Experience

General Electric Credit Union

• United States
• Financial Services
• 100 - 200 Employee

• Recruiter

  • Aug 2022 - Present

  Blue Ash, Ohio, United States • Strategic sourcing • Build candidate pipeline by building rapport • Interviewing candidates to determine fit • Meeting with hiring managers to determine strategy and needs • Continually develop relationships within the community • Review job descriptions for accuracy • Reporting

• Relationship Consultant

  • Jun 2019 - Aug 2022

  Blue Ash, Ohio, United States • Managed customer experience • Employed consultative sales techniques • Coached and developed employees • Led team meetings • Wrote procedural articles for internal Knowledge Base system • Opened and closed accounts • Performed account maintenance • Conducted all steps in the lending process, including taking applications, processing loans, underwriting loans, and closing loans



American Savings Bank - Cincinnati

• United States
• Banking
• 1 - 100 Employee

• Human Resources Assistant

  • Jan 2017 - Apr 2018

  Cincinnati, OH • Published comprehensive employee handbook • Implemented pictorial directory • Saved bank 8% in health care costs • Compiled and analyzed exit interview surveys for content improvement • Developed a departmental satisfaction survey • Implemented a new personnel filing system to bring files into compliance • Answered employee inquiries regarding benefits • Edited employee newsletters • Drafted company-wide email communications • Assisted with special… Show more • Published comprehensive employee handbook • Implemented pictorial directory • Saved bank 8% in health care costs • Compiled and analyzed exit interview surveys for content improvement • Developed a departmental satisfaction survey • Implemented a new personnel filing system to bring files into compliance • Answered employee inquiries regarding benefits • Edited employee newsletters • Drafted company-wide email communications • Assisted with special events • Analyzed comparison data for new payroll system • Audited personnel files

• Bank Teller

  • Sep 2015 - Jan 2017

  Cincinnati • Responsible for branch operations and compliance adherence • Conducted transactional activity (including processing wires) on customer accounts • Planned and coordinated community events • Balanced vault • Opened and closed branch• Responsible for branch operations and compliance adherence • Conducted transactional activity (including processing wires) on customer accounts • Planned and coordinated community events • Balanced vault • Opened and closed branch



Sprout Insight

• Research Consultant

  • Aug 2012 - Aug 2015

  • Employed qualitative and quantitative methods to conduct program evaluation research • Conducted needs assessments • Facilitated focus groups • Conducted one-on-one interviews • Reported on research findings



Kroger

• United States
• Retail
• 700 & Above Employee

• Manager

  • Mar 2000 - Aug 2002

  Cincinnati, OH • Oversaw employees and managed store operations • Managed budgets • Oversaw customer relation issues • Screened and interviewed applicants • Headed food safety initiative and ensured compliance • Created community-focused displays within the store



Performance Management Associates

• Consultant

  • May 1999 - Feb 2000

  Memphis, TN • Conducted pre-employment selection screenings • Conducted test score interpretation • Wrote reports regarding candidates' fitness for a position based on test results • Developed written research reports examining succession planning in a small-sized company