Meleia Michels
NEXTT Advisor at Airports Council International - ACI World- Claim this Profile
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Spanish Limited working proficiency
Topline Score
Bio
Ethan Poweleit
I have had the pleasure of knowing Meleia for the past four years at NKU, and her motivation and drive to excel in all facets of her life has proved more than exceptional. Her ability to balance her academics, extracurricular involvement, and internships are illustrative of her versatility and resiliency. Particularly, her strong communication and interpersonal skills have helped her serve as both a leader and role-model at Northern Kentucky University. With this in mind, I strongly believe that Meleia would be a valuable asset to any organization and she receives my highest recommendation.
Claire Cooney
I have known Meleia for quite some time now, and to say the least, she is not one you will forget. It's impressive how she is able to handle working multiple jobs, she's a full-time student, and continues to take on leadership positions in campus organizations. We have had the opportunity to work on many client-based projects this year where she thrives taking on leadership roles and effortlessly pulls data insights. Meleia will do great things and I can't wait to see her succeed in the future.
Ethan Poweleit
I have had the pleasure of knowing Meleia for the past four years at NKU, and her motivation and drive to excel in all facets of her life has proved more than exceptional. Her ability to balance her academics, extracurricular involvement, and internships are illustrative of her versatility and resiliency. Particularly, her strong communication and interpersonal skills have helped her serve as both a leader and role-model at Northern Kentucky University. With this in mind, I strongly believe that Meleia would be a valuable asset to any organization and she receives my highest recommendation.
Claire Cooney
I have known Meleia for quite some time now, and to say the least, she is not one you will forget. It's impressive how she is able to handle working multiple jobs, she's a full-time student, and continues to take on leadership positions in campus organizations. We have had the opportunity to work on many client-based projects this year where she thrives taking on leadership roles and effortlessly pulls data insights. Meleia will do great things and I can't wait to see her succeed in the future.
Ethan Poweleit
I have had the pleasure of knowing Meleia for the past four years at NKU, and her motivation and drive to excel in all facets of her life has proved more than exceptional. Her ability to balance her academics, extracurricular involvement, and internships are illustrative of her versatility and resiliency. Particularly, her strong communication and interpersonal skills have helped her serve as both a leader and role-model at Northern Kentucky University. With this in mind, I strongly believe that Meleia would be a valuable asset to any organization and she receives my highest recommendation.
Claire Cooney
I have known Meleia for quite some time now, and to say the least, she is not one you will forget. It's impressive how she is able to handle working multiple jobs, she's a full-time student, and continues to take on leadership positions in campus organizations. We have had the opportunity to work on many client-based projects this year where she thrives taking on leadership roles and effortlessly pulls data insights. Meleia will do great things and I can't wait to see her succeed in the future.
Ethan Poweleit
I have had the pleasure of knowing Meleia for the past four years at NKU, and her motivation and drive to excel in all facets of her life has proved more than exceptional. Her ability to balance her academics, extracurricular involvement, and internships are illustrative of her versatility and resiliency. Particularly, her strong communication and interpersonal skills have helped her serve as both a leader and role-model at Northern Kentucky University. With this in mind, I strongly believe that Meleia would be a valuable asset to any organization and she receives my highest recommendation.
Claire Cooney
I have known Meleia for quite some time now, and to say the least, she is not one you will forget. It's impressive how she is able to handle working multiple jobs, she's a full-time student, and continues to take on leadership positions in campus organizations. We have had the opportunity to work on many client-based projects this year where she thrives taking on leadership roles and effortlessly pulls data insights. Meleia will do great things and I can't wait to see her succeed in the future.
Experience
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ACI World - Airports Council International
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Canada
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Airlines and Aviation
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100 - 200 Employee
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NEXTT Advisor
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Apr 2022 - Present
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CVG Airport - Cincinnati/Northern Kentucky International Airport
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United States
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Airlines and Aviation
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100 - 200 Employee
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Manager Terminal Services
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Aug 2022 - Present
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Customer Service Operations Analyst
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Jun 2019 - Aug 2022
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Customer Service Analytics Intern
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Jan 2019 - Jun 2019
- Conducts 350+ passenger surveys each quarter to gather information about individual experiences- Collects nearly 600 freeform responses and synthesizes data to understand how we can improve CVG- Actively collaborates with Customer Innovation team in order to create a memorable experience for each passenger- Developing ADA compliance checklist in order to improve self-audit abilities
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Procter & Gamble
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United States
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Manufacturing
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700 & Above Employee
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Costco Order Management Analyst Co-Op
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Jan 2018 - Aug 2018
- Managed shipment delivery, transportation issues and customer satisfaction in Costco’s Texas region - Monitored product orders for paper, family, and home care goods for all North American Costco stores, and made adjustments accordingly - Compiled data to determine the percentage of order inefficiencies, and developed work processes to improve them for the team - Improved order efficiency metrics from 82% to greater than 98% for the whole team, which increased productivity & planning at ship sites - Decreased order defects from 4% to 2% - Developed a successful relationship with the customer through their buying team Show less
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Northern Kentucky University
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United States
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Higher Education
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700 & Above Employee
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Student Office Assistant for New Student Orientaton & Parent Programs
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May 2016 - Dec 2017
- Organized 100 individual group schedules for over 2,000 incoming students to ensure a well-run orientation program- Assisted 30 orientation leaders, including managing new-hire paperwork and helping with program preparation- Ensured an easy transition for incoming students and their families by being a resource of information about the university
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Orientation Leader
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Jan 2017 - Aug 2017
- Partnered with 30 other peers in order to successfully complete tasks and solve problems- Mentored over 100 incoming students in small group settings to aid in the transition to college- Represented Northern Kentucky University in a positive light and was knowledgeable about its resources
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Bath & Body Works
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United States
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Retail
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700 & Above Employee
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Sales Associate
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Nov 2015 - Dec 2017
- Actively demonstrated and promoted a wide variety of products across all three Blue Chips: body care, home care, and soaps & sanitizers - Fostered knowledge of over 100 fragrances in all three product areas, including learning about specific notes, benefits, and promotions - Quickly adapted to the daily needs of the store by successfully rotating through selling, replenishing, and cash wrap assistance roles - Assisted with the correct placement of different marketing materials and promotional setups during floorsets and seasonal campaigns - Successfully collaborated with the store leadership team to meet daily and monthly success metrics for our store and our company Show less
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Education
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2015 - 2019
Northern Kentucky University
B.S., Marketing -
2012 - 2015
Notre Dame Academy
High School Diploma
Community
