Melanie Volk
Unemployment Insurance Support Specialist at Job Service North Dakota- Claim this Profile
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Bio
Experience
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Job Service North Dakota
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United States
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Government Relations Services
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1 - 100 Employee
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Unemployment Insurance Support Specialist
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Sep 2023 - Present
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Essentia Health (formerly Mid Dakota Clinic)
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Hospitals and Health Care
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1 - 100 Employee
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Patient Access Representative
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Mar 2021 - Sep 2023
Strengthened patient registration accuracy by meticulously verifying and updating demographics, resulting in streamlined check-in and appointment processes. Demonstrated proficiency in insurance eligibility verification, referral acquisition, and efficient collection of patient payments, ensuring seamless financial transactions and optimal revenue management. Provided exceptional patient support both over the phone and in person, delivering clear and concise answers to inquiries regarding appointments and healthcare providers, enhancing overall patient satisfaction. Efficiently managed and coordinated schedule for three doctors, proactively contacting patients to schedule or reschedule appointments, optimizing doctor-patient engagement, and minimizing appointment conflict. Show less
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Target
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United States
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Retail
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700 & Above Employee
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Warehouse Worker
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Sep 2020 - Jan 2021
Arranged seamless coordination between delivery carriers and a team of 20 members, ensuring the prompt and punctual departure of guests’ orders. Ensured excellent package quality by conducting thorough inspections and skillfully loading guests’ orders onto trailers, prioritizing utmost care and attention to detail throughout the process. Executed meticulous order preparation, packaging, and verification procedures, ensuring accuracy and precision in fulfilling guests’ orders. Played a key role in training and mentoring new team members, providing comprehensive instruction on order packaging techniques and efficient loading onto trailers. Show less
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Hollister Co.
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United States
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Retail
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700 & Above Employee
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Assistant Manager
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Sep 2015 - Sep 2020
Employed a data-driven approach using a robust business tracker to propel sales performance, surpassing targets and contributing significantly to the attainment of sales goals. Oversaw and empowered a highly efficient team of 20+ associates, effectively delegating tasks and executing operational procedures to enhance productivity and performance. Demonstrated exceptional recruitment and hiring skills, successfully attracting and selecting top talent to join the team, while also providing comprehensive training to ensure their seamless integration and success. Earned recognition as the Employee of the Month in 2017 for consistent demonstration of outstanding task completion efficiency and remarkable adaptability in a dynamic work environment. Show less
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Carters Inc.
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United States
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Retail Apparel and Fashion
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700 & Above Employee
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Sales Associate
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Aug 2016 - Sep 2016
Ensure a neat, clean, and organize store while interacting with customers and employees to create a positive work environment. Ensure a neat, clean, and organize store while interacting with customers and employees to create a positive work environment.
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Abercrombie & Fitch Co.
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United States
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Retail
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700 & Above Employee
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Stock Associate
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Jun 2016 - Sep 2016
•Maintain merchandise flow and presentation standards throughout the store and stockroom. •Organize, help, and have the ability to work quickly to ensure the best available sizes and selection are on hand for customers. •Maintain merchandise flow and presentation standards throughout the store and stockroom. •Organize, help, and have the ability to work quickly to ensure the best available sizes and selection are on hand for customers.
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Education
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University of Arizona
Bachelor of General Studies with an emphasis in Science, Technology, Health, and Society -
Western Washington University
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Everett Community College
College in High School