Experience

ALEC
• United Kingdom
• Spectator Sports
• Member Service Representative

  • Jun 2023 - Present

Melisa Mari Photography
• Owner | Photographer

  • Jul 2014 - Present


Consumers Credit Union

• United States
• Banking
• 200 - 300 Employee

• Branch Specialist

  • Sep 2016 - Feb 2023

  • Provide an excellent member experience to members as they enter the branch or drive up lanes • Assist members with self-service transactions via interactive teller machine (ITM) and related functions • Complete teller transactions, resolve member service issues, account maintenance, and other operational duties assigned by branch management • Process and open new consumer accounts efficiently and accurately • Identify opportunities to refer members to additional products/services including consumer loan and mortgage products, as well as wealth advisors • Provide recommendations for process improvements related to member service delivery and other branch efficiencies • Ensure and adhere to all policies, procedures, compliance, audits, quality control and balancing standards • Maintain confidentiality of all member, organizational, and electronic communications • Any and all other duties as necessary Show less