Melissa Manso

Project Manager, Digital Production & Social at Zubi
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Contact Information
us****@****om
(386) 825-5501
Location
Miami, Florida, United States, US
Languages
  • English Native or bilingual proficiency
  • Spanish Professional working proficiency

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Credentials

  • Project Initiation: Starting a Successful Project
    Google
    Aug, 2023
    - Nov, 2024
  • Foundations of Project Management
    Google
    Jul, 2023
    - Nov, 2024
  • Hootsuite Platform Certification
    Hootsuite
    Nov, 2020
    - Nov, 2024
  • Certified ScrumMaster® (CSM®)
    Scrum Alliance
    Jul, 2023
    - Nov, 2024

Experience

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Project Manager, Digital Production & Social
      • Oct 2021 - Present

      Brands: Ford Motor Company, Lincoln Motor Company, JPMorgan Chase, and Zubi. - Project Manager Lead for US Hispanic Ford Social Channels, Lincoln Annual Sales Campaigns, General Market Adaptations, JPMorgan Chase Home Lending Social Channels, and Zubi Social Channels and Brand Initiatives. - Create project plans and manage the tasks of over 36 colleagues across all projects on a weekly basis. - Manage timelines and internal team meetings within my purview. - Perform as an… Show more Brands: Ford Motor Company, Lincoln Motor Company, JPMorgan Chase, and Zubi. - Project Manager Lead for US Hispanic Ford Social Channels, Lincoln Annual Sales Campaigns, General Market Adaptations, JPMorgan Chase Home Lending Social Channels, and Zubi Social Channels and Brand Initiatives. - Create project plans and manage the tasks of over 36 colleagues across all projects on a weekly basis. - Manage timelines and internal team meetings within my purview. - Perform as an initiative-taking manager of the project regarding problem identification and solutions. - Drive projects through their entire lifecycle while maintaining sight of the timing, project objectives, and budget. - Guide team members in alignment with the project objectives. - Maintain proper communication across nine departments to ensure constant alignment on present and next steps. Show less Brands: Ford Motor Company, Lincoln Motor Company, JPMorgan Chase, and Zubi. - Project Manager Lead for US Hispanic Ford Social Channels, Lincoln Annual Sales Campaigns, General Market Adaptations, JPMorgan Chase Home Lending Social Channels, and Zubi Social Channels and Brand Initiatives. - Create project plans and manage the tasks of over 36 colleagues across all projects on a weekly basis. - Manage timelines and internal team meetings within my purview. - Perform as an… Show more Brands: Ford Motor Company, Lincoln Motor Company, JPMorgan Chase, and Zubi. - Project Manager Lead for US Hispanic Ford Social Channels, Lincoln Annual Sales Campaigns, General Market Adaptations, JPMorgan Chase Home Lending Social Channels, and Zubi Social Channels and Brand Initiatives. - Create project plans and manage the tasks of over 36 colleagues across all projects on a weekly basis. - Manage timelines and internal team meetings within my purview. - Perform as an initiative-taking manager of the project regarding problem identification and solutions. - Drive projects through their entire lifecycle while maintaining sight of the timing, project objectives, and budget. - Guide team members in alignment with the project objectives. - Maintain proper communication across nine departments to ensure constant alignment on present and next steps. Show less

    • United States
    • Technology, Information and Media
    • 1 - 100 Employee
    • Tribaja Member
      • Jul 2023 - Present

      A community to connect with other professionals in the technology, information, and media industries. A community to connect with other professionals in the technology, information, and media industries.

    • United States
    • Advertising Services
    • 700 & Above Employee
    • Project Manager Intern, Digital & Web
      • Feb 2021 - Oct 2021

