Melisa Munguia Alvarez
Digital Marketing Intern at Inova Software- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Experience
-
Inpart
-
France
-
Technology, Information and Internet
-
1 - 100 Employee
-
Digital Marketing Intern
-
Sep 2019 - Feb 2020
Lyon Area, France - Boost lead generation through inbound marketing techniques - Design and send engaging and creative marketing emails to clients and prospects - Manage social media accounts and support social selling strategy - Monitor and analyze campaign performance and make recommendations for improvement -Creating strategies for corporate culture, mainly through LinkedIn
-
-
-
STUDENT'S MOBILITY
-
France
-
Higher Education
-
Digital Marketing Specialist
-
Jun 2019 - Sep 2019
Paris Area, France - Organized and reconstructed new website content for example Blog articles, Q&A section in 3 languages, About us section. - Identified social media opportunities and developed an actionable plan for execution -Wrote, produced and hosted video content - Web advertising and social media strategy - Adapted communication style to the project goals and audience - Translated communications between French-speaking and Spanish-speaking parties as required.
-
-
-
SEDA College
-
Ireland
-
Education Administration Programs
-
100 - 200 Employee
-
Marketing and Social Media Manager
-
Aug 2015 - Jan 2019
County Dublin, Ireland - Created and managed digital campaigns for the mexican market - Developed SEO techniques - Travelled in México to meet with customers and participate in educational fairs - Earned exceptional ratings and testimonials from clients on our social media networks. - Developed market research in order to enhance the brand image in México and Latin American countries, where the company has offices.
-
-
-
Homestay.com
-
Ireland
-
Technology, Information and Internet
-
1 - 100 Employee
-
Customer Service Intern
-
Apr 2017 - Jul 2017
County Dublin, Ireland - Answered and resolved customer inquiries and comments by email and chatbot - Improved customer satisfaction through expert resolution of conflicts, issues and concerns. - Built long-term customer relationships and advised customers on purchases and promotions. - Used of intern CRM programs - Resolved Spanish speakers customers requirements
-
-
-
Digital Talking
-
Mexico
-
Advertising Services
-
1 - 100 Employee
-
Community Manager
-
Aug 2014 - Jul 2015
Puebla de Zaragoza Area, Mexico -Managed social media campaigns for around 20 companies from different sectors, including day to day through posting, with unique and fun content. -Created and facilitated online contests for the purposes of retaining members and attracting new users -Prepared reports on online initiatives, including charts and graphs, and presented recommendations for action plans to management.
-
-
-
Sexenio
-
Mexico
-
Newspaper Publishing
-
1 - 100 Employee
-
Multimedia Journalist
-
Jun 2011 - Apr 2015
Puebla de Zaragoza Area, Mexico - Reported local news and updated stories based on reports from the field - Built relationships to navigate political, industry and socio-economic landscapes to develop sources and leads resulting in exclusive interviews and improved content. - Prepared exciting news items, videos, and illustrations, for different multimedia platforms. - Managed Social Media regularly updating Twitter and Facebook feeds increasing "shares" and "likes'
-
-
Education
-
IÉSEG School of Management
Msc in Digital Marketing -
TheGlobal.School for Social Leaders
Language Work Shop, German Studies -
Universidad Anáhuac Puebla
Diplamado, Marketing Digital -
Tecnológico de Monterrey
Diplomado, Journalism -
Universidad Iberoamericana, Ciudad de México
Comunicación, Mass Communication/Media Studies