Melisa Kılıç Yeniay

Customer Success Manager at Zer Merkezi Hizmetler ve Ticaret A.Ş.
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Contact Information
us****@****om
(386) 825-5501
Location
Istanbul, Istanbul, Turkey, TR

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Credentials

  • ISO 19011:2018 Denetim Yönetim Sistemi Kılavuz Standardı Eğitimi
    DQS Turkey
    May, 2022
    - Nov, 2024
  • Scrum Team Member
    Agile Education by Scrum Inc.™
    May, 2022
    - Nov, 2024
  • Procurement Academy
    Koç Üniversitesi
    Dec, 2022
    - Nov, 2024

Experience

  • Zer Merkezi Hizmetler ve Ticaret A.Ş.
    • Türkiye
    • Strategic Management Services
    • 200 - 300 Employee
    • Customer Success Manager
      • Feb 2022 - Present

  • Promena Strategic Procurement Software
    • Türkiye
    • Software Development
    • 1 - 100 Employee
    • Promena Customer Success Manager
      • Feb 2022 - Present

  • SARNİKON Metal ve Elektronik
    • Türkiye
    • Electric Lighting Equipment Manufacturing
    • 1 - 100 Employee
    • Key Account Operations Specialist
      • Sep 2019 - Jan 2022

      To meet and approve orders and requests, and to provide the necessary coordination for order completion Performing purchasing processes To take part in the import process of all air, land and seaway shipments Conducting studies for sample orders when necessary To follow the production and planning processes. Working in coordination with production planning and updating the shipment plan every week. To make regular reports. (Forecast / Inventory / Buffer List / Open order list) Attend weekly customer meetings and report on order status To take necessary actions after the meeting. To take part in all import and export processes. Show less

  • DHL Supply Chain
    • Germany
    • Transportation, Logistics, Supply Chain and Storage
    • 700 & Above Employee
    • Operation Engineer
      • Oct 2018 - Jan 2019

      To carry out projects in order to improve, develop, make more efficient, change and develop all kinds of processes in the operation. To follow process improvement, development, operational management systems. To follow the project activities. To carry out projects in order to improve, develop, make more efficient, change and develop all kinds of processes in the operation. To follow process improvement, development, operational management systems. To follow the project activities.

  • DemirDöküm A.Ş.
    • Türkiye
    • Building Materials
    • 100 - 200 Employee
    • Sales And Marketing Intern
      • Jun 2017 - Jul 2017

Education

  • Marmara Üniversitesi
    Yüksek Lisans (Master), Marketing
    2019 - 2020
  • Doğuş Üniversitesi
    Bachelor of Engineering - BE, Endüstri Mühendisliği
    2013 - 2018

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