Experience

Falls of Neuse Management LLC

• United States
• Wholesale
• 1 - 100 Employee

• Sr Business Analyst

  • Jun 2018 - Present



Advance Auto Parts

• United States
• Retail
• 700 & Above Employee

• Business Analyst

  • Mar 2017 - Nov 2017

  Assigned to Master Data Management (MDM) project. Participated in allaspects of project.● Created, organized and maintained MDM team workspaces in SharePoint, OneNote, MS Planner,and Shared Network Drive.● Conducted and documented interviews (along with an MDM consultant) across lines of business(Professional Sales, Receivables, Credit, Purchasing, IT, Marketing, etc…) for discovery andrequirements gathering for MDM project.● Assisted MDM consultant and Project Sponsor in creating presentation requesting MDM beformalized and funded as a project.● Conducted regular status updates, reports, and meetings with project team and stakeholders.● Collaborated with team to create overall project plan (MS Projects); solely responsible for allfunctional project items.● Maintained kanban board to internally track project team tasks.● RFP (Request for Proposal) for MDM Application Solutions:o Assisted with authoring, obtaining approval (Procurement), and distribution of RFP toselected vendorso Coordinated RFP respondents demonstrations (virtual & on-site)o Coordinated all meetings to review and evaluation RFP responses and demonstrations todown select to two vendors to participate in an on-site week long proof of concept.o Collaborated with team to develop Proof of Concept requirements, schedule, and internalevaluation tool.o Organized all logistics of Proof of Concept week schedule.o Collaborated with team on presentations required for approval and funding of MDMApplication Solution.o Worked with team to provide miscellaneous items required internally to finalize vendorcontract.● RFP for MDM Solution Implementer:o Assisted with authoring, obtaining approval (Procurement), and distribution of RFP toselected implementerso Collaborated with team to create schedule and develop internal evaluation tool.o Coordinated RFP respondents virtual and on-site presentations.

• Senior Business Analyst

  • Jan 2014 - Feb 2017

  Jan 2014 - Feb 2017 (3 years 2 months)AAP acquired GPI in January of 2014. Per the merger reorganization this position was relocated toRoanoke VA.)● AAP CCDB (Central Customer Database)/Sales Force Integration: This project converted theGPI Oracle and BI customer data into AAP’s CCDB. And created an integration between AAP’sCCDB/Sales Force and GPI’s Oracle/BI in order to establish CCDB/Sales Force as the MasterCustomer Data Fileo Created and presented data repository of GPI customer data▪ Due to having project team in two locations (Roanoke & Raleigh) gave “boots onground” assistance to project manager with Raleigh team members for all projectphaseso Created GPI to AAP data matrix used as primary document resource throughout projecto Collaborated with AAP team to create business requirementso Documented GPI specific configurations and customizationso Collaborated on test plan and scheduleo Conducted SIT & QA testing, including daily burn-down reportingo Coordinated UAT testingo Managed GPI implementation support● AAP Order to Cash (OTC) Harmonization: This multi-phase project was created to harmonizethe accounts receivable data between the AAP & GPI AR systems in order to have an enterpriseview of the customer and their balance● AAP OTC 9ci Integration: New implementation of 9ci that integrated with both the AAP ARsystem (new integration) and the GPI AR system (previously integrated older version of 9ci) inorder to apply payments at the enterprise level for both companies● Liaison between business teams, GPI IT and AAP IT teams



GENERAL PARTS INTERNATIONAL

• Senior Business Analyst

  • Oct 2010 - Jan 2014

  ● Support Provider Transition: GPI transitioned to a new Oracle Applications support providero Acted as project manager for support provider transitiono Collaborated with new provider to create project plan for transitiono Communicated with various IT teams to understand impacts and stakeholderso Managed Oracle Application team tasks required for transitiono Coordinated meetings and communications▪ Weekly status meetings with provider▪ Weekly internal project meetings▪ Work sessions with internal teams and insure smooth transition▪ Provided weekly project status reports▪ Coordination/Communication to stakeholderso Managed cutover activities▪ Deactivation/creation of user accounts▪ Documented new support procedures▪ Documented and conducted training on using new support system▪ Created metrics on usage and adoption● 9ci Cash Application Implementation: Implementation of a third-party payment applicationsoftware that interfaced with Oracle AR to apply payments● Single Instance Consolidation: This project consolidated the Canadian and US instances into onemulti-org, multi-currency instance. This impacted three companies and included two currencies● Liaison between business teams and Information Technologies● Tier 2 & 3 support for Oracle Financials (AR, AP/PO, GL, iRec), A-Dis, Exploris (point of salesystem)● Work with Oracle Support (TARs/SRs) on resolving user/system issues via Metalink● Gather and document business requirements and functional design specifications using OracleAIM documents● Maintain the day-to-day system setup/access issues via user-submitted ticket system● Lead ongoing development of the Oracle Applications as assigned to one-off requests andprojects● Submit/monitor change management requests● Create training materials and perform training for tier 1 support teams as needed● Created User Acceptance Testing (UAT) documentation● Liaison between functional units and IT● Adhoc SQL Report Requests

