Experience

dntl bar

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Assistant Manager

  • Aug 2021 - Present

  -Develop customer loyalty and satisfaction with superior customer service and ability to identify and overcome objections.-Present and schedule patient treatment appointments; calling patients that have not completed treatment.-Assisting patients with financial arrangements for treatment-Verify patient eligibility by retrieving benefit specifics for individual treatment coordination.-Coordinate and assist the Store Manager in over-seeing the front office department in her absence, and training of new employees.-create reports, analyze and interpret data, like revenues and expenses



Tend

• United States
• Dentists
• 200 - 300 Employee

• Front Desk Specialist

  • Jul 2020 - May 2021

  -Checking in and out members in a warm and timely manner-Auditing schedules and creating appointments on Dentrix Ascend-Communicating via Salesforce and phone to other departments-Presenting treatment plans-Helping members understand their dental insurance coverage -Checking in and out members in a warm and timely manner-Auditing schedules and creating appointments on Dentrix Ascend-Communicating via Salesforce and phone to other departments-Presenting treatment plans-Helping members understand their dental insurance coverage



Equinox

• United States
• Health, Wellness & Fitness
• 700 & Above Employee

• Front Desk Associate

  • Nov 2018 - Apr 2019

  -Greeting members and creating a warm, welcoming environment-Operating POS retail system for the Equinox store-Running the coat check to ensure members' items are safe-Closing and opening the club -Using a connective phone system to help members' get in contact with managers -Greeting members and creating a warm, welcoming environment-Operating POS retail system for the Equinox store-Running the coat check to ensure members' items are safe-Closing and opening the club -Using a connective phone system to help members' get in contact with managers