Melanie Herzig

Business Services Coordinator at MassHire Berkshire Career Center
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Contact Information
Location
Pittsfield, Massachusetts, United States, US

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Experience

    • United States
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Business Services Coordinator

    • Business Services Representative
      • Sep 2019 - Present

    • United States
    • Software Development
    • 1 - 100 Employee
    • Executive Assistant / Inside Sales Coordinator
      • Jul 2013 - Sep 2019

      ❖Manage and maintain executives’ schedules❖Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software❖Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution❖Open, sort, and distribute incoming correspondence, including faxes and email❖File and retrieve corporate documents, records, and reports❖Prepare responses to correspondence containing routine inquiries❖Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work❖Answer phone calls and direct calls to appropriate parties or take messages❖Greet visitors and determine whether they should be given access to specific individuals

    • Retail
    • 1 - 100 Employee
    • Store Manager
      • Dec 2003 - Jan 2013

      ❖Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.❖Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.❖Monitor sales activities to ensure that customers receive satisfactory service and quality goods.❖Instruct staff on how to handle difficult and complicated sales.❖Hire, train, and evaluate personnel in sales or marketing establishments.❖Assign employees to specific duties.❖Enforce safety, health, and security rules.❖Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.❖Authorize payments and merchandise returns.

Education

  • Massachusetts College of Liberal Arts
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  • Berkshire Community College
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  • Wahconah High School
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