      Brands: American Express and KFC. - Project Management Lead on the American Express account for Latin America. - Strategize for projects while managing client objectives, timelines, and overseeing all revisions. - Attend and participate in a production shoot for AMEX as Account Lead while collaborating with the Creative Lead. - Process the financial paperwork such as creating and submitting POs and opening project numbers for AMEX and KFC under the supervision of… Show more Brands: American Express and KFC. - Project Management Lead on the American Express account for Latin America. - Strategize for projects while managing client objectives, timelines, and overseeing all revisions. - Attend and participate in a production shoot for AMEX as Account Lead while collaborating with the Creative Lead. - Process the financial paperwork such as creating and submitting POs and opening project numbers for AMEX and KFC under the supervision of the Digital Director. - Assist the Digital Accounting Team with a wide range of account, media, and project management tasks on KFC campaigns. - Assist the Project Management Team with overall account management for KFC Latin America. - Assist the Chief Growth Officer of LATAM with presentations for new business on a global scale. - Attend client meetings, generate status reports, and answer client inquiries. - Assist in production house bids with the client and Creative Team. - Build and maintain solid relationships with clients. Show less Brands: American Express and KFC. - Project Management Lead on the American Express account for Latin America. - Strategize for projects while managing client objectives, timelines, and overseeing all revisions. - Attend and participate in a production shoot for AMEX as Account Lead while collaborating with the Creative Lead. - Process the financial paperwork such as creating and submitting POs and opening project numbers for AMEX and KFC under the supervision of… Show more Brands: American Express and KFC. - Project Management Lead on the American Express account for Latin America. - Strategize for projects while managing client objectives, timelines, and overseeing all revisions. - Attend and participate in a production shoot for AMEX as Account Lead while collaborating with the Creative Lead. - Process the financial paperwork such as creating and submitting POs and opening project numbers for AMEX and KFC under the supervision of the Digital Director. - Assist the Digital Accounting Team with a wide range of account, media, and project management tasks on KFC campaigns. - Assist the Project Management Team with overall account management for KFC Latin America. - Assist the Chief Growth Officer of LATAM with presentations for new business on a global scale. - Attend client meetings, generate status reports, and answer client inquiries. - Assist in production house bids with the client and Creative Team. - Build and maintain solid relationships with clients. Show less

    • Writer, Top Editor, and Creative Design Assistant, Editorial Team
      • Jul 2020 - Sep 2021

      - Edit 5-10 articles every month from the team of 10+ contributors. - Pitch and write 2+ articles a month that align with the CH Brand. - Assist in the content creation and aesthetic design of the monthly newsletter, magazine cover, and all creative content for social media accounts and website. - Exclusively assist the Creative Director with guiding the teams of contributors, administrative assistants, and influencer marketing assistants. - Attend weekly meetings with the Creative… Show more - Edit 5-10 articles every month from the team of 10+ contributors. - Pitch and write 2+ articles a month that align with the CH Brand. - Assist in the content creation and aesthetic design of the monthly newsletter, magazine cover, and all creative content for social media accounts and website. - Exclusively assist the Creative Director with guiding the teams of contributors, administrative assistants, and influencer marketing assistants. - Attend weekly meetings with the Creative Director to discuss upcoming projects and review Cosmic Honey's social media analytics to direct content properly. Show less - Edit 5-10 articles every month from the team of 10+ contributors. - Pitch and write 2+ articles a month that align with the CH Brand. - Assist in the content creation and aesthetic design of the monthly newsletter, magazine cover, and all creative content for social media accounts and website. - Exclusively assist the Creative Director with guiding the teams of contributors, administrative assistants, and influencer marketing assistants. - Attend weekly meetings with the Creative… Show more - Edit 5-10 articles every month from the team of 10+ contributors. - Pitch and write 2+ articles a month that align with the CH Brand. - Assist in the content creation and aesthetic design of the monthly newsletter, magazine cover, and all creative content for social media accounts and website. - Exclusively assist the Creative Director with guiding the teams of contributors, administrative assistants, and influencer marketing assistants. - Attend weekly meetings with the Creative Director to discuss upcoming projects and review Cosmic Honey's social media analytics to direct content properly. Show less

    • United States
    • Online Audio and Video Media
    • 1 - 100 Employee
    • Content Intern, Editorial Team
      • Sep 2019 - Dec 2019

      - Post five times a week on College Magazine’s Instagram page to exhibit new article releases on the main website and create and overall bright media image for the website. - Take weekly meetings with the Social Media Strategist to discuss strategy and plans for new releases and posts. - Coordinate with College Magazines executives, journalists, and other team members to collect content. - Post five times a week on College Magazine’s Instagram page to exhibit new article releases on the main website and create and overall bright media image for the website. - Take weekly meetings with the Social Media Strategist to discuss strategy and plans for new releases and posts. - Coordinate with College Magazines executives, journalists, and other team members to collect content.

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Assistant Marketing Director, Content Strategist, Marketing Team
      • May 2019 - Nov 2019

      - Design social media content for the brand’s platforms (Facebook, Instagram, and Twitter) to increase engagement and attendees for the organization’s events throughout the year. - Supervise five copywriters in providing social media content for TEDxUF’s platforms in order to ensure a consistent brand. - Clarify consistency within the Marketing Team’s goals and assignments at our meetings twice a week. - Propose creative solutions to market our events throughout the year to bring the… Show more - Design social media content for the brand’s platforms (Facebook, Instagram, and Twitter) to increase engagement and attendees for the organization’s events throughout the year. - Supervise five copywriters in providing social media content for TEDxUF’s platforms in order to ensure a consistent brand. - Clarify consistency within the Marketing Team’s goals and assignments at our meetings twice a week. - Propose creative solutions to market our events throughout the year to bring the communities of the University of Florida and the Greater Gainesville area together. - Participate in local volunteering opportunities at least once a month to highlight the importance of community involvement and the TEDxUF brand. - Supervise the TEDxUF's Historian and Newsletter Writer.

