Melanie Mason, COS, TCS, BOS
Community Director, Jamestown Portfolio at Silver Tree Residential, LLC- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Magan Torres, PHR, SHRM-CP
Melanie and I started with The Millennia Companies in February of 2013. I cannot take the credit for hiring her. However, we spent time together during the New Manager training where I really got to see the personal side of her. She worked in Jamestown, NY and I was at the corporate office in Cleveland, OH. Therefore, most interaction was via electronic communication. I really enjoyed her as a person and a leader for one of the blended properties in our portfolio. Before coming to Millennia, I worked for the county housing authority. I immediately saw the difference with management styles. Melanie was newer to the industry, but she grabbed the bull by the horns and made it her mission to learn all there was to know about affordable housing. She became certified in many areas (high scores too!) while maintaining her property, her second job and her personal life. Melanie had low turnover in her staff and her resident reports. She knows how to effectively communicate to and with diverse populations. She also has a great sense of humor. People can identify with her and give her the respect she deserves. Melanie is intelligent, driven and loyal. I have heard many stories from her regarding trying to increase the safety of Jamestown. She means well and is trying to use that passion to speak for those who don't have as loud of a voice. She is one of a kind. If she would move to Cleveland, I would hire her and figure out the details later!
denis moore
responds promptly to business matters.
Magan Torres, PHR, SHRM-CP
Melanie and I started with The Millennia Companies in February of 2013. I cannot take the credit for hiring her. However, we spent time together during the New Manager training where I really got to see the personal side of her. She worked in Jamestown, NY and I was at the corporate office in Cleveland, OH. Therefore, most interaction was via electronic communication. I really enjoyed her as a person and a leader for one of the blended properties in our portfolio. Before coming to Millennia, I worked for the county housing authority. I immediately saw the difference with management styles. Melanie was newer to the industry, but she grabbed the bull by the horns and made it her mission to learn all there was to know about affordable housing. She became certified in many areas (high scores too!) while maintaining her property, her second job and her personal life. Melanie had low turnover in her staff and her resident reports. She knows how to effectively communicate to and with diverse populations. She also has a great sense of humor. People can identify with her and give her the respect she deserves. Melanie is intelligent, driven and loyal. I have heard many stories from her regarding trying to increase the safety of Jamestown. She means well and is trying to use that passion to speak for those who don't have as loud of a voice. She is one of a kind. If she would move to Cleveland, I would hire her and figure out the details later!
denis moore
responds promptly to business matters.
Magan Torres, PHR, SHRM-CP
Melanie and I started with The Millennia Companies in February of 2013. I cannot take the credit for hiring her. However, we spent time together during the New Manager training where I really got to see the personal side of her. She worked in Jamestown, NY and I was at the corporate office in Cleveland, OH. Therefore, most interaction was via electronic communication. I really enjoyed her as a person and a leader for one of the blended properties in our portfolio. Before coming to Millennia, I worked for the county housing authority. I immediately saw the difference with management styles. Melanie was newer to the industry, but she grabbed the bull by the horns and made it her mission to learn all there was to know about affordable housing. She became certified in many areas (high scores too!) while maintaining her property, her second job and her personal life. Melanie had low turnover in her staff and her resident reports. She knows how to effectively communicate to and with diverse populations. She also has a great sense of humor. People can identify with her and give her the respect she deserves. Melanie is intelligent, driven and loyal. I have heard many stories from her regarding trying to increase the safety of Jamestown. She means well and is trying to use that passion to speak for those who don't have as loud of a voice. She is one of a kind. If she would move to Cleveland, I would hire her and figure out the details later!
denis moore
responds promptly to business matters.