• Business Analyst

  • Aug 2007 - Sep 2010

  ●BWP Oracle Implementation AR Lead: Took over as lead, from two prior leads, to implementOracle AR for CQ Member BWP● Upgrade Lead (AR & iRec): company wide upgrade of Oracle from version 11.5.9 to 11.5.10.2● Liaison between business teams and Information Technologies● Tier 2 & 3 support for Oracle Financials (AR, AP/PO, GL, iRec), A-Dis, Exploris (point of salesystem)● Work with Oracle Support (TARs/SRs) on resolving user/system issues via Metalink● Gather and document business requirements and functional design specifications using OracleAIM documents● Maintain the day-to-day system setup/access issues via user-submitted ticket system● Lead ongoing development of the Oracle Applications as assigned to one-off requests and projects● Submit/monitor change management requests● Create training materials and perform training for tier 1 support teams as needed● Created User Acceptance Testing (UAT) documentation● Liaison between business teams and IT● Adhoc SQL Report Requests

• Application System Analyst

  • Dec 2004 - Aug 2007

  ●iReceivables Implementation Lead: Collaborated with small consultant team to implementOracle iReceivables to provide online account management (including ACH payment feature) toDistribution Center customers● Tier 2 support of Oracle AR, AP/PO, & GL● Testing of custom reports/processes, and application patches● Requirement Gathering, including meetings with user groups, surveys, etc…● Development of functional design specifications● Coordinates project plan and timeline with technical teams and business user groups● Develop training documentation for newly developed processes and application changes, andcoordinate rollout schedule with appropriate departments● Worked with Oracle Support (TARs/SRs) on resolving user/system issues via Metalink● Lead functional team in upgrade of Oracle 10.7 to 11.5.9

• Analyst

  • Dec 2001 - Dec 2004

  Assisted with implementation of Oracle AR for Canada into it’s own instance of Oracle (this introduceda foreign currency and language translation into our Oracle domain).o Assisted with analysis of difference between US & Canada companies current statebusiness processes and data flowso Documented business requirements, functional specifications, and system setups andconfigurationso Developed and coordinated test plan & executiono Assisted with training of Canadian AR teamso Assisted with AR implementationMelanie Reinke - page 5● US Oracle AR Implementation: Implementation of Oracle AR for GPI USo Assisted in functional design, testing and implementation of GPI US Oracle AccountsReceivable (including approximately 60 conversion files)● Tier 1 support of financial systems issues(A-Dis systems)● Create and maintain A-Dis user accounts for 200 accounting users● Maintain financial setups on A-Dis systems● Responsible for all aspects of statement processing with a third party vendor● Plan and conduct bi-monthly meetings with Accounting System Administrators● Assist with functional design of Oracle Financials implementation of AP & GL

• System Administrator

  • Aug 1996 - Dec 2001

  ● Monitor and process batch files between central computing systems (A-Dis) and remote point ofsale systems (JCon). Including balancing of posting reports, and communicating with store andaccounting personnel to ensure all data is posted accurately● Support calls from remote Accounting and Central AR offices concerning posting of AccountsReceivables & General Ledger data● Process month-end files to ensure that Month is properly rolled forward on the remote point ofsale system and responsible for processing month-end data and providing data for customerstatement generation



YWCA USA

• United States
• Non-profit Organizations
• 700 & Above Employee

• Youth Program Director

  • Jun 1991 - May 1996

  Manages school age programs that included both after school and day camp programs for both traditional and year-round school calendars for 40-100 children ● Create & manage program budget ● Hire, train, manage program staff Manages school age programs that included both after school and day camp programs for both traditional and year-round school calendars for 40-100 children ● Create & manage program budget ● Hire, train, manage program staff