Melissa A.

Account Executive at Scientific Pest Management
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Contact Information
us****@****om
(386) 825-5501
Location
United States, US
Languages
  • Spanish Native or bilingual proficiency

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Bio

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Credentials

  • Commercial Pesticide Applicator- Category 7A
    NYS Department of Environmental Conservation

Experience

    • United States
    • Facilities Services
    • 1 - 100 Employee
    • Account Executive
      • Jan 2022 - Present

    • Account Executive
      • Nov 2021 - Present

    • United States
    • Facilities Services
    • 1 - 100 Employee
    • Chute and Drain Division Manager
      • Mar 2019 - Nov 2021

      Compactor Chute Cleaning and Dusting in Residential Buildings Drain and Grease Trap Cleaning in Commercial Kitchens Vent Line Treatments for Roaches in Residential and Commercial Buildings

    • Client Solution Specialist / Bed Bug and K9 Department
      • Nov 2018 - Mar 2020

      Assist in the day to day operations of the Bed Bugs / K9 Division with a total of 5 Bed Bug Specialized Technicians and 6 K9 teams. Responsibilities include weekly payroll, scheduling, routing, troubleshooting bed bug preparation treatmentwith residential clients, weekly reporting on department revenue, estimating man power for commercial bed bug treatments. Also responsible for assisting the Manhattan Pest Control division in time keeping of worked hours for 150+ technicians, service report auditing, scheduling supervisor visits and forwarding complaints to the appropriate department.

    • United States
    • Facilities Services
    • 1 - 100 Employee
    • Customer Service Supervisor
      • Aug 2016 - Nov 2018

      Led the customer service department with over 400 recurring clients and was responsible for the 150+ employees on the field servicing the locations. Responsibilities included new hire recruiting, interviewing, new hire orientations, weekly payroll, scheduling, routing, Quality Assurance, and managing Workforce Ready Kronos time management system for the entire company. Led the customer service department with over 400 recurring clients and was responsible for the 150+ employees on the field servicing the locations. Responsibilities included new hire recruiting, interviewing, new hire orientations, weekly payroll, scheduling, routing, Quality Assurance, and managing Workforce Ready Kronos time management system for the entire company.

    • Front Desk
      • Apr 2014 - Apr 2016

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