Experience

California Institute of Arts & Technology

• United States
• Higher Education
• 100 - 200 Employee

• Dean of Education

  • Dec 2018 - Present

  • Overall responsibility for the quality of education at all campuses• Hire, train, and supervise faculty• Conduct formal and informal instructor observations• Facilitate new instructor orientation• Responsible for all aspects of curriculum development such as ensuring curriculum is meeting academic and industry standards • Oversee instructor and programmatic surveys and assessments while analyzing and sharing data with faculty and staff• Advise instructors on student issues/concerns, resolve classroom scheduling issues and uphold program policies

• Student Records Manager

  • Apr 2018 - Dec 2018



Canadian National Institute of Health

• Canada
• Higher Education
• 1 - 100 Employee

• Campus Director

  • Mar 2015 - Present

  •Responsible for the efficient and effective day-to-day operations of the College including all human resources related activities (i.e. training and development, hiring, etc.)• Developed and implemented faculty professional development workshops that created and sustained an environment fostering high faculty, staff, and student morale, academic vigor, and instructional excellence.Responsible for all faculty and academic support staff hiring including the screening, interviewing, onboarding, and orientation processes.• Managed the budgets for supplies, Student Services events, and instructor costs per term. Collaborated with the owner on any major budget/financial decisions.• Partnered with the Director of Admissions to identify and target specific demographic areas to effectively promote enrollment.• Developed and maintained strategic relationships with third party accreditors, suppliers and local high schools to promote CNIH programs.• Implemented bi-weekly Executive Council meetings that improved cross-department communications and eliminated silos.• Implemented bi-monthly departmental self-auditing program to identify and improve shortfalls resulting in a lower Ministry of Education audit score in 2017.• As a faculty advisor, mentored assigned students from the Dental Hygiene and Dental Assisting programs • Chair of Academic Appeals and Student Complaint Committees.• Provided academic counselling to students from the Dental Hygiene, Dental Assisting and Diagnostic Medical Sonography programs (e.g. meeting with students who are at risk for failure and/or on probation)• Coached and mentored front line administration, student services and all faculty members.• Ensured programs continued to meet government and programmatic accreditation with respect to curriculum and program delivery.• Oversaw the development of new program offerings (e.g. Dental Assisting and Cardiology Technology).• Wrote and implemented many effective policies.



Everest College

• Higher Education

• Director of Education

  • Jan 2013 - Mar 2015

  • Responsible for recruitment, selection, orientation, supervision, development and evaluation of faculty and student services.• Developed and implemented on-going professional development training programs including classroom management techniques.• Consistently reviewed campus environment to identify concerns or opportunities for improvement in order to achieve operational goals. • Implemented the SOS (Save Our Students) Program that resulted in the lowest attrition rate in the region for 2 consecutive years by implementing strategies designed specifically for individual students who were identified as at risk for withdrawal.• Managed monthly attrition budget and quarterly budgets for instructor costs.• Developed departmental goals and measurements to support efficient and effective departmental operations. • As a faculty advisor, mentored assigned students from various healthcare, business and technology programs • Met with students, in-regards-to their academic standing such as appeals, assess advance standing, and course and program failures.• Managed and evaluated faculty by overseeing activities such as scheduling classroom visitations for faculty evaluations, providing counseling, and coordinating teaching schedules to improve learning environment and offerings. • Ensured all faculty met corporate standards with respect to curriculum, program delivery and government procedures.• Chair of Academic Appeals and Student Complaint Committees.• Chaired Program Advisory Committees through liaison with communities in Healthcare, Business, and Technology



Algonquin College of Applied Arts and Technology

• Canada
• Higher Education
• 700 & Above Employee

• Professor, Human Resource Management

  • Sep 2010 - Mar 2012

  • Devised and delivered lesson plans for various human resource courses including Training and Development and Human Resources Career Preparation.• Developed teaching strategies to deliver the curriculum that best contributed to achieve students’ success.• Successfully organized two Human Resources Networking community events • Devised and delivered lesson plans for various human resource courses including Training and Development and Human Resources Career Preparation.• Developed teaching strategies to deliver the curriculum that best contributed to achieve students’ success.• Successfully organized two Human Resources Networking community events

• Instructor, Business Administration

  • Feb 2009 - Feb 2012

  • Devised and delivered lesson plans for various human resource and business courses such as Training and Development, Labour Relations, Occupational Health and Safety and Business Plan Preparation.• Developed and utilized a variety of instructional strategies and techniques.• Coordinated presentations and demonstrations as part of the teaching curriculum.

• Student Services Coordinator

  • Jan 2006 - Feb 2009

  • Ensured the maintenance of accurate and up-to-date records of student grades and attendance.• Developed a tracking system that ensured processing of final diplomas and transcripts was accurate, reducing processing time from 8 weeks to 4.• Assisted and mentored students who were at risk regarding attendance and grade policies.• Worked with the greater Ottawa community to support local charities.• Interpreted academic rules and regulations, monitor academic progress, readmission of students and student withdrawals as appropriate.• Created student schedules.• Managed and directed all phases of various major campus events, including orientation sessions, graduation ceremonies, and quarterly student satisfaction survey.

• Admissions Representative

  • Mar 2005 - Jan 2006

  • Recruited and enrolled potential students into the healthcare, business, and technology programs in order to meet and/or exceed weekly and monthly enrollments targets.• Worked successfully within a multi-disciplinary environment, while focusing on customer service and administration.• Responsible for maintaining student satisfaction.