Melanie Croes
Property Management at UpperKey- Claim this Profile
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Dutch Native or bilingual proficiency
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English Professional working proficiency
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French Limited working proficiency
Topline Score
Bio
Experience
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UpperKey
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United Kingdom
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Real Estate
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1 - 100 Employee
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Property Management
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Sep 2022 - Present
Visiting and valuating properties in compliance with the company's quality policy - Performing regular inventories and inspections of our property portfolio - Flat design (purchase of furniture, decoration, photo shoot organisation) - Delivering new equipment and items to the properties Representing the company - Meeting with owners & renters - Meeting technicians - Key management Visiting and valuating properties in compliance with the company's quality policy - Performing regular inventories and inspections of our property portfolio - Flat design (purchase of furniture, decoration, photo shoot organisation) - Delivering new equipment and items to the properties Representing the company - Meeting with owners & renters - Meeting technicians - Key management
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Comdata Group
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Italy
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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Client Services Representative
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Mar 2021 - Jul 2022
Support clients for : Total Energies / Source London - Total fuel cards, electric charging, invoice assistance, financial issues Communicating with customers through various channels (Emails / Phone calls) - Acknowledging and resolving customer complaints - Responding promptly to customer inquiries - Ensure customer satisfaction and provide professional customer support Managing requests - Processing orders, forms, applications, and requests - Keeping records of customer interactions, transactions, comments, and complaints - Providing feedback to the team on the efficiency of the customer service process Show less
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Pizza Hut
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United States
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Restaurants
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700 & Above Employee
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Waitress
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Apr 2018 - Feb 2021
Ensure customer satisfaction - Giving every guest a send-off as warm as the welcome - Being focused on Health & Safety/Food Hygiene regulations Ensure customer satisfaction - Giving every guest a send-off as warm as the welcome - Being focused on Health & Safety/Food Hygiene regulations
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Education
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Ucll
Bachelors, Business management -
Virga Jessecollege
High School Diploma, Human sciences