Melanie van Staden
Credit Consultant at Pollen Finance- Claim this Profile
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Bio
Experience
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Pollen Finance
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South Africa
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Financial Services
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1 - 100 Employee
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Credit Consultant
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Aug 2016 - Present
Review and analyse submitted credit applications to render decision whether to accept or decline. Manage and process payments for all departments. Manage lead provider profiles and invoicing. Create and maintain systems and ensure necessary training for employees. Manage collection of payments, negotiate payment arrangements with clients with payment commitments and resolve account issues. Manage work flow procedures to ensure maximum efficiency. Supervising admin staff. Keep personnel records up to date and manage leave. Respond to client enquiries and complaints. Assist accountants with basic bookkeeping activities and update the accounting system. Maintain office supplies and equipment. Co-ordinate relevant office events.
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Bridging Finance Administrator and Marketing
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Oct 2007 - Jul 2016
Collecting and allocating insurance payments. Preparing new client applications for management approval. Receiving and capturing application documents. Financing of proceeds on bonds / sale of properties. Organising and controlling courier account and services used. General office duties. Client management and relations. Risk and operations assistant. Telemarketing and cold calling. In and outbound marketing. Presentations/market research/product analysis. Assistant brand developer Collecting and allocating insurance payments. Preparing new client applications for management approval. Receiving and capturing application documents. Financing of proceeds on bonds / sale of properties. Organising and controlling courier account and services used. General office duties. Client management and relations. Risk and operations assistant. Telemarketing and cold calling. In and outbound marketing. Presentations/market research/product analysis. Assistant brand developer
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Drake & Scull
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United Kingdom
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Construction
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Front Desk Administrator
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Apr 2005 - Mar 2007
Manning the training centre reception. Assist with the responsibility of internal room bookings. Handling all internal and external clientele requests. Monitor the level of service and client satisfaction on a regular basis. Stock control of technical equipment. Manning the training centre reception. Assist with the responsibility of internal room bookings. Handling all internal and external clientele requests. Monitor the level of service and client satisfaction on a regular basis. Stock control of technical equipment.
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Education
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Monument Park High School