Experience

Evolution Travel
• United States
• Travel Arrangements
• 100 - 200 Employee
• Travel Advisor

  • Mar 2023 - Present


Planet Fitness

• Italy
• Wellness and Fitness Services
• 1 - 100 Employee

• Assistant Manager

  • Jan 2022 - Jan 2023

  •Onboarded and trained new staff according to the company’s standards to enhance customer satisfaction.•Completed weekly inventory of merchandise to track losses and determine future demand.•Monitored member reports and surveys, worked closely with General Manager on significantly improving their experience/ratings.

• Member Services Representative

  • Nov 2021 - Jan 2022

  •Resolved membership issues and troubleshooted technical problems.•Provided a clean and organized work area, as well as consistently sanitizing all equipment for safe member usage.•Focused on exceeding expectations and driving team success.



Target

• Mexico
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Service and Engagement Team Lead

  • Jul 2020 - Jul 2021

  •Observed, coached, and developed team members.•Designed business and sales plans to achieve important goals by tracking each outcome. •Ran a successful customer service team by continuously following up with team members and setting expectations.

• Cashier

  • Nov 2019 - Jul 2020

  •Responsible for opening and closing the front end department.•Assisted guests with their purchases and returns.•Fulfilled, sorted, and packaged online orders to be mailed out to guests.•Executed aisle re-arrangements by following strict planograms.



Fleet Farm

• United States
• Retail
• 700 & Above Employee

• Cashier

  • Sep 2018 - Aug 2019

  •Performed seamless transactions on a register. •Stocked shelves in order to keep up with the store's brand and with all items our customers needed. •Performed seamless transactions on a register. •Stocked shelves in order to keep up with the store's brand and with all items our customers needed.



Panera Bread

• United States
• Restaurants
• 700 & Above Employee

• Team Member

  • Jun 2017 - Jul 2018