Melissa Choi

Product Manager at Lightmatter
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Contact Information
Location
US
Languages
  • English Native or bilingual proficiency
  • Cantonese Native or bilingual proficiency
  • Russian Limited working proficiency
  • Mandarin Elementary proficiency
  • Spanish Limited working proficiency
  • German Elementary proficiency

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Tyler Clark

I highly recommend Melissa for any project management role. As a project manager at Gramercy Tech, Melissa demonstrated exceptional project management skills, with a keen attention to detail, strong organizational skills, and excellent communication abilities. She had an excellent understanding of the creative process and how to bring out the best in designers and creatives, while also being able to balance project needs with team needs. Melissa’s ability to anticipate potential roadblocks and navigate around them was impressive, and she was always willing to get outside of her comfort zone and help anyone with any problem they had. Her positive attitude, strong work ethic, and dedication to excellence make them a valuable asset to any organization.

Emily Yu

Melissa and I worked together for 4 years at Gramercy Tech with both of us changing roles a few times. Melissa is impressive. She lead the revamp of Paperless to Evenfinity a few years ago and under her leadership, we were able to pivot Eventfinity to handle virtual events, which became Gramercy's primary revenue source during Covid-19. In addition to being a great product manager, she has unbelievable interpersonal skills and is real - she’s honest about whats possible and isn’t afraid to say she doesnt know and will find out. I highly recommend Melissa and would definitely love an opportunity to work with her again.

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Experience

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Product Manager
      • Feb 2023 - Present
    • Denmark
    • Design Services
    • 1 - 100 Employee
    • Owner, Jewelry Maker & Designer
      • Feb 2021 - Present
    • Product Manager
      • Apr 2022 - Jul 2022

      Product manager on CRISP (Climate Risk, Impacts and Solutions Platform), a climate risk analysis tool. It uses our Global Climate Database, our detailed knowledge of the vulnerabilities of different asset types, and a range of climate projections, to rapidly assess exposure to physical climate risk, across our clients’ global footprint. Product manager on CRISP (Climate Risk, Impacts and Solutions Platform), a climate risk analysis tool. It uses our Global Climate Database, our detailed knowledge of the vulnerabilities of different asset types, and a range of climate projections, to rapidly assess exposure to physical climate risk, across our clients’ global footprint.

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Head of Product
      • Jul 2019 - Feb 2021

      • Led refactor, rebrand, and integration of disparate features to create a comprehensive and robust event management platform • Established a dedicated product team and ground up process and structure, which resulted in dramatic growth of the product’s features and capabilities as well as its user base• Gathered feature requirements from stakeholders, worked with design team on flow and UI, and wrote product specs for developers, while acting as intermediary, reviewer, support, and source of information• Implemented sprint plans and scrum process, and use of and adherence to JIRA for ticket tracking and sprint planning. Which resulted in more thorough, organized, and regular deploys and better QA of bugs and features. • Documentation for both internal use before and during feature build outs, as well as user-facing documentation and instructions on new features. • Managed the roadmap and timelines for the product, which was based off client needs and feedback balanced with internal product strategy and clearing of tech debt• Managed localization of web applications, mobile applications (native iOS and Android), dynamic digital signage, localization testing, and live language channel switching for international platforms and events, facilitating global user engagement• Sales demos and pitches to new clients in business development efforts, as well as crafting and leading platform training sessions for clients and new internal staff

    • Senior Product & Project Manager
      • Mar 2016 - Oct 2019

      • Expert management across the entire project lifecycle, from sales and demos, budgeting and scope writing, scheduling and timeline management, worker and resource assignment, internal and client review, QA, onsite production and management, retrospectives, and client retention.• Product expert and primary resource for the internal team as well as clients on product functionality and capabilities. • Managing the roadmap and timelines for new features as well as improvements and fixes

    • United States
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Project Manager
      • May 2014 - Nov 2015
    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Front-End Development (Freelance)
      • Dec 2013 - Feb 2014

    • Digital Producer (Freelance)
      • Oct 2013 - Feb 2014

    • Technology, Information and Internet
    • UX Designer/Project Manager
      • Aug 2012 - Sep 2013

      Wireframed and designed interfaces for complex crowdfunding platform. Coded and wrote content for email marketing campaigns. Wireframed and designed interfaces for complex crowdfunding platform. Coded and wrote content for email marketing campaigns.

    • United States
    • Software Development
    • Project Management
      • Aug 2012 - Sep 2013

      Worked closely with the CEO/CTO and interfaced with and managed a team of developers in Minsk, Belarus to develop applications and websites. Worked closely with the CEO/CTO and interfaced with and managed a team of developers in Minsk, Belarus to develop applications and websites.

    • United States
    • Restaurants
    • 1 - 100 Employee
    • Mandarin Tutor
      • Oct 2012 - Nov 2012
    • Retail Apparel and Fashion
    • Marketing; Production
      • Oct 2010 - Mar 2012

      Handled marketing, PR, website, and social media. Also assisted with production, including communication with the international vendor, management of shipping, inventory, purchase order system, and knowledge of clothing constructs, color, fabrications, etc. Handled marketing, PR, website, and social media. Also assisted with production, including communication with the international vendor, management of shipping, inventory, purchase order system, and knowledge of clothing constructs, color, fabrications, etc.

    • United Kingdom
    • Financial Services
    • 700 & Above Employee
    • International Banking Officer
      • Jun 2008 - Aug 2008

      Paid internship working with HSBC Premier clients on their International banking needs. Consulted in both English and Cantonese. Paid internship working with HSBC Premier clients on their International banking needs. Consulted in both English and Cantonese.

Education

  • USC
    Bachelor of Arts, Psychology, Russian
    2006 - 2010
  • Санкт-Петербургский Государственный Университет / Saint Petersburg State University
    2009 - 2009
  • Notre Dame High School
    2002 - 2006
  • German Swiss International School
    1992 - 2002

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