Melinda Cain

Lending Technology Manager at First National Bank of America
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Contact Information
us****@****om
(386) 825-5501
Location
US

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Experience

    • United States
    • Banking
    • 300 - 400 Employee
    • Lending Technology Manager
      • Jun 2019 - Present

    • Financial Services
    • 1 - 100 Employee
    • Vice President NMLS# 153078
      • May 2013 - Mar 2019

      Responsible for the development of strategic initiatives and overall workflow for a local mortgage lender. Responsibilities include: • Maintained retail processes and workflow while deploying wholesale, correspondent, and reverse mortgage channels allowing company to increase production by over 50%. • Reduced turn-times by 20% by working with origination and operational users to understand business needs and automated processes within Encompass to drive efficiency and reduced costs contributing to corporate profitability. • Effectively evaluate business needs, develop process efficiencies and work with technology vendors or Ellie Mae to achieve business requirements. Capable of bridging the gap between business and technology. • Built business rules, developed input forms, custom fields (with lower level coding), dashboards, and reports to increase efficiency, loan tracking, and decreasing turn-times getting more loans to the closing table while reducing external consulting fees by 25%. • Implemented Encompass suite including Consumer Connect, TPO Connect, CRM working with staff and Ellie Mae technical support to provide loan officers/AEs with additional resources to drive sales. • Sought out, negotiate and implemented third-party SDKs providing needed technology to streamline processes and increase sales. • Negotiate contracts with investors and vendors saving the company expenses that flow to bottom line. • Developed KPI to analyze departmental performance and segment profitability allowing for quick responses to issues and profit review with shareholders and board. • Implemented test environment for working on system updates and projects. • Oversee the day to day operations of the mortgage process; including processing, secondary, compliance, underwriting, closing and post-closing functions.

    • Financial Services
    • 1 - 100 Employee
    • EVP
      • Jan 2001 - May 2013

Education

  • Hillsdale College
    Bachelor of Science (BS), Accounting

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