Experience

Capital Dental Group

• United States
• Medical Practices
• 1 - 100 Employee

• Head of Human Resources Operations

  • Oct 2021 - Present

  Bakersfield, California, United States Responsible for hiring and interviewing staff, administering pay, benefits, and leave, and enforcing company policies and practices. Deliverable accomplishments include the following.; -Manage and assist 100+ employees. -Deep knowledge on 10+ insurances and benefit plans. -Assist and coach four operational managers. -Attend weekly meetings with the controller and president. -Maintain compliance with federal, state, and local employment laws and regulations. -Maintain knowledge… Show more Responsible for hiring and interviewing staff, administering pay, benefits, and leave, and enforcing company policies and practices. Deliverable accomplishments include the following.; -Manage and assist 100+ employees. -Deep knowledge on 10+ insurances and benefit plans. -Assist and coach four operational managers. -Attend weekly meetings with the controller and president. -Maintain compliance with federal, state, and local employment laws and regulations. -Maintain knowledge of trends, best practices, regulatory changes, and new technologies in human resources. -Review, track, and document compliance with mandatory and non-mandatory training. -Attend two webinars weekly to support process improvement. -Active member of National SHRM and KC SHRM.

• Specialist Treament Coordinator

  • Aug 2020 - Oct 2021

  Bakersfield, California, United States Prepare and present treatment plans for patients needing periodontal or oral surgery. Deliverable accomplishments include the following; -Oversee the daily schedule and operations of 1000+ patients -Communicate and deepen relationships with all patients -Chart existing conditions and current diagnosis -Prepare financial arrangements with 3+ merchants -Create and manage treatment plans ranging from $100-$25,000 -Update and review the coordination of benefits for 12+… Show more Prepare and present treatment plans for patients needing periodontal or oral surgery. Deliverable accomplishments include the following; -Oversee the daily schedule and operations of 1000+ patients -Communicate and deepen relationships with all patients -Chart existing conditions and current diagnosis -Prepare financial arrangements with 3+ merchants -Create and manage treatment plans ranging from $100-$25,000 -Update and review the coordination of benefits for 12+ insurances -Assist in marketing and selling our pharmaceutical products -Work closely with three different doctors to obtain monthly revenue goals -Monitor and ensure patient safety and satisfaction



Bimbo Bakeries USA

• United States
• Food and Beverage Manufacturing
• 700 & Above Employee

• Merchandiser/Trainer

  • Dec 2015 - Aug 2020

  Bakersfield, California Area Ensure all products are fully stocked and presentable to customers. Train new employees and ensure compliance. Deliverable accomplishments include the following; -Communicate daily and deepen the relationship with seven accounts to sustain growth. -Assist with promotions and advertisements for new products to ensure a YTD of 1.2 billion dollars. -Ensure quality by rotating 100+ pieces, removing expired/damaged products, and replacing them with fresh products. -Rotations of 14 routes… Show more Ensure all products are fully stocked and presentable to customers. Train new employees and ensure compliance. Deliverable accomplishments include the following; -Communicate daily and deepen the relationship with seven accounts to sustain growth. -Assist with promotions and advertisements for new products to ensure a YTD of 1.2 billion dollars. -Ensure quality by rotating 100+ pieces, removing expired/damaged products, and replacing them with fresh products. -Rotations of 14 routes to cover drivers’ vacations. -Pick loads and deliver over $1,000 of merchandise to customers daily. -Train 8+ new employees to date. -Monitor compliance. Show less



Advance America

• United States
• Financial Services
• 700 & Above Employee

• Manager

  • Jul 2012 - Jul 2015

  Bakersfield, California Area Monitored staff and center performance. Deliverable accomplishments include the following; -Obtained plaque in recognition of exceeding quarterly gross profits by an additional $3,000. -Obtained plaque in recognition of increasing customer growth by 25 additional members. -Set challenging goals and objectives for five employees. -Opened and operated 390+ loan accounts. -Prepared and administered budget reports to maximize operational efficiency. -Offered… Show more Monitored staff and center performance. Deliverable accomplishments include the following; -Obtained plaque in recognition of exceeding quarterly gross profits by an additional $3,000. -Obtained plaque in recognition of increasing customer growth by 25 additional members. -Set challenging goals and objectives for five employees. -Opened and operated 390+ loan accounts. -Prepared and administered budget reports to maximize operational efficiency. -Offered additional services such as MoneyGram, pre-paid card loading, and tax services. Show less



Bank of America

• United States
• Banking
• 700 & Above Employee

• Merchant Teller

  • Jun 2010 - Jul 2012

  Bakersfield, California Area Assisted 300+ customers with check cashing, deposits, withdrawals, and transfers daily. Deliverable accomplishments include the following; -Verbally recognized by 25 staff members and monetarily rewarded by the company for exceeding monthly referral goals. -Deepened customer relationships by offering a minimum of 2 additional/beneficial products and services. -A managed daily balance of $50,000+ in currency, coins, and checks in the drawer. Assisted in… Show more Assisted 300+ customers with check cashing, deposits, withdrawals, and transfers daily. Deliverable accomplishments include the following; -Verbally recognized by 25 staff members and monetarily rewarded by the company for exceeding monthly referral goals. -Deepened customer relationships by offering a minimum of 2 additional/beneficial products and services. -A managed daily balance of $50,000+ in currency, coins, and checks in the drawer. Assisted in preparing the end-of-day deposits and shipments to our corporate office. Show less