Magan Torres, PHR, SHRM-CP
Melanie and I started with The Millennia Companies in February of 2013. I cannot take the credit for hiring her. However, we spent time together during the New Manager training where I really got to see the personal side of her. She worked in Jamestown, NY and I was at the corporate office in Cleveland, OH. Therefore, most interaction was via electronic communication. I really enjoyed her as a person and a leader for one of the blended properties in our portfolio. Before coming to Millennia, I worked for the county housing authority. I immediately saw the difference with management styles. Melanie was newer to the industry, but she grabbed the bull by the horns and made it her mission to learn all there was to know about affordable housing. She became certified in many areas (high scores too!) while maintaining her property, her second job and her personal life. Melanie had low turnover in her staff and her resident reports. She knows how to effectively communicate to and with diverse populations. She also has a great sense of humor. People can identify with her and give her the respect she deserves. Melanie is intelligent, driven and loyal. I have heard many stories from her regarding trying to increase the safety of Jamestown. She means well and is trying to use that passion to speak for those who don't have as loud of a voice. She is one of a kind. If she would move to Cleveland, I would hire her and figure out the details later!
denis moore
responds promptly to business matters.
Credentials
-
Blended Occupancy Specialist
National Center for Housing ManagementOct, 2017- Oct, 2024 -
Certified Occupancy Specialist
National Center for Housing Management -
Tax Credit Specialist
National Center for Housing Management
Experience
-
Silver Tree Residential, LLC
-
United States
-
Real Estate
-
1 - 100 Employee
-
Community Director, Jamestown Portfolio
-
Aug 2018 - Present
-
-
-
Bag & String Wine Merchants
-
United States
-
Wine & Spirits
-
1 - 100 Employee
-
Inventory Control Manager
-
Feb 2014 - Present
I currently handle the product flow and merchandising design for a wine & spirits boutique retailer. Duties include product placement, wine club operations, logistics, and space planning. In 2016, we moved our operations to a new location and increased our square footage by 400%. I lead the staff with a planned course of tasks and preparation in order to seamlessly transfer our operations. The floor plan, product planning, fixture flow, stock organization and inventory operations system was designed and put into place using my own inventory system. Inventory control and small business consulting are my forte, and my passion. I have consistently and successfully managed store operations for both small and large retailers.
-
-
-
Millennia Housing Management
-
United States
-
1 - 100 Employee
-
Senior Property Manager
-
Feb 2013 - Aug 2018
Senior property manager of a Section 8/Tax Credit district. I oversee the daily operations including, Leasing, Rent Collection, Special Claims, Section 8 and Tax Credit Recertifications, as well as overseeing maintenance and custodial staff. I have supervised Tax Credit Rehabs on multiple sites, including historic properties, and have maintained an occupancy level consistently above 95% over the past five years. Additionally, I train new management hires throughout the tri-state area, as well as conduct on-site visits to struggling assests in order to retrain teams and correct financial and compliance deficiencies.
-
-
-
Borders
-
Belgium
-
Online Audio and Video Media
-
Store Manager
-
Jun 2006 - Sep 2011
Managed a staff of 20+ associates in a specialty retail environment in the areas of customer service, cash management, sales goals, training, merchandising, and promotional events. Increased revenue in stores through the effective analysis of P&L statements, eliminated personnel issues resulting in lost profits, and reduced annual shrink loss to an all-time low. Hired and trained associates for all store positions, while raising employee retention numbers by developing a method of teaching product knowledge and company loyalty which was often recognized throughout the region. Many former associates excelled into management positions both within the company, and externally. Led a team of managers and associates from throughout the region during downsizing. Internally liquidated over 30 locations, while maximizing profits during closing procedures and overseeing the logistics to move product and fixtures to neighboring stores throughout three states. Recognized multiple times by the CEO for excellence in attaining the highest customer loyalty numbers in the company, and for placing #11 and #6 overall in profitability performance in 2009 and 2010, respectively out of 400 locations. Awarded twice for Top Team Performance in the company.
-
-
Education
-
Saint Bonaventure University
Ethical Studies & Communication -
Jamestown Community College
Associate's Degree, Humanities; Ethics -
Jamestown High School
Community
