Experience

David S. Brown Enterprises, Ltd

• United States
• Real Estate
• 1 - 100 Employee

• Regional Manager

  • Jun 2023 - Present



A C Property Management

• United States
• Real Estate
• 1 - 100 Employee

• Regional Property Manager

  • Sep 2022 - Apr 2023



Gates Hudson

• United States
• Leasing Residential Real Estate
• 100 - 200 Employee

• Regional Manager

  • Jul 2021 - Sep 2022

  Fairfax, Virginia, United States



Vantage Management Inc.

• General Manager

  • Jan 2020 - Jul 2021

  Currently responsible for the daily operation of 1,062 apartment homes and a large staff of 31 employees not including daily cleaning contractor of 13 employees and landscaping contractors of 4 employees present every day at the site level.

• Senior Property Manager

  • Aug 2017 - Jan 2020

  Bethesda, Chevy Chase and Silver Spring MD Manages all of the financial and operational aspects of the portfolio assigned, including a high-rise in Bethesda (189 units), a midrise in Bethesda (50 units), 3 garden style communities in Chevy Chase (81, 76 and 18 units) and a 17 story (305 units) occupied high-rise in downtown silver spring undergoing a full renovation. • Maintain 100% occupancy in all 3 Chevy Chase communities and an average of 96% occupancy in the Bethesda communities. • Coordinate major renovations in both common… Show more Manages all of the financial and operational aspects of the portfolio assigned, including a high-rise in Bethesda (189 units), a midrise in Bethesda (50 units), 3 garden style communities in Chevy Chase (81, 76 and 18 units) and a 17 story (305 units) occupied high-rise in downtown silver spring undergoing a full renovation. • Maintain 100% occupancy in all 3 Chevy Chase communities and an average of 96% occupancy in the Bethesda communities. • Coordinate major renovations in both common areas and apartment homes • Currently managing an occupied high-rise undergoing full renovation of about 30 million dollars • Strive to maintain a positive net operating income at all time • Monitor budgets throughout monthly reports and provide critical feedback to regional manager and owners • Coordinate on a daily basis with construction to make sure that we stay abreast of new projects/ new phases • Lease up experience • Develop annual operating budgets, implement and monitor marketing strategies to increase exposure and occupancy • Resolve tenant issues • Provide great support and coaching to a large team (including assistant managers, relocation specialist, leasing consultants, service managers, maintenance technicians, turnover technician, concierges and porters)

• Property Manager

  • Feb 2016 - Jan 2020

  Bethesda, MD Currently Manages 2 properties in Bethesda, Maryland.



Gables Residential

• United States
• Real Estate
• 700 & Above Employee

• Community Manager

  • Aug 2014 - Jan 2016

  Washington DC Manage a luxurious REIT (Real Estate Investment Trust) apartment community with 145 units with a monthly revenue of approximately $280,000.00 and a monthly Net Operating Income of just about $180,000.00; direct high quality staff through implementation of effective recruitment, training, motivation and development programs; maintain product knowledge of community and competitors through evaluation of market conditions and trends; implement sales and marketing plans; achieve highest possible Net… Show more Manage a luxurious REIT (Real Estate Investment Trust) apartment community with 145 units with a monthly revenue of approximately $280,000.00 and a monthly Net Operating Income of just about $180,000.00; direct high quality staff through implementation of effective recruitment, training, motivation and development programs; maintain product knowledge of community and competitors through evaluation of market conditions and trends; implement sales and marketing plans; achieve highest possible Net Operating Income through implementation of effective cost control and revenue improvement programs. Analyze and evaluate monthly and quarterly financials statements and write clear and concise reports to substantiate the analysis. • Enforce resident retention and maintain an occupancy of 98% and above while in a market with several "Class A" Lease-ups and several construction capital projects onsite. • Participated in the recent recapitalization of Gables Residential by conducting numerous investments tours demonstrating the property and strength of Gables. • Oversaw several interior and exterior capital projects such as the installment of surveillance cameras throughout the property; the addition of an electronic package system; the addition/renovation of a business center for the residents; waterproofing the property and resetting all the pavers of the entire front driveway of the property. • Monitor the timely receipt and reconciliation of rent collection. • Conduct productive meetings; effectively perform and document appropriate associate evaluations, including, but not limited to, performance reviews, corrective action reviews, and termination paperwork. 2015 - Recipient of "Distinguished Community Award" at the PMA PACE Award. 2014 - Recipient of "Judge's Choice Award" at the PMA PACE Award.

• Community Manager

  • Dec 2012 - Aug 2014

  Chevy Chase, MD Independently direct the daily operations of a 68 apartments, garden-style property owned by the Housing Opportunities Commission of Montgomery County; manage the financial, sales, tenant relations, and administrative initiatives. Prioritize requests, including maintenance requirements to ensure successful and timely completion of critical needs. Produce reports, administer all contracts, process rental payments, conduct affordable housing certifications such as 50%, 60%, 80% or 120% AMI, and… Show more Independently direct the daily operations of a 68 apartments, garden-style property owned by the Housing Opportunities Commission of Montgomery County; manage the financial, sales, tenant relations, and administrative initiatives. Prioritize requests, including maintenance requirements to ensure successful and timely completion of critical needs. Produce reports, administer all contracts, process rental payments, conduct affordable housing certifications such as 50%, 60%, 80% or 120% AMI, and achieve compliance with external guidelines. • Deliver world class service to residents to achieve optimal satisfaction and retention rates; maintains delinquency rate of 2.0%, achieve 98.5% occupancy ratios and consecutively receive Top Shop scores • Promote properties, facility amenities, and benefits; conducted needs analysis, initiated and led new site tours, presented options and solutions, closed sales and administered leases and documentation *This property was managed by Avison Young from September 2013.

• Multi-Site Assistant Community Manager

  • Nov 2011 - Dec 2012

  Bethesda, MD Managed two properties, consisting of 240 units and owned by the Housing Opportunities Commission; led the administrative operations and ensured compliance with legal standards and regulations. Fostered direct relationships with vendors and contractors; analyzed proposals and negotiated contracts to achieve favorable terms. Conducted interviews and determined qualifications for affordable housing rental; maintained all files. • Oversaw the operations of the leasing department and… Show more Managed two properties, consisting of 240 units and owned by the Housing Opportunities Commission; led the administrative operations and ensured compliance with legal standards and regulations. Fostered direct relationships with vendors and contractors; analyzed proposals and negotiated contracts to achieve favorable terms. Conducted interviews and determined qualifications for affordable housing rental; maintained all files. • Oversaw the operations of the leasing department and directed efforts to maximize rental income and occupancy rates; developed and implemented marketing programs and formulated all strategies • Successfully captured over $13,000 in delinquent receivables and achieved a 0% delinquency rate; influenced the property’s removal from a probation period through influential leadership and control.



Southern Management Companies

• United States
• Real Estate
• 400 - 500 Employee

• Bookkeeper

  • Sep 2010 - Nov 2011

  Silver Spring, MD Coordinated the accounting and financial operations for 1,124 apartments, including residential and commercial properties; managed accounts for the annual budget of $20,000,000. Successfully allocated 5,000 monthly payments to proper accounts; processed move-outs, transfers, renewals, changes of lease holders, and charges and receipts. Accurately determined annual rent increases for over 1,100 apartments; oversaw accounts and delinquencies and collected any receivables. Streamlined the… Show more Coordinated the accounting and financial operations for 1,124 apartments, including residential and commercial properties; managed accounts for the annual budget of $20,000,000. Successfully allocated 5,000 monthly payments to proper accounts; processed move-outs, transfers, renewals, changes of lease holders, and charges and receipts. Accurately determined annual rent increases for over 1,100 apartments; oversaw accounts and delinquencies and collected any receivables. Streamlined the reporting process and reconciled over 250 unresolved accounts; eliminated errors and improved accuracy, efficiency, and effectiveness; achieved compliance with the strict procedures

• Account Manager

  • Aug 2008 - Sep 2010

  College Park, MD Led the collections activities for delinquent accounts; evaluated delinquency statuses, assessed risk, and communicated collection options. Delivered world class customer services and support within a fast-paced environment; responded to inquiries, questions, or requests and effectively resolved communities complaints in a timely manner. Independently managed collections activities for customer accounts and minimized losses; adapt to individual situations and ensure successful execution of… Show more Led the collections activities for delinquent accounts; evaluated delinquency statuses, assessed risk, and communicated collection options. Delivered world class customer services and support within a fast-paced environment; responded to inquiries, questions, or requests and effectively resolved communities complaints in a timely manner. Independently managed collections activities for customer accounts and minimized losses; adapt to individual situations and ensure successful execution of initiatives. Consistently exceeds all set goals.



Borger Residential

• United States
• Real Estate
• 1 - 100 Employee

• Leasing Manager

  • 2007 - 2008

  Washington, DC Directed the leasing activity of The Envoy, an historical high-rise apartment community consisting of 420 units; maintained occupancy rates of 97+% and promoted the property to enhance exposure. Developed and implemented effective marketing campaigns and ethically represented the brand; planned, coordinated, and seamlessly executed events. Provided world class service to residents and prospects and created new promotional plans.



Kay Management

• United States
• Real Estate
• 1 - 100 Employee

• Leasing Specialist

  • 2006 - 2007

  Hyattsville, MD Promoted 600+ apartments to prospective tenants; initiated needs analysis to gather requirements, introduced and established the property’s benefits and amenities, presented the available apartments, and fostered a positive environment. Overcame complex objections to increase occupancy and drive growth; built productive relationships, communicated offers, closed sales and prepared and administered leases. Assisted with the administrative operations of the complex; produced weekly reports and… Show more Promoted 600+ apartments to prospective tenants; initiated needs analysis to gather requirements, introduced and established the property’s benefits and amenities, presented the available apartments, and fostered a positive environment. Overcame complex objections to increase occupancy and drive growth; built productive relationships, communicated offers, closed sales and prepared and administered leases. Assisted with the administrative operations of the complex; produced weekly reports and processed rental applications. Show less



Bed Bath & Beyond

• United States
• Retail
• 700 & Above Employee

• Office Manager / RTV

  • 2006 - 2007

  Bowie, MD Provided high-level administrative support within the fast-paced environment; answered a high-volume of incoming phone calls on a multi-line system, produced reports, composed correspondence, conducted key inventory audits, handled the procurement of all supply, calculated and processed payrolls, and updated files.

• Front End Manager

  • 1999 - 2006

  Bowie, MD Oversaw the day-to-day operations of the retail stores and prioritized daily work assignments to optimize efficiency, productivity, service, and sales. Provided influential leadership, coaching, and mentorship to teams and facilitated training programs; planned and coordinated daily workflow. Identified needs by assessing goals or making recommendations in an effort to sell products and initiates sales strategies; evaluated trends. Supervised a team of 10 and more depending on the season.