Melisa Gonce

Social Worker at Cecil County Government
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Contact Information
us****@****om
(386) 825-5501
Location
North East, Maryland, United States, US
Languages
  • English -

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Bio

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Experience

    • United States
    • Government Administration
    • 100 - 200 Employee
    • Social Worker
      • Aug 2015 - Present

    • Correctional Officer
      • 2012 - Present

      • Supervise daily operations and activities of inmates at the correctional facility, maintain security order and discipline. • Monitor conformance to facility rules and regulations. • Safeguard inmates from violence and from harming themselves or others. • Keep documentation of inmate movement through facility. • Receive, inventory, and track personal property of all inmates. • Inspect housing units for security and cleanliness. • Oversee work assignments of inmates and escort them to and from assignment.• Conduct special searches of facility, visitors, and inmates for contraband.• Book new inmates and process court authorized releases of inmates, conduct inmate counts. • Supervise inmate visitation process to include registering visitors, performing security checks and monitoring visits. • Respond to medical emergencies pending the arrival of medical personnel to include securing the scene and performing first aid. • Create incident reports and disciplinary reports as needed for inmates. • Field training officer for new deputies. • Certified in Live Scan Fingerprinting and Taser utilization. • Firearms Qualified. Show less

    • United States
    • Government Administration
    • 1 - 100 Employee
    • Fiscal clerk
      • Nov 2011 - May 2012

      • Answered phone calls regarding financial aid for drug recovery. • Interviewed clients about their financial background for billing purposes. • Made collection calls for overdue invoices. • Entered client information and medical billing information in system. • Answered phone calls regarding financial aid for drug recovery. • Interviewed clients about their financial background for billing purposes. • Made collection calls for overdue invoices. • Entered client information and medical billing information in system.

  • Cash-It,LLC
    • Edgewood, Maryland
    • District Manager
      • Oct 2003 - May 2012

      • Company Compliance Officer, educated in Anti-Money laundering and bank secrecy act laws. • Profound ability to maintain a high level of accuracy in preparing, entering financial and payroll information, maintains confidentiality • Coordinated and work hands on with the opening of new branch office including marketing, and advertising. • Developed creative marketing to build business for current and new branch locations. • Reviewed P&L statements to find more efficient business practices. • Cut expenses and generated revenue for each branch office, set and met monthly sale goals for each branch offices. • Recruited, hired, and promoted employees from diverse backgrounds. Trained, supervised, and motivated a staff of 30-35 employees. • Researched background, credit and reference checks on potential employees. • Scheduled employees for adequate coverage in each branch office. • Audited all financial locations on a weekly basis for discrepancies. • Exceptional knowledge of cash management principles and procedures. • Committed to increasing revenue, maximizing performance and providing the highest levels of customer service. • Valued communicator with innovative ideas and strategies, dedicated to meeting goals and exceeding expectations. Show less

Education

  • Ashford University
    Bachelor's degree, Social and Criminal Justice
    2013 - 2015
  • Ashford University
    Bachelor's degree-July 2015, Criminal Justice
    2013 - 2015

Community

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