    • Marketing Coordinator, Marketing Team
      • Aug 2018 - May 2019

      - Proposed and created content for the platforms (Facebook, Instagram, and Twitter) to promote the TEDxUF brand, salons, and annual main event that sold out of 1,500 spots in less than 26 hours. - Work with 37 local organizations to attend our four salon events and the main event of the year that involved ten influential individuals in Gainesville as our speakers. - Highlighted as team member of the week for high performance (09/2018.) - Participate in local volunteering opportunities… Show more - Proposed and created content for the platforms (Facebook, Instagram, and Twitter) to promote the TEDxUF brand, salons, and annual main event that sold out of 1,500 spots in less than 26 hours. - Work with 37 local organizations to attend our four salon events and the main event of the year that involved ten influential individuals in Gainesville as our speakers. - Highlighted as team member of the week for high performance (09/2018.) - Participate in local volunteering opportunities at least once a month to highlight the importance of community involvement and the TEDxUF brand. - Attended the events to track media exposure, digital outreach, interview attendees, and provide feedback to the Marketing Director, Executive Director, and the Curator and Licensee to ensure a better execution for following events.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Front Desk Receptionist
      • Jan 2018 - Sep 2019

      - Handling online chat assistance, an average of 40 transfer calls, and processing admissions paperwork for incoming students on a daily basis. - Assisting an average of 200 new visitors and those entering the administration building with appointments on a weekly basis. - Providing on-campus directions and solving general issues that arise with visitor inquiries. - Handling online chat assistance, an average of 40 transfer calls, and processing admissions paperwork for incoming students on a daily basis. - Assisting an average of 200 new visitors and those entering the administration building with appointments on a weekly basis. - Providing on-campus directions and solving general issues that arise with visitor inquiries.

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Marketing and Sales Intern
      • Dec 2018 - Feb 2019

      - Market the Moocho app and over 100 of its associated local discounts toward students in the Gainesville, FL area in two businesses that were partnered with Moocho (CVS and Winn Dixie) to raise income and increase the number of app downloads. - Stay up to date with the latest marketing concepts and techniques to further sell the app to customers. - Propose new ideas for integrating the Moocho app on and near the University of Florida campus as Moocho has done with over 30 campuses… Show more - Market the Moocho app and over 100 of its associated local discounts toward students in the Gainesville, FL area in two businesses that were partnered with Moocho (CVS and Winn Dixie) to raise income and increase the number of app downloads. - Stay up to date with the latest marketing concepts and techniques to further sell the app to customers. - Propose new ideas for integrating the Moocho app on and near the University of Florida campus as Moocho has done with over 30 campuses nationwide in order to popularize the software. - Develop skills in in-person sales, marketing strategies, and provided status reports to upper management on a weekly basis for the purpose of perfecting the sales techniques used to promote the app to customers. Show less - Market the Moocho app and over 100 of its associated local discounts toward students in the Gainesville, FL area in two businesses that were partnered with Moocho (CVS and Winn Dixie) to raise income and increase the number of app downloads. - Stay up to date with the latest marketing concepts and techniques to further sell the app to customers. - Propose new ideas for integrating the Moocho app on and near the University of Florida campus as Moocho has done with over 30 campuses… Show more - Market the Moocho app and over 100 of its associated local discounts toward students in the Gainesville, FL area in two businesses that were partnered with Moocho (CVS and Winn Dixie) to raise income and increase the number of app downloads. - Stay up to date with the latest marketing concepts and techniques to further sell the app to customers. - Propose new ideas for integrating the Moocho app on and near the University of Florida campus as Moocho has done with over 30 campuses nationwide in order to popularize the software. - Develop skills in in-person sales, marketing strategies, and provided status reports to upper management on a weekly basis for the purpose of perfecting the sales techniques used to promote the app to customers. Show less

Education

  • University of Florida
    Bachelor of Science - BS, Telecommunication (Media and Society Track,) Outside Concentration in English
    2019 - 2020
  • Santa Fe College
    Associate of Arts - AA, Journalism
    2017 - 2019
  • G. Holmes Braddock Senior High School
    High School Diploma, Top 15% of Graduating Class of 1,000 Students
    2013 - 2017

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