug 2008 – Feb 2009 Administration Team Leader May 2007 – July 2008 IT Administration and Sales Support Coordinator Oct 2006 – April 2007 Customer service Coordinator • Product Sales & quotes Landline Phones, Modems and accessories. • Maintain and ordering of all inventory • Driving Account Managers to hit Monthly Sales Targets • Booking and meeting appointment Targets for three Account Managers • Responsible for outbound touch calls with a target of 350 calls per quarter with a target of 6 appointments per week for each Account Manager. • Management of Account Managers Calendars • Ordering of Telstra Services ISDN, PSTN, Mobile Connections & NBN • Management of Mobile Sales, including National set up & ongoing management of company mobile fleets. • Provide Support to three Company Director • Support Head of Sales • Scheduling Engineers for phone/internet connections, both internal and external services. • Accounts payable and accounts receivable • General Administration Duties – Including organizing of all company functions, catering and venues. Sydney Administration Manager • Recruitment/training of administration staff across three states -NSW, VIC & QLD • Develop administration manuals, forms and procedures • Accessing staff performance plans • Conduct customer service reports for directors using Siemens Procenter Agile call center software • Develop sales policies & procedures • Staff rostering • Accounts payable & accounts receivable • Responsible for the everyday running of the Sydney office • Stock ordering • Provide support to three directors • Schedule & conduct monthly conference meetings for customer service, administration & company • Conduct customer demonstrations for corporate product sales • Manage & monitor Field Engineers time and daily work plans • Manage all customer complaints • Ensure all customer service & sales support staff meet allocated daily sales targets



Mr Smallgoods Food Service

• Sales & Customer Service Consultant

  • Mar 2011 - Mar 2012

  • Sales of food service products • Directly approach Cafes, Takeaways, Restaurants, Pubs and Clubs • Manage own customer base • Complete deliveries of food service products • Provide quotes • Arrange meeting and appointments • Deal with customer complaints • General Administration duties • Process orders via phone and fax • Complete daily call register • Provide support to company directors • Sales of food service products • Directly approach Cafes, Takeaways, Restaurants, Pubs and Clubs • Manage own customer base • Complete deliveries of food service products • Provide quotes • Arrange meeting and appointments • Deal with customer complaints • General Administration duties • Process orders via phone and fax • Complete daily call register • Provide support to company directors



Fitness First Australia

• Australia
• Wellness and Fitness Services
• 700 & Above Employee

• Membership Consultant

  • Dec 2010 - Mar 2011

  • Membership sign ups • Lead generation - Arranged corporate meetings with store managers to generate leads and promote the Fitness First Brand - Attended Cronulla outdoor Zumba day for lead generation - Daily Outreach • Reception Duties • Achieved daily and monthly targets • Stand in for Sales Manager • Hosted team meetings • Setting daily team goals and driving the sales team to achieve them • Dealt with member complains • Booking appointments • Membership sign ups • Lead generation - Arranged corporate meetings with store managers to generate leads and promote the Fitness First Brand - Attended Cronulla outdoor Zumba day for lead generation - Daily Outreach • Reception Duties • Achieved daily and monthly targets • Stand in for Sales Manager • Hosted team meetings • Setting daily team goals and driving the sales team to achieve them • Dealt with member complains • Booking appointments



Arncliffe Freezers

• Customer Service & Accounts Receivable

  • Mar 2010 - Nov 2010

  Customer Service & Accounts Receivable for Arncliffe Freezers Pty Ltd March 2010 – July 2010 – Customer service • Manning switch board • Processing orders via phone, fax and email • Processing EFTPOS transactions • Cash handling • Face to face customer service • Managing Baskin and Robbins account (sales and orders) • Reception duties July 2010 – November 2010 – Account Receivable • Allocation of all customer payments – Cheque, EFTPOS and cash • Managing customer accounts • Processing EFTPOS transactions • Tracking customer balances • Calculating contractor wages based on weekly sales • Daily banking • Reconciling customer accounts • Managing Debtors reports • Cash handling