Melanie Mendoza, MSHRM

President & CEO at Southern Pathology
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Contact Information
Location
San Juan, Puerto Rico, PR
Languages
  • Spanish -

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Experience

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • President & CEO
      • Jun 2012 - Present

      Southern Pathology Services, Inc., founded in 1984, offers Pathology services to hospitals and other medical care facilities. It has skilled certified pathologists who supervise all the laboratory testing and are always available for a medical consultation. At Southern Pathology we are determined to lead in the detection and diagnosis of many devastating diseases to guide the treatment and cure of them. Southern Pathology Services, Inc., founded in 1984, offers Pathology services to hospitals and other medical care facilities. It has skilled certified pathologists who supervise all the laboratory testing and are always available for a medical consultation. At Southern Pathology we are determined to lead in the detection and diagnosis of many devastating diseases to guide the treatment and cure of them.

    • United States
    • Personal Care Product Manufacturing
    • Marketing Manager
      • Aug 2011 - Nov 2012

      With a deep root in the Miami community, Navarro Discount Pharmacies values each neighborhood it serves. This is a company that is culturally diverse and holds a caring organizational spirit. Most members of the Navarro Discount Pharmacies team have been employed with the company for many years. When a person walks into one our many store locations, they feel the closeness of the people who work there and they are welcomed by the warm and friendly atmosphere.Navarro Discount Pharmacy locations are beautifully designed and offer excellent working conditions that are friendly and comfortable. Many of the stores range in size from approximately 9,000 square feet to 32,000 square feet. With over 1,300 employees, Navarro Discount Pharmacies is the largest Hispanic-owned pharmacy chain in the U.S. This emerging company is continuously growing to provide services and products that families and neighborhoods can value.We pride ourselves on providing the communities we serve with personable service to make each customer a member of our extended family circle.

    • Operations Manager
      • 2008 - Aug 2011

      Southern Pathology Services, Inc., founded in 1984, offers Pathology services to hospitals and other medical care facilities. It has skilled certified pathologists who supervise all the lab tests and are always available for a medical consultation. At Southern Pathology we are determined to lead in the detection and diagnostic of many devastating diseases to guide the treatment and cure of them.Experience:Ran all operations and human resource management of one of the leading pathology laboratories on the island. Led and provided short and long range strategic management to the transcription, marketing, sales, billing, administrative and laboratory teams to achieve sales objectives ensuring company growth. Established innovative ways to promote the company and its services. Streamlined all HR processes including recruiting, training, benefits and employment relations. Strengthened relationships with management staff effectively introducing HR practices. Established and evaluated productivity reports which guided staff in executing more efficient techniques to enhance production. Maintained compliance with regulatory agencies. Developed and implemented successful cross training programs which reduced the FTE staff. Led team in the opening of the molecular laboratory. Successfully introduced in a 24 month period FNA’s, Chlamydia, Gonorrhea, HPV, ER/PR, HER2Nu, ISH and FISH as new services. Increased anatomic pathology sales $400,000. Increased molecular laboratory sales by 60%. Organized and conducted medical events and meetings with key customers and potential customers to enhance customer loyalty. Implemented new procedures to enhance workflow and productivity.

    • United States
    • Gambling Facilities and Casinos
    • 700 & Above Employee
    • Benefits Manager
      • 2005 - 2008

      Managed the administration of the Company’s various health, welfare, and retirement programs for over 2,000 employees; assessed effectiveness of programs in meeting overall strategic objectives, and oversaw the implementation of changes and improvements to benefits programs, as appropriate. Led and supervised staff, fostering a service oriented mindset with emphasis on employee advocacy. Interfaced with vendors of Company benefit plans, legal and actuarial consultants, fund custodians, etc. Served as an authoritative source to Company employees and outside inquiries relative to the Company’s benefits programs. Developed updates and presented various communications (announcements, articles, materials for meetings, plan descriptions, etc.). Oversaw processing of all documents necessary for implementation of various benefits programs and maintenance of such records as required for compliance with ERISA, COBRA, and other applicable regulations. Implemented various programs that reduced costs by over $40,000.

    • Benefits Specialist
      • 2001 - 2005

      Researched and implemented benefits and worker’s compensation policies and procedures. Effectively implemented new benefits package for all employees during the company transition from KSL Recreation Corporation to Marriott. Conducted system administration of new hire associates, departmental transfers, salary revisions and terminations of over 1,200 associates. Administered I-9 documentation for new and existing associates. Managed all worker’s compensation claims and benefit trainings. Acted as a liaison between management, employees and nursing staff during a worker’s compensation claim. Developed a management workshop that reduced worker’s compensation litigations and decreased employees’ worker’s compensation leave time. Provided management coaching and counseling.

Education

  • Florida International University - College of Business Administration
    MS, Human Resources
    2003 - 2004
  • Florida International University
    B.S., Hospitality Management
    1996 - 2000
  • Caribbean School
    -
  • Colegio San Antonio Abad
    -

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