Experience

Kooya Australia Fleet Solutions

• Australia
• Commercial and Industrial Equipment Rental
• 1 - 100 Employee

• Relationship Manager

  • May 2022 - Present

  Embracing the opportunity to be part of a team striving to promote a sustainable and independent future for Indigenous Australians through delivering highly competitive, world class fleet management Embracing the opportunity to be part of a team striving to promote a sustainable and independent future for Indigenous Australians through delivering highly competitive, world class fleet management



Toyota Fleet Management Australia

• Australia
• Financial Services
• 1 - 100 Employee

• Relationship Manager

  • Feb 2017 - May 2022

• Sales Support Representative

  • Aug 2016 - Feb 2017

  I assisted customers, sourcing and creating leasing quotes for various vehicle types, Passenger to Commercial.Working closely with various teams within Toyota Fleet Management and the Dealer Network we worked to achieve monthly financial targets while meeting the needs and requirements of the customer.Using several different systems to create reports, I worked closely with my Relationship Manager and Fleet Sales Manager, assisting them with Tenders and onboarding new clients.I was also responsible for managing the arrears within the portfolio and working with our customers to find solutions that enabled them to meet their financial responsibilities.



Alinta Energy

• Australia
• Utilities
• 700 & Above Employee

• Business Sales Operations Co-ordinator

  • Dec 2013 - Feb 2016

  Working closely with the State Sales Channel Manager, I assisted a Sales team of 10 Consultants with their contract renewals, identifying and creating contract documents as required. I was responsible for creating and assigning Leads and ensuring all Dashboards and reports were accurate and comprehensive. I used CRM Microsoft Dynamics, to manage all aspects of these processes.

• Billing Officer

  • Jul 2012 - Dec 2013

  I was part of a four member team responsible for accurate daily reconciliation of the Gas bills to ensure their were no delays in the Bill file being submitted.Reviewing Gas consumption at properties and identifying the responsible parties.Liaising with the Contact centre to help resolve customer complaints.



Flight Centre

• Australia
• Travel Arrangements
• 100 - 200 Employee

• Ticketing Consultant

  • Apr 1999 - Aug 2010

  Twice named Top Ticketer in Australia, 2nd Globally in a high performing work culture, I was responsible for issuing accurate airline tickets within strict time constraints.I worked with the Flight Centre agents, Retail, Wholesale and Corporate divisions and the Airlines to ensure all ticketing issues were solved as soon as possible.In a high pressure environment, I thrived on the responsibility of ensuring all parties interests, the Company, Clients and our team, were met at all times.

• Travel Consultant

  • Sep 1995 - Apr 1999

  Starting in the Travel Industry with little knowledge, I quickly learnt to service the needs of the public, booking flights and accommodation. Time Management and Customer Service skills were paramount to this role. After 6 months in the role , I was offered the role of Assistant Manager and 1 year later became Store Manager, a role I held for 2 years, before moving within the company, to the Ticketing Division.As Store Manager, I was responsible for managing a team of 4 consultants, holding monthly One on One meetings, working with the individuals to help them reach their monthly targets whilst also assisting with any learning needs. I also handled all End of Month reconciliations and store accounting requirements.