Experience

NACE International

• United States
• Non-profit Organizations
• 100 - 200 Employee

• Senior Manager, Education Development

  • Aug 2014 - Present

  Strategic oversight of course and instructor development, as well as development of new future business opportunities for multiple industries and market segments. Oversee an annual capital budget of $2M for new course development, and contribute to the $24M budget for NACE Education as a whole. Negotiate, sell and manage the delivery of global corporate contracts for NACE. Oversee the implementation of new course product launches. Responsible for the review and compliance of IACET requirements for NACE International. Show less



ASME (The American Society of Mechanical Engineers)

• Non-profit Organizations
• 700 & Above Employee

• Professional Development Manager

  • Jun 2007 - Present

  Built and managed from inception global continuing education programs targeting professionals who work primary in the petroleum offshore arenas. Programs were built to support engineering professions, or those who interface with engineering, in the following industries: oil exploration and production, pipeline systems, and ocean, offshore, and arctic fields. Clients include: operators, service providers, and academia. Gross revenues in 4 years of operations for this new line of business are projected to grow approximately 75%, far exceeding budgeted expectations. Long-term objectives include the formation of a blended learning strategy, to include e-learning delivery platforms, supplementing classroom instruction. Show less



Simdesk Technologies, Inc.

• Global Training Manager

  • Aug 2004 - Apr 2006

  Built and managed a professional training team with training members located in Houston, Chicago, and Indianapolis, supporting customers worldwide. Simdesk is a startup data storage company that bridges the digital divide globally. Educational requirements range from classroom instruction to e-learning initiatives. Clients include non-profit organizations, small to medium sized businesses, governmental agencies, schools, libraries, etc. Classroom training tools are customized to the specific client needs from computer novices to IT professionals. Managed the design, development and deployment efforts of many web-based training products, utilizing internal and external resources. Deployed Simdesk services throughout Vietnam, via a Train-the-Trainer model. Show less



The Friedkin Companies

• Training Consultant

  • Sep 2002 - Aug 2004

  Designed, developed, and delivered a training program from inception, for the Warehouse Management System, called “PkMS”, for 60 employees. This system encompassed the movement of inventory (Toyota car parts) from receiving through the shipping process. Managed this training project with 2 resources. Result: The successful implementation of this project provided efficiency improvements, inventory accuracy, and real-time operational metrics for a warehouse containing over 57,000 unique parts, sold to over 140 Toyota dealerships in five states. The employees were successfully using the system with a high degree of confidence and proficiency within the first week of Go-Live, after participating in classroom instruction and utilizing the training job aids provided. Show less



Waste Management, Inc.

• Training Manager

  • Sep 2001 - May 2002

  Built and managed a professional training team consisting of seven core trainers located in Houston (employees and contractors), and approximately 50 extended trainers strategically located throughout the U.S, Canada and Puerto Rico. • Managed the design, development and delivery of PeopleSoft training, to enable 20,000 end-users to effectively utilize the ERP system. Users were located in the US, Canada and Puerto Rico. Training delivery methods consisted of computer-based training and role-based, instructor-led training. • Developed several job profiles to assist in recruiting and hiring various training personnel. • Designed and conducted new hire orientation training for project team members. • Created end-user skills questionnaires to determine proficiency in software and business knowledge. • Designed training evaluation tools to assess effectiveness of training programs. • Participated in the development of a change management tool, called “Count Down to Conversion Guide”. • Managed the development of training for the Revenue Management project. This project included the “order to cash” business process cycle. The cycle consisted of customer management, operations, billing, and credit and collections activities. The training was structured to successfully transition employees from a legacy system to an ERP application, using effective change management strategies. • Actively participated in the vendor selection of a learning management system (LMS), costing $750,000, to be used for all training conducted at WMI for its 57,000 employees. Docent was the vendor chosen. • Managed the creation of business scenarios and testing scripts used to conduct a fit-gap analysis of the PeopleSoft CIS/CRM integrated product. Show less



RadiSys Corporation

• Corporate Training Manager

  • Feb 2000 - Sep 2001

  Hired and managed a six-person IT Training Department team, located in Houston, Texas and Portland, Oregon. • Created and implemented the training model for a company-wide Systems, Applications, and Products (SAP) rollout, including European and US operations. • Managed the design and development of eight unique, role-based SAP training curriculums at an accelerated pace, to be deployed to 300 employees. • Worked with outside vendors and internal subject matter experts to design and develop various soft-skill training programs, such as customer service skills for sales personnel. • Assessed company-wide training needs and examined existing employee skill levels, resulting in recommendations of various training solutions. • Developed the training department’s goals and annual budget to accomplish training initiatives. • Personally delivered SAP classes in Holland to employees from the Netherlands, Germany, England, and Israel. Became highly proficient at communicating across multiple languages/cultures. Show less



Browning-Ferris Industries, Inc.

• M.I.S. Training Supervisor

  • Aug 1989 - Jan 2000

  M.I.S. Training Supervisor – Houston, TX 02/95 to 01/00 Managed all company-wide training programs, inclusive of SAP and various legacy systems. Managed a staff of 24 trainers, including BFI employees and consultants, with an annual budget of $1.5 million. • Managed the development and delivery of reference-based SAP training, which was delivered to 18,000 end-users located in 450 plants. • Participated in the development and delivery of various soft-skill training courses, such as Myers-Briggs and Stress Management courses. • Expanded the MIS training staff from nine application specialists to 24 members in a nine-month period, to execute the implementation of the SAP rollout company-wide. • Served on several work process redesign teams with subject matter experts to establish the groundwork for configuration of various applications. • Managed the development and maintenance of online SAP contact sensitive help program, enabling 18,000 employees to access corporate specific SAP reference documentation. • Maximized learning for all levels, truck drivers to senior executives, through the integration of strong financial and industry acumen, with solid training expertise. District Controller - Baytown, TX 06/94 to 02/95 District Controller - Dallas, TX 06/93 to 06/94 Managed the accounting and human resource functions for seven landfills consisting of 400 employees with twelve accounting staffers. • Successfully implemented procedures and controls at this operating location, taking it from an “under compliance” to a “well in compliance” audit rating within one year. • Completed financial due diligence audits on potential acquisitions. Senior Auditor - Houston, TX 08/89 to 08/92 • Performed over 200 operational and financial audits in the US, Canada and Europe. • Recommended best business practices to field management resulting in cost savings and operational efficiencies. Show less