Melanie Gale
Care Coordinator My Care Options at Agency on Aging of South Central Connecticut- Claim this Profile
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Bio
Credentials
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Upsilon Phi Delta National Healthcare Administration Honor Society
University of New HavenApr, 2022- Nov, 2024 -
Lean Six Sigma Green Belt Certification
University of New HavenMay, 2021- Nov, 2024
Experience
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Agency on Aging of South Central Connecticut
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Non-profit Organization Management
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1 - 100 Employee
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Care Coordinator My Care Options
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Jun 2022 - Present
06/01/2022 – PRESENT CARE COORDINATOR, AGENCY ON AGING SOUTH CENTRAL-Participated in the developing, designing, and implementing process of My Care Options a new DSS program.-Conduct qualitative analysis using a variety of metrics, to ensure the adherence to all Medicare and Medicaid policies and procedures.- Administer comprehensive person-centered functional assessment and financial assessment for individuals in skilled nursing facility.-Ensure waiver compliance for CHCPE, MFP, DDS, and DMAHS waivers.-Discuss an individual’s current assessments, including asset and income information.-Assisted the individual, their family, and/or their legal guardians to identify a full range of private and grant funded programs, assuring the plan was in accordance with state and federal budget guidelines.-Work closely with the Department of Social Services (DSS), including collaboration in a team setting and weekly/bi-weekly meetings with DSS for continued program development.-Designed and implemented a presentation to bring to community and government stakeholders to raise awareness for the new program. Show less
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Specialized Care Manager
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Jun 2019 - Jun 2022
I am a specialized care manager for the Money Follows the Person (MFP) program. MFP is federal demonstration program that helps Medicaid-eligible individuals currently living in long-term care facilities, such as nursing homes, hospitals, and other qualified institutions, successfully transition back into the community.-Conducts comprehensive, person-centered assessments with individuals and stake holders. -Supervises and assists individuals in their care planning and budget development. -Advised the individual on a full range of public and private programs/services available. -Explore available supports, service options and resources without personal bias.-Complete mental health screenings and refer to the correct agencies for ongoing crisis intervention and mental health services. -Complete Medicaid and Medicare eligibility screenings for individuals.-Collaborate with community and healthcare social workers to ensure a safe discharge from hospital and skilled nursing facilities.-Collaborated with the VA to integrate home based services into a home health care plan. Show less
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Connecticut Community Care
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United States
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Non-profit Organizations
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100 - 200 Employee
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Care Manager for the Connecticut Homecare Program for Elders (CHCPE)
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Jun 2016 - Jun 2019
The Connecticut Home Care Program for Elders is a state Medicaid waiver, but it’s available to non-Medicaid-eligible seniors as well. The waiver provides in home health services to individuals 65 years of age and above. The program allows these individuals to remain safely in their home, if they choose, instead of moving into a skilled nursing facility. -Provided home based care management for individuals on the CT Homecare Program for Elders and PCA waivers. -Communicated homecare agencies to provide in home health care. -Filled out DSS applications for all state and federal benefits. -Explore available supports, service options in the community to benefit the individual and ensure their safety in the home. -Complete Medicaid and Medicare eligibility screenings for individuals. Show less
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FOCUS Center for Autism
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United States
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Mental Health Care
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1 - 100 Employee
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Case Manager and Program Supervisor
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Jan 2015 - Jun 2016
-Worked with young adults with ASD in a Supportive Therapeutic Housing program. -Employed a variety of crisis intervention techniques and work with local hospitals and law enforcement to ensure the participants safety. -Worked with participants to maintain their DSS benefits. -Maintained necessary records in accordance with DDS guidelines. -Worked with young adults with ASD in a Supportive Therapeutic Housing program. -Employed a variety of crisis intervention techniques and work with local hospitals and law enforcement to ensure the participants safety. -Worked with participants to maintain their DSS benefits. -Maintained necessary records in accordance with DDS guidelines.
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Alternatives Inc
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Cheshire, CT
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Day Program Director
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May 2013 - May 2015
- Effectively recruit, hire, train, assign, direct, counsel, discipline and evaluate performance of 20 plus staff members. - Monitors staffing coverage to ensure participants’ safety and to maintain regulated ratios. - Manages program funds for room needs in accordance with agency policies. - Ensures program meets participants’ needs and allows for their maximum involvement. -Supervises staff to ensure participants’ successful participation and appropriate recreational and skill development activities. - Ensures the proper utilization of all monetary resources for the program and the participants. Show less
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Education
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2020 - 2022
University of New Haven
Master's of Healthcare Administration, Health/Health Care Administration/Management -
2004 - 2008
Central Connecticut State University
Bachelor of Arts - BA, English Language and Literature, General -
2000 - 2002
Tunxis Community College
Associate of Arts - AA, General Studies
Community
