Experience

Krystal Grand
• Portugal
• Recreational Facilities
• 1 - 100 Employee
• Gerente de ventas Tour and Travel

  • Jun 2023 - Present


Marival Resorts

• Mexico
• Hospitality
• 100 - 200 Employee

• Sales Manager of National Luxury Market

  • Jan 2019 - Jun 2023

  * Head of sales and promotion for two properties, focused on developing the luxury domestic market through special consortia such as Preferred Hotels & Resorts, Virtuoso, Signature, Traveller Made, Travel Leaders among others, always ensuring the positioning of the brands and profitability of the business. * Project leader of implementation of Preferred Hotels & Resorts program. * Opening of new accounts in the biggest domestic markets such as Mexico City, Guadalajara and Monterrey. * Lead promotional actions such as seminars, fam trips, site inspections, webinars and sales blitz. * Responsible for budget management to maximize the resources in the luxury segment. * Development of promotional campaigns in partnership with top accounts, such as newsletters, posts on social media, flyers, email blast and marketing Co-op. * Design and implement special promotion strategies in low season. * Extension of a most specialized client portfolio. Show less



W Hotels

• Hospitality
• 700 & Above Employee

• Tour and Travel Sales Executive

  • Apr 2018 - Dec 2018

  * Focused on domestic and international luxury market, developing strong relationship with different wholesalers, travel agents and OTAs. * Creation of a database of luxury agencies and extensive participation in promotional campaigns through OTAs, thus gaining recognition from them. * Opening of new accounts and strengthening the relationship with the main business partners. * Participation in domestic and international promotional events with the CVB and with Marriott Luxury Brands. * Responsible in the creation of honeymoon and special packages for bachelorette parties. * Promotional actions such as webinars, seminars, fam trips, inspection visits and sales calls. Show less



Grupo Hotelero Brisas

• Tour and Travel Sales Executive

  • Oct 2014 - Mar 2018

  Hybrid resort (all inclusive, breakfast plan and European plan), responsible to promote the resort for international and domestic market (50% of my time traveling), attending site inspections, Fam trips, special events, live streaming and radio transmissions as well do presentations, seminars, trade shows, etc. Performing weekly reports about wholesale production; work closely with regional wholesalers to design strategies to boost the sales in low season with special deals and selling leisure groups. With the international market, work in advance to perform strategies for Winter season with focus in long stays. I was responsible to control the monthly marketing budget. In 2016 we attended a special 3-day sales show with a regional wholesaler, having as a result more than 1000 room nights. Show less



Universidad La Salle

• Peru
• Higher Education
• 1 - 100 Employee

• Head of career and professor at the Tourism Business School.

  • Jan 2009 - Jul 2014

  Personnel management, conflict resolution and coordination of professor’s team. Design of agreements with companies related to tourism industry for internship plans. Creation of the new internship program for students. Presentation of the program to other school institutions in order to increase student basis. Support to students on their certification process. Interviews to new professor candidates and new students. Integration of files. Responsible to design study schedules for all the professors. Reports about the progress of the career. Professor of main subjects of the degree.Generación del nuevo programa de prácticas. Presentación de la carrera ante otras instituciones para incrementar alumnado. Apoyo en el proceso de titulación de alumnos. Entrevistas a nuevos candidatos para la docencia y aspirantes de nuevo ingreso. Integración de expedientes. Planeaciones al cierre de cada semestre. Elaboración de reportes e informes del avance de la carrera. Docente de varias materias del eje rector de la licenciatura. Show less



KONEXO, CONTACT CENTER & SOLUTIONS Grupo Posadas

• Corporate website Sales Executive.

  • 2007 - 2010

  Special reservation platform focused on the corporate segment, with negotiated rates for the hotel chain. Activities such as registering users, monitoring accounts to increase reservations, online training, requesting new implementations for the website and monthly production reports. Special reservation platform focused on the corporate segment, with negotiated rates for the hotel chain. Activities such as registering users, monitoring accounts to increase reservations, online training, requesting new implementations for the website and monthly production reports.



Hotel Torreblanca Business Class

• Sales Executive

  • 2006 - 2007

  Check in and check out of guests, collections, billing, cash cut. Customer service, group operation, catering service and quotes. Check in and check out of guests, collections, billing, cash cut. Customer service, group operation, catering service and quotes.