Melanie Croes

Property Management at UpperKey
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Contact Information
us****@****om
(386) 825-5501
Location
Montreal, Quebec, Canada, CA
Languages
  • Dutch Native or bilingual proficiency
  • English Professional working proficiency
  • French Limited working proficiency

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Experience

    • United Kingdom
    • Real Estate
    • 1 - 100 Employee
    • Property Management
      • Sep 2022 - Present

      Visiting and valuating properties in compliance with the company's quality policy - Performing regular inventories and inspections of our property portfolio - Flat design (purchase of furniture, decoration, photo shoot organisation) - Delivering new equipment and items to the properties Representing the company - Meeting with owners & renters - Meeting technicians - Key management Visiting and valuating properties in compliance with the company's quality policy - Performing regular inventories and inspections of our property portfolio - Flat design (purchase of furniture, decoration, photo shoot organisation) - Delivering new equipment and items to the properties Representing the company - Meeting with owners & renters - Meeting technicians - Key management

    • Italy
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Client Services Representative
      • Mar 2021 - Jul 2022

      Support clients for : Total Energies / Source London - Total fuel cards, electric charging, invoice assistance, financial issues Communicating with customers through various channels (Emails / Phone calls) - Acknowledging and resolving customer complaints - Responding promptly to customer inquiries - Ensure customer satisfaction and provide professional customer support Managing requests - Processing orders, forms, applications, and requests - Keeping records of customer interactions, transactions, comments, and complaints - Providing feedback to the team on the efficiency of the customer service process Show less

    • United States
    • Restaurants
    • 700 & Above Employee
    • Waitress
      • Apr 2018 - Feb 2021

      Ensure customer satisfaction - Giving every guest a send-off as warm as the welcome - Being focused on Health & Safety/Food Hygiene regulations Ensure customer satisfaction - Giving every guest a send-off as warm as the welcome - Being focused on Health & Safety/Food Hygiene regulations

Education

  • Ucll
    Bachelors, Business management
    2018 - 2020
  • Virga Jessecollege
    High School Diploma, Human sciences
    2013 - 2017

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