Experience

ThinkBAC Consulting
• United States
• Services for Renewable Energy
• 1 - 100 Employee
• Recruiter

  • Jul 2018 - Present

Berkshire Hathaway Home Services NE
• 100 - 200 Employee
• Real Estate Virtual Assistant

  • Jul 2017 - Present


greylock resources

• Philippines
• Outsourcing and Offshoring Consulting
• 1 - 100 Employee

• Telemarketer

  • Nov 2015 - Dec 2017

  Calls prospective customers by operating telephone equipment, automatic dialing systems, and other telecommunications technologies.Influences customers to buy services and merchandise by following a prepared sales talk to give service and product information and price quotations.Completes orders by recording names, addresses, and purchases; referring orders for filling.Keeps equipment operational by following manufacturer's instructions and established procedures.Secures information by completing data base backups.Maintains safe and clean working environment by complying with procedures, rules, and regulations.Maintains operations by following policies and procedures; reporting needed changes.Contributes to team effort by accomplishing related results as needed. Show less

• Telemarker

  • Nov 2015 - Sep 2017



Convergys

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer Service Representative

  • Apr 2010 - Aug 2015

  Listen and respond to customers’ needs and concerns Provide information about products and services Take orders, determine charges, and oversee billing or payments Review or make changes to customer accounts Handle returns or complaints Record details of customer contacts and actions taken Research answers or solutions as needed Refer customers to supervisors, managers, or others who can help Listen and respond to customers’ needs and concerns Provide information about products and services Take orders, determine charges, and oversee billing or payments Review or make changes to customer accounts Handle returns or complaints Record details of customer contacts and actions taken Research answers or solutions as needed Refer customers to supervisors, managers, or others who can help