Experience

MILLENNIUM PHYSICIANS GROUP

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Patient Services Coordinator & And Medical Billing Agent

  • 2022 - Present

  Naples, Florida, United States • Welcome patients and visitors to the clinic in a courteous, efficient, and professional manner. • Schedule appointments accurately and efficiently while maintaining appointment calendars. • Answer phone calls promptly and courteously, provide appropriate information to callers, and direct calls to the appropriate healthcare professionals or departments. • Verify insurance information and collect co-payments and other fees in compliance with clinic policies and procedures. •… Show more • Welcome patients and visitors to the clinic in a courteous, efficient, and professional manner. • Schedule appointments accurately and efficiently while maintaining appointment calendars. • Answer phone calls promptly and courteously, provide appropriate information to callers, and direct calls to the appropriate healthcare professionals or departments. • Verify insurance information and collect co-payments and other fees in compliance with clinic policies and procedures. • Process financial transactions through QuickBooks, ensure the accuracy of all transactions, and maintain complete and accurate financial records. • Maintain patient records, update patient information as needed, and ensure confidentiality and privacy of all patient information. • Manage incoming and outgoing mail and faxes and distribute them promptly and accurately. • Ensure the cleanliness and organization of the reception area, maintain a professional appearance, and follow infection control policies and procedures. • Order and maintain office supplies and equipment, monitor inventory levels, and ensure that necessary supplies and equipment are available. • Perform medical billing tasks, such as creating and submitting insurance claims, following up on unpaid claims and denials, posting payments and adjustments to patient accounts, and reviewing and correcting billing errors. • Stay up-to-date with changes in medical billing and coding regulations and guidelines. • Provide training and support to other staff members on billing procedures and software. • Perform other administrative duties as assigned by the supervisor or manager. Show less



Freelance

• Egypt
• Human Resources
• 1 - 100 Employee

• Tutor

  • Jan 2021 - Mar 2023

  Naples, Florida, United States • Reviewing classroom or curricula topics and assignments. • Assisting students with homework, projects, test preparation, papers, research and other academic tasks. • Working with students to help them understand key concepts, especially those learned in the classroom. • Teaching skills to improve academic performance, including study strategies, note-taking skills and approaches to answering test questions. • Demonstrating academic best practices for specific subjects and… Show more • Reviewing classroom or curricula topics and assignments. • Assisting students with homework, projects, test preparation, papers, research and other academic tasks. • Working with students to help them understand key concepts, especially those learned in the classroom. • Teaching skills to improve academic performance, including study strategies, note-taking skills and approaches to answering test questions. • Demonstrating academic best practices for specific subjects and assignments, including research and writing tactics. • Developing and distributing teaching materials to supplement classroom lessons, including study guides. • Conducting practice tests to track progress, identify areas of improvement and help set goals for exam preparation. • Providing students positive and constructive feedback. • Offering feedback on progress to students’ parents. Show less



Dr. James R. Seibold LLC.

• Clinic Administrator

  • May 2019 - Mar 2023

  Naples, Florida, United States • Answer incoming calls to the clinic, and registers patients. Adds or verifies demographics and verifies insurance information. • Determine whether an appointment is for routine care or for an emergent problem. • For emergent problems, document in chart and transfer directly as appropriate. • Schedule, as available, all chronic or non-acute problems, or routine care appointments. • Accurately document incoming and outgoing information in the patient’s chart. • Route all incoming… Show more • Answer incoming calls to the clinic, and registers patients. Adds or verifies demographics and verifies insurance information. • Determine whether an appointment is for routine care or for an emergent problem. • For emergent problems, document in chart and transfer directly as appropriate. • Schedule, as available, all chronic or non-acute problems, or routine care appointments. • Accurately document incoming and outgoing information in the patient’s chart. • Route all incoming calls to appropriate staff or take messages as needed. • Follow all policies, procedures, protocols and workflows. • Performing basic eye exams and tests. • Answering questions about medications, eyeglasses, and contact lenses • Using diagnostic instruments (lensometer, retina camera, and ophthalmometers). • Maintaining ophthalmic equipment. • Sending prescriptions to pharmacies. • Coordinating/scheduling future appointments. Show less