Experience

CSI Helsinki Oy

• Finland
• Software Development
• 1 - 100 Employee

• Account Manager // Asiakasvastaava

  • Jul 2021 - Present

  I work as an account manager and my job responsibilities include software user support, training, and implementation projects. I help our customers daily with questions and problems that they have with the software. In implementation projects, I act as a project manager, ensuring a smooth implementation and that the customer's needs are understood and satisfied. I always strive to build long-term customer relationships based on trust and respect. I work as an account manager and my job responsibilities include software user support, training, and implementation projects. I help our customers daily with questions and problems that they have with the software. In implementation projects, I act as a project manager, ensuring a smooth implementation and that the customer's needs are understood and satisfied. I always strive to build long-term customer relationships based on trust and respect.



Finnair

• Finland
• Airlines and Aviation
• 700 & Above Employee

• Transfer and Arrival Service Agent

  • Oct 2019 - Jul 2021

  After a few years as a Gate Service Agent I wanted to broaden my knowledge and as an addition to the Gate Service Agent work I started working in Finnair Arrival- and Transfer service at Helsinki Airport. In the Arrival Service my responsibilities included helping arrival passengers with any questions and delayed- and damaged baggage report making. In Transfer Service my main responsibilities were helping transfer passengers with any questions, rerouting passengers and also doing meet and greet on delayed flights. Show less

• Gate Service Agent

  • Mar 2017 - Jul 2021

  I worked as a Gate Service Agent at Helsinki Airport. My responsibilities included checking in passengers and their luggages. In addition I had different guiding tasks in Finnair departure hall. As a Gate Service Agent my responsibilities included boarding, driving passenger bridges and doing meet and greet on arrival flights.



Stockmann

• Finland
• Retail
• 700 & Above Employee

• Salesperson

  • Mar 2015 - Jan 2017

  I worked from the year 2015 to 2017 at Stockmann Department store in Turku. I worked as a seasonal help during Stockmann’s ”Hullut Päivät” campaign and during Christmas. I worked as a salesperson in mens’s and women’s fashion and as a cashier in Finnair ticket sales. I worked from the year 2015 to 2017 at Stockmann Department store in Turku. I worked as a seasonal help during Stockmann’s ”Hullut Päivät” campaign and during Christmas. I worked as a salesperson in mens’s and women’s fashion and as a cashier in Finnair ticket sales.



Finnair

• Finland
• Airlines and Aviation
• 700 & Above Employee

• Service Guide

  • May 2015 - Sep 2015

  I worked the summer of 2015 at the Helsinki-Vantaa airport. I worked as a Service Guide in the Finnair departure hall. My responsibilities included checking in passengers and their luggages and different guiding tasks in the departure hall. I worked the summer of 2015 at the Helsinki-Vantaa airport. I worked as a Service Guide in the Finnair departure hall. My responsibilities included checking in passengers and their luggages and different guiding tasks in the departure hall.



Finnair

• Finland
• Airlines and Aviation
• 700 & Above Employee

• Service Guide

  • May 2014 - Sep 2014

  I started my carrier at Finnair in the summer of 2014. I worked as a Service Guide in the Finnair departure hall. My responsibilities included checking in passengers and their luggages and different guiding tasks in the departure hall. In september 2014 I moved to Turku to start my Hospitality Management studies at Novia University of Applied Sciences. I started my carrier at Finnair in the summer of 2014. I worked as a Service Guide in the Finnair departure hall. My responsibilities included checking in passengers and their luggages and different guiding tasks in the departure hall. In september 2014 I moved to Turku to start my Hospitality Management studies at Novia University of Applied Sciences.