Experience

SCOTT COUNTY HEALTH DEPARTMENT

• United States
• Government Administration
• 1 - 100 Employee

• Administrative Assistant

  • Nov 2019 - Present

  I assist with all clerical duties and functions. I answer the phones, greet customers and patients, screen calls, collect payments, and schedule appointments. I also manage the Office Facebook page and website. I collect incoming Covid results, and enter them into the computer on an excel spreadsheet. I assist with all clerical duties and functions. I answer the phones, greet customers and patients, screen calls, collect payments, and schedule appointments. I also manage the Office Facebook page and website. I collect incoming Covid results, and enter them into the computer on an excel spreadsheet.



Saint Francis Healthcare System

• United States
• Hospitals and Health Care
• 500 - 600 Employee

• Receptionist II

  • Jan 2017 - Nov 2019

  I greeted patients, verified patient benefits and demographic information, and accepted payments. I consistently provided excellent customer service to our patients and other visitors to the office. I scheduled and rescheduled appointments for patients. I called specialists offices and scheduled referral appointments for patients, as needed. I also scheduleD imaging and diagnostic appointments for patients. I greeted patients, verified patient benefits and demographic information, and accepted payments. I consistently provided excellent customer service to our patients and other visitors to the office. I scheduled and rescheduled appointments for patients. I called specialists offices and scheduled referral appointments for patients, as needed. I also scheduleD imaging and diagnostic appointments for patients.



State of Missouri- Department of Social Services

• Senior Office Assistant

  • Dec 2006 - May 2010

  I analyzed child support applications and information for accuracy, timeliness, and conformance with procedures and policies. I performed data entry tasks and updated customers demographic and employer information. I performed internet searches to locate parents. I analyzed child support applications and information for accuracy, timeliness, and conformance with procedures and policies. I performed data entry tasks and updated customers demographic and employer information. I performed internet searches to locate parents.



State of Missouri - Department of Social Services

• Office Support Specialist

  • Dec 2004 - Dec 2006

  I maintained a complex filing system, greeted visitors, answered the telephone, answered routine questions, and processed the incoming and outgoing mail. I maintained a complex filing system, greeted visitors, answered the telephone, answered routine questions, and processed the incoming and outgoing mail.