Melba L. Cintron MA, PHR, Certified Mediator, ICF Certified Coach

Human Resources Director at Farmacia Caridad
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Contact Information
us****@****om
(386) 825-5501
Location
San Juan, Puerto Rico, PR
Languages
  • English -

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Credentials

  • HR Certification
    SHRM Puerto Rico Chapter
    Feb, 2021
    - Nov, 2024
  • Certified Conflict Mediator
    Tribunal de Justicia de Puerto Rico

Experience

    • Puerto Rico
    • Retail
    • 1 - 100 Employee
    • Human Resources Director
      • Aug 2021 - Present

    • United Kingdom
    • Security and Investigations
    • 700 & Above Employee
    • HR Manager
      • Jan 2014 - Jul 2021

      G4S Secure Solutions (Puerto Rico), Inc., is one of the largest and most diversified international security and investigative corporations in the world. Its operations extend across the United States and Canada, to the United Kingdom, Western Europe, the Middle East, Far East, Africa, Mexico, Central America and the Caribbean. As part of our commitment with the company, work as lead of changes management initiatives on HR. Alligned HR business strategy to company goals. Work with training, talent acquisition, employee relations, leadership and coaching, benefits and compensation. Proven experience in managing different functions in different sites. Good communication at all levels with high standards of ethics. Good decision maker, customer focus orientation and teamwork Show less

    • HR Consultant
      • May 2012 - Dec 2013

      HR and Labor Relations Consultation to Presidents, Business Owner, and HR field leaders and respective organizations partnering as Business Management Consultant on Human Resources/Management challenges. Expertise & demonstrated experience robust the Service Value added portfolio on talent acquisition, organizational development, talent assessment & job matching, Smart Succession planning, Operational Excellence Models, Measurement of Human Capital Tracking, Third Part Investigation (Compliance & Business Ethics), Employer Relation programs , Policies Development, as well Total Compensation field. Show less

    • Director Human Resources
      • Aug 2009 - Mar 2012

      • Senior partner for management decisions. • Management support for all levels. • Manage all relations issues according with the policies and practices. • Recommended legal procedures and redirect the compliance to legal department, if apply. • Be a liaison between the management and the legal department. • Revise and establish the Policies and Practices Manual for all levels. • Create a Customer Services Manuals and Procedures. • Interviewed, screened and hired applicants including healthcare positions • Experience manage health clinics • Knowledge in 95, 158 and 63 laws for the recruitment process and the customer service requirements • Revised and established all the new hire forms including but not limited to eligibility forms according to the laws. • Revised all payroll procedures and establish a new structure for compensation at all levels. • Handled CSIF and SINOT cases, maternity and other licenses. • Create different seminars as a Team Work, Leadership, Labor Laws and Customer Service • Maintain all the employees records and documentation according with the law • Maintain and update all the employee’s database for HR and Payroll purposes • Prepared payrolls for all levels • Manage economic decisions as lay-offs Show less

Education

  • Urban Solutions
    Conflicts Mediator
    2020 - 2020
  • Interamerican University of PR
    Master’s Degree, Labor and Industrial Relations
    2000 - 2003
  • Advanced School of Personnel Administration
    Certification, Human Resources Management/Personnel Administration, General
    1994 - 1995
  • University of Puerto Rico-Rio Piedras
    Bachelor’s Degree, Business Administration and Management, General
    1989 - 1993

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