Melanie M.
Human Resources and Payroll Administrator at Care Group of Pharmacies- Claim this Profile
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French Limited working proficiency
Topline Score
Bio
Credentials
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First Aid
Canadian Red CrossApr, 2013- Oct, 2024 -
Milestones Developer
-Mar, 2013- Oct, 2024 -
Smart Serve
Smart Serve OntarioAug, 2010- Oct, 2024 -
Food Handler
The National Food Safety Training ProgramJun, 2017- Oct, 2024 -
Better Beer certified
BetterBeer.com Ltd.Oct, 2018- Oct, 2024 -
Joint Health & Safety Committee Level 1 & 2
Ontario Ministry of Health
Experience
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Care Group of Pharmacies
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Canada
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Hospitals and Health Care
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1 - 100 Employee
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Human Resources and Payroll Administrator
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May 2022 - Present
• Managed payroll for hourly and salaried employees at 26 locations. • Processed employee rehires, terminations and leaves. • Assisted in employee recruitment, hiring and interview processes. • Aligned HR policies with federal and provincial regulations and laws. • Developed employee orientation and training programs for new hires. • Created internal payroll and hiring processes • Managed compensation, insurance and vacation days within employee benefits programs. • Onboarded new employees in Ceridian and Dayforce. Show less
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Metrie
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Canada
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Wholesale Building Materials
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700 & Above Employee
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Human Resources Branch Administrator
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Jan 2021 - Apr 2022
Owned the onboarding process, using ADP which includes preparing new hire packages, completing employee orientations and employee set up Selected to be part of the pilot program “Taleo Digital Onboarding” with People + Culture team to streamline the onboarding process and create consistency throughout the brand Attract top talent using Taleo alongside recruitment specialist developing new job postings Maintaining payroll, resulting in labour savings of over $9,000 to date Create and submit purchase orders using SAP program Manage various budgets, organize month end accruals and work alongside accounts payable to ensure Responsible for monthly safety training, WSIB reporting and safety engagement, resulting in a consistent Total Safety Performance score of 125% each month Increased staff engagement and morale through Covid by leading the employee Social Committee, increasing employee engagement from a 3.98 Gallup average to a 4.33, as well as an increase in engagement survey participation Show less
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Open Concept Hospitality
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Canada
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Restaurants
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1 - 100 Employee
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Assistant General Manager
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Jul 2019 - Jan 2021
Recruit key talent, train, motivate and manage a team of up to 30+ managerial and service personnel Complete assigned tasks from Human Resources Manager, such as new policy implementations and updating the onboarding process Create SMART goal oriented development plans for supervisors, resulting in promotions to full-time management for three employees under my supervision Oversee a multi-unit operation with daily floor operations, catering, retail and take out, generating sales through local store restaurant marketing and community involvement Create weekly schedules based on sales projections and labour targets and employee file maintenance Reports and assists in creating sales, labour and action plans with operating partners Building of online ordering platforms and social media management Show less
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Service Inspired Restaurants (SIR Corp.)
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Canada
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Restaurants
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400 - 500 Employee
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Service/Beverage Manager
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May 2017 - Jul 2019
Recruit, screen, hire, train, motivate and manage a team of up to 75+ managerial and service personnel Oversee overall restaurant operations, with sales annually of $6 million Creates weekly schedules based on sales projections and labour targets Weekly bar inventory and ordering Reports daily/weekly sales, labour and action plans Responsible for developing staff and Supervisors Accountable for maintaining standards of cleanliness, timing, uniform, atmosphere, recipes, organization, quality and consistency, as well as maintaining staff morale Show less
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ITM
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Manufacturing
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1 - 100 Employee
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Administrator
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May 2016 - May 2017
Help Desk management - assign incoming tickets accordingly and follow up Ensure all warranties, domains, contracts, etc. are up to date, applied, tracked and registered Assist in organization of meetings, itineraries, conference calls, etc. Request and receive quotes on all orders internally and externally, place orders and create Purchase Orders General office ordering, vacation/on-site scheduling, general phone inquiries, daily bank deposits Create, update and manage Standard Operating Procedures Organize, coordinate and follow up on staff Support email Show less
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Assistant Manager
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Sep 2013 - Mar 2016
Responsible for setting and achieving sales, budgets, labour and inventory targetsRecruit, screen, hire, train, motivate and manage a team of up to 65+ managerial and service personnelOversee overall restaurant operations, with sales annually of $4 millionPrepare profit and loss analysis and monthly restaurant financials for Regional ManagerReports daily/weekly sales, labour and action plansResponsible for developing staff and Variable managers as a certified staff developerResponsible for bar inventory, and ordering, as well as tracking LWB salesAccountable for maintaining standards of cleanliness, timing, uniform, atmosphere, recipes, organization, quality and consistency, as well as maintaining staff morale Show less
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Variable Manager
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Dec 2012 - Aug 2013
Responsible for all restaurant operations and creating the Perfect Guest ExperienceResponsible of all opening and closing duties of the restaurantCoaching and training new staff, motivating and inspiring staffReporting daily numbers (ie. Labour, revenue, guest count, etc.)
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Expeditor
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May 2012 - Aug 2013
Garnish the food and make sure it is sent out in a timely matterMain communication between servers and line cooks, regarding modifications, allergies, etc.Communicate timing standards for food between servers, line cooks and managementTrain new employees on standards and expectations of food quality
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Hostess
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Aug 2010 - Aug 2013
Greet and escort guests to tables, and provide menus while highlighting menu favouriteOrganize reservations and assist in coordinating activities of dining room and loungeAssist servers with guest orders and requestsTrain new employees
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Education
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York University
Human Resources -
Seneca College
French Studies -
Laurentian University/Université Laurentienne
Bachelor of Arts (BA), Psychology -
Dr. Denison S.S.
OSSD, High School/Secondary Diplomas and Certificates