Experience

Mercer University

• United States
• Higher Education
• 700 & Above Employee

• Mercer University IT Student Supervisor

  • Aug 2022 - Present

  • Manage Help Desk student workers in day-to-day responsibilities• Assist in development of training materials and carry out new employee training• Assess progress, productivity, and skill level of student workers at regular intervals after hiring• Continue to perform Help Desk Student Worker responsibilities• Assist in interview and hiring processes for student workers

• Mercer University IT Field Support Student Worker

  • Jan 2022 - Present

  • Work with customers onsite with hardware issues, event assistance, and office setups• Provide quotes for equipment to departments when necessary• Inventory equipment as it arrived and notified customers after initial imaging or setup to schedule office setups

• Mercer University IT Help Desk Student Worker

  • Jun 2019 - May 2022

  • Work with customers remotely to troubleshoot a wide range of technical issues• Communicate between departments when necessary to assist customers with hardware issues or onsite event assistance unable to be done remotely

• Mercer University IT Field Support Student Worker

  • Feb 2020 - Apr 2020

  • Work with customers onsite with hardware issues, event assistance, and office setups• Provide quotes for equipment to departments when necessary• Inventory equipment as it arrived and notified customers after initial imaging or setup to schedule office setups



Mercer University - Walter F. George School of Law

• United States
• Higher Education
• 1 - 100 Employee

• IT Student Worker

  • Jan 2021 - May 2021

  Assist with new computer setups General user support Inventory Data entry Assist with new computer setups General user support Inventory Data entry



Diagnostic Solutions Laboratory, LLC

• United States
• Biotechnology Research
• 1 - 100 Employee

• Accessioner

  • May 2020 - Jul 2020

  In this position, I split my time 70/30 percent entering test requisition forms into a database to assign samples to the correct section of the lab for testing and assisting a lab supervisor to calibrate a HPLC MS/MS machine by introducing pure samples to the system and interpreting the graphs created to make mixed samples interpretable once the machine was used for lab work. In this position, I split my time 70/30 percent entering test requisition forms into a database to assign samples to the correct section of the lab for testing and assisting a lab supervisor to calibrate a HPLC MS/MS machine by introducing pure samples to the system and interpreting the graphs created to make mixed samples interpretable once the machine was used for lab work.



University of Georgia Griffin Campus

• United States
• Higher Education
• 1 - 100 Employee

• UGA Young Scholar

  • Jun 2018 - Jul 2018

  • Conducted graduate level primary research on the degradation of an organic pollutant with a diverse team of international researchers • Gained experience using wet chemistry methods including electrolysis, mass spectroscopy, centrifuging samples, and recording results in a comprehensible manner • Developed a research presentation summarizing six weeks of experiments and presented research for professors of the university as well as guest researchers from around the world • Conducted graduate level primary research on the degradation of an organic pollutant with a diverse team of international researchers • Gained experience using wet chemistry methods including electrolysis, mass spectroscopy, centrifuging samples, and recording results in a comprehensible manner • Developed a research presentation summarizing six weeks of experiments and presented research for professors of the university as well as guest researchers from around the world