Experience

NZ Drug Foundation

• New Zealand
• Public Policy
• 1 - 100 Employee

• Programme Lead

  • févr. 2017 - - aujourd’hui



Turning Point Scotland

• United Kingdom
• Civic and Social Organizations
• 200 - 300 Employee

• Administration Coordinator

  • déc. 2013 - nov. 2016

  Worked for a charitable organisation that provided support to people struggling with substance misuse and/or homelessness. Responsible for the administrative function across three teams in two sites; providing line management to administrators and ongoing administrative support and advice to the Service Manager, coordinators and staff. I oversaw all elements of Finance, HR, and Data Management throughout the Edinburgh service and consistently achieved positive audit outcomes and feedback. --Key Achievements- Implemented a new local data and information management system which was adopted by the service and commended by the Corporate Services Manager - Established and managed the service’s first volunteer programme - Introduced a quarterly newsletter for the service, compiling stories from the Hub and celebrating service users’ successes in their recovery - Effectively managed the set-up of a new office site, including new business contracts and suppliers - Volunteered as an Employee Council representative for Edinburgh, Perth and Dundee services and influenced policies across the organisation



The University of Edinburgh

• United Kingdom
• Research Services
• 700 & Above Employee

• Publications Assistant

  • mai 2013 - oct. 2013

  Worked within a team of six to assist academics within the 11 College Schools to source and upload their research papers to the University repository as part of the RCUK Open Access policy implementation (fixed-term contract). Sourced Open Access publications from college academic staff; interpreted copyright licenses; liaised with academic and administrative staff across the college; entered data into the University’s research and information system (PURE) and maintained metadata integrity. --Key Achievements - Increased data output by configuring academics’ publications into the correct format- Saved several situations from escalating by meeting personally with academics and finding ways to meet their needs- Frequently complimented by academics and staff for my professional, friendly service



Victoria University of Wellington

• New Zealand
• Higher Education
• 700 & Above Employee

• Collection Access Coordinator

  • 2011 - 2012

  Management of 14 staff and the Library’s physical collections. Liaised with internal and external stakeholders regarding library collections and contributed to planning of a range of different library projects and developments. Continuously forged new relationships with academics and worked collaboratively to improve services for library users, while mentoring and coaching team members.--Key Achievements - Line managed and supported a team of 14 Library Assistants and Shelvers through a period of significant restructure and change- Established a new reciprocal library service in collaboration with Massey University, receiving positive feedback from students and staff - Collaborated with Library Technology Services to review and improve online forms and web content

• Library Assistant

  • 2010 - 2011

  Promoted to Collection Access Coordinator position after one year. Duties included front-line customer service; receiving and processing inter-library loan requests; issuing books and providing a wide range of library services to library users; administrative tasks; training new staff as required.