Care Manager

• Nov 2022 - Present

Senior Customer Service Specialist

• Oct 2018 - Present

Medical Transcriptionist

• Feb 2017 - Sep 2018

•Accurately and thoroughly document medical visits and procedures as are being performed by the physician •Prepares referral letters, answers to grievance procedures and other communications as needed •Ensures that all clinical data, lab or other test results, the interpretation of the results by the physician are accurately recorded in the medical record •Alerts the physician when chart is incomplete and ensures record meets legal and ethical requirements for preparing medical records and for keeping patient information confidential •Collects, organize and catalogs data for physician quality reporting system and other quality improvement format for submission •Attends training on diverse subject matters such as legal, HIPAA and regulatory compliance •Quickly assimilates new knowledge into process and procedures •Proofreads and edit’s physician’s medical documentation for accuracy, spelling, punctuation and grammar Show less

Qualified Professional

• Nov 2015 - Jan 2017

•Provided clinical assessment, planning, implementation, coordination, monitoring & evaluation of care to RHA clients through the development of Individual Support Plan (ISP). •Promoted utilization and development of natural & community resources by partnering with families, providers and community stake holders. •Reviewed, revised and completed ISPs, documentation and other requirements to ensure compliance with state guidelines and regulations. •Provided education to families, clients and staff regarding available community and crisis treatment and services •Provided supervision of implementation of ISPs. •Linked clients to appropriate health management program upon discharge from care coordination services Show less

System of Care Liaison

• 2008 - 2012

Case Manager

• Dec 2006 - Jun 2008

Early Intervention Specialist/ Case Manager Supervisor

• Oct 2004 - Oct 2005

DD Case Manager

• Apr 2003 - Feb 2004

Developmental Disability Teacher

• May 2002 - Apr 2003

Special Education Teacher

• Jun 2000 - Aug 2001

Special Education Teacher

• May 1999 - Aug 2000

Teacher Assistant

• Mar 1996 - May 1999

Group Home Manager

• Feb 1992 - Mar 1996