Melinda Cain
Lending Technology Manager at First National Bank of America- Claim this Profile
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Bio
Experience
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First National Bank of America
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United States
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Banking
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300 - 400 Employee
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Lending Technology Manager
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Jun 2019 - Present
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Huron Valley Financial, Inc.
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Financial Services
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1 - 100 Employee
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Vice President NMLS# 153078
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May 2013 - Mar 2019
Responsible for the development of strategic initiatives and overall workflow for a local mortgage lender. Responsibilities include: • Maintained retail processes and workflow while deploying wholesale, correspondent, and reverse mortgage channels allowing company to increase production by over 50%. • Reduced turn-times by 20% by working with origination and operational users to understand business needs and automated processes within Encompass to drive efficiency and reduced costs contributing to corporate profitability. • Effectively evaluate business needs, develop process efficiencies and work with technology vendors or Ellie Mae to achieve business requirements. Capable of bridging the gap between business and technology. • Built business rules, developed input forms, custom fields (with lower level coding), dashboards, and reports to increase efficiency, loan tracking, and decreasing turn-times getting more loans to the closing table while reducing external consulting fees by 25%. • Implemented Encompass suite including Consumer Connect, TPO Connect, CRM working with staff and Ellie Mae technical support to provide loan officers/AEs with additional resources to drive sales. • Sought out, negotiate and implemented third-party SDKs providing needed technology to streamline processes and increase sales. • Negotiate contracts with investors and vendors saving the company expenses that flow to bottom line. • Developed KPI to analyze departmental performance and segment profitability allowing for quick responses to issues and profit review with shareholders and board. • Implemented test environment for working on system updates and projects. • Oversee the day to day operations of the mortgage process; including processing, secondary, compliance, underwriting, closing and post-closing functions.
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Fairway Mortgage - Loans By Kelly B
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Financial Services
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1 - 100 Employee
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EVP
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Jan 2001 - May 2013
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Education
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Hillsdale College
Bachelor of Science (BS), Accounting