Experience

ArroHealth

• United States
• Information Services
• 100 - 200 Employee

• Call Center Representative

  • May 2015 - Present

  - Heavy phone experience with medical facilities - Heavy Data Entry - Coordinating Risk Assessment Review with private care facilities, hospitals, etc for insurance companies - Scheduling appointments for field techicians - Heavy follow-up with Physicians in regard to medical record collection - Heavy phone experience with medical facilities - Heavy Data Entry - Coordinating Risk Assessment Review with private care facilities, hospitals, etc for insurance companies - Scheduling appointments for field techicians - Heavy follow-up with Physicians in regard to medical record collection



Eye Vision Associates

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Front Desk Associate

  • Jan 2014 - Sep 2014

  - Opening/closing the office - Heavy patient intereaction - EMR software - Creating, confirming and cancelling appointments for multiple Doctors and Therapists - Adding, removing and editing patient information in EMR database - Insurance verification, including copay eligibility and continuation of coverage for both medical and optical insurance - Posting ICD-9 codes for insurance billing - Collecting and posting copays, as well as any other incurred fees based on services rendered - Experience with Auto-Refractor, Fundus camera, Visual Field, Ocular Coherence Tomography, etc - Contact lens inventory, stocking, and ordering for patients as well as the practice Show less



New Vitality

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Call Center Representative

  • Oct 2012 - Jan 2014

  - Outgoing calls to existing clients - Account collections - Conflict resolution for billing discrepancies - Call center atmosphere - Obtaining new payment/shipping information - Selling higher quantities to existing clients - Heavy data entry - Heavy phone experience - Outgoing calls to existing clients - Account collections - Conflict resolution for billing discrepancies - Call center atmosphere - Obtaining new payment/shipping information - Selling higher quantities to existing clients - Heavy data entry - Heavy phone experience



Private Residence

• Long Island, New York

• Nanny

  • Mar 2011 - Sep 2013