Melisa Manns

Vice President, General Counsel at Terminix Commercial
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us****@****om
(386) 825-5501

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Marta Scolaro

Melisa is the best General Counsel I have had the pleasure to work with. She is not only an extremely strong legal professional but she takes the time to really understand the business in depth to ensure that her team can deliver the best support to the business as possible. Her ability to connect with the industry and other businesses enabled us to build strong partner relationships that I am not sure we would have had the opportunity without her involvement. Her skill set is highly transferable to any executive level business leadership role. I highly recommend Melisa for any organization that is looking for a strategic legal executive that partners with the business to drive growth. I hope to work with Melisa again.

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Experience

    • United States
    • Facilities Services
    • 200 - 300 Employee
    • Vice President, General Counsel
      • Aug 2018 - Present

      Promoted to the position responsible for building the legal support function for the Terminix Commercial and International business divisions. Strategy - Provide strategic legal and business transformation advice to executive and field management teams regarding enterprise initiatives, national account and key customer relations, organizational structure and risk assessments. M&A - Provide legal support for various strategic and tuck-in acquisition targets for growth.Integration - Development of an integrated legal support framework for acquired domestic and international business divisions. Transactional Transformation - Leading Commercial team in re-thinking the commercial transaction process to drive quicker turn to revenue; including the use of artificial intelligence technology.Industry Relations and Board Service - Serve as a Board Member of the Pest Management Foundation and a member of the Public Policy committee of the National Pest Management Association. Strategic PlanningField Operations and Sales FocusLeadership PresenceComplex Commercial Transactions Mergers and AcquisitionsNegotiations and Dispute ResolutionTraining Compliance and Ethics

    • United States
    • Consumer Services
    • 700 & Above Employee
    • Assistant General Counsel
      • Aug 2016 - Aug 2018

      Promoted to position with responsibility for policy governance, commercial and corporate relationships and establishing a robust, business-centric compliance program. Accepted responsibility as interim lead counsel for Terminix legal team from Nov. 2017 - Aug. 2018.Compliance Program Structure - Developed framework for field support of compliance program including realignment internal positions to dedicated compliance managers. Managed team of field based compliance professionals. Strategy - Provided strategic advice on operational, marketing and IT initiatives.Industry Relations - Provided company leadership for better industry involvement.

    • United States
    • Construction
    • Chief Ethics and Compliance Officer
      • Jan 2014 - Aug 2016

      Promoted to lead team with responsibility for management of enterprise ethics and compliance program and related legal counseling; managing internal compliance investigations; developing and delivering compliance and ethics training; advising on conflicts of interest and policy governance; and driving executive leadership and company culture.Board Reporting - Reported quarterly ethics program metrics, trends and analytics to Board of Directors and CEO.Complex Investigations - Led complex internal investigations while overseeing team handling other concerns reported through the helpline.Culture Champion - Strengthened ethics and compliance culture while continuing to integrate legal function into business as partner. Executive Communications - Established Tone at the Top messaging from executive leadership to drive company culture. Drafted and published a revised Code of Ethics and Conduct. Training - Developed and delivered compliance and ethics training.

    • Managing Attorney - Ethics Office
      • 2008 - 2013

      Assumed leadership position in newly formed Ethics Office with goal of developing an enterprise ethics and compliance program. Led helpline management, cross-functional compliance investigations and root cause risk assessments,

    • Managing Attorney - Marketing, IP & Commercial Transactions
      • 2007 - 2008

      Promoted to position charged with expanding the Center of Excellence legal support model to include marketing, intellectual property management and commercial transactions. Provided legal function leadership to create preferred outside counsel program resulting in 10% reduction in spend.

    • Senior Counsel - Marketing
      • 2006 - 2007

      Promoted to position responsible for building first Center of Excellence team focused on providing legal support for enterprise marketing functions.

    • Corporate Counsel
      • Aug 2004 - Aug 2006

      Accepted opportunity to broaden experience for general counsel track. Gained further regulatory and field support experience while also developing commercial transaction, dispute resolution and enterprise system implementation skills. Accepted opportunity to broaden experience for general counsel track. Gained further regulatory and field support experience while also developing commercial transaction, dispute resolution and enterprise system implementation skills.

    • Security and Investigations
    • 700 & Above Employee
    • Compliance Counsel
      • 2001 - 2004

      Gained experience as in-house counsel leading the compliance and regulatory function for company with more than 18,000 employees and locations in all states and provinces in the US, Puerto Rico and Canada. Gained experience as in-house counsel leading the compliance and regulatory function for company with more than 18,000 employees and locations in all states and provinces in the US, Puerto Rico and Canada.

Education

  • The University of Memphis—Cecil C. Humphreys School of Law
    Juris Doctor, Business - Finance
    1998 - 2001

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