Melina Latvala

Customer Service Coordinator at Metsä Board
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Contact Information
us****@****om
(386) 825-5501
Location
Helsinki, Southern Finland, Finland, FI
Languages
  • Finnish Native or bilingual proficiency
  • Swedish Native or bilingual proficiency
  • English Professional working proficiency
  • Norwegian Elementary proficiency

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Experience

    • Finland
    • Paper and Forest Product Manufacturing
    • 500 - 600 Employee
    • Customer Service Coordinator
      • Oct 2020 - Present

    • Denmark
    • Financial Services
    • 700 & Above Employee
    • Associate Business AML Risk & Control Officer
      • Apr 2020 - Sep 2020

    • Trainee, Wealth Management, Risk & Regulation
      • Oct 2019 - Mar 2020

    • Finland
    • Paper and Forest Product Manufacturing
    • 500 - 600 Employee
    • Customer Service Coordinator
      • May 2019 - Aug 2019

      - Order handling, documentation and invoicing, managing shipping documents as well as providing solutions to operational problems related to the order delivery chain - Stock management, feedback and rebate handling - Maintenance of Customer Master data, Customer profiles and all customer related information - Order handling, documentation and invoicing, managing shipping documents as well as providing solutions to operational problems related to the order delivery chain - Stock management, feedback and rebate handling - Maintenance of Customer Master data, Customer profiles and all customer related information

    • Social Media Coordinator
      • Nov 2018 - Jun 2019

      In this role I planned and executed several some-campaigns for various channels and platforms for the first Raasepori Festival. In this role I planned and executed several some-campaigns for various channels and platforms for the first Raasepori Festival.

    • Finland
    • Wholesale Building Materials
    • 200 - 300 Employee
    • Logistics Assistant
      • May 2018 - Dec 2018

    • Finland
    • Professional Training and Coaching
    • 100 - 200 Employee
    • Marketeer
      • Jan 2018 - Feb 2018

    • Sweden
    • Financial Services
    • 300 - 400 Employee
    • Currency Trader
      • Feb 2016 - Jan 2018

      Providing first-class customer service. Proficiency in foreign currency trade, banking, money transfers and AML risk assessment processes.key words: proficiency, banking, AML, risk assessment Providing first-class customer service. Proficiency in foreign currency trade, banking, money transfers and AML risk assessment processes.key words: proficiency, banking, AML, risk assessment

    • Retail Salesperson
      • 2010 - 2015

      Providing high-class customer service in a retail environment; selling and buying goods, store visualization Providing high-class customer service in a retail environment; selling and buying goods, store visualization

Education

  • University of Helsinki
    B.Sc. in Agriculture and Forestry, B.Sc. Programme in Environmental and Food Economics
    2016 - 2020
  • Karis-Billnäs gymnasium
    Matriculation Exam
    2012 - 2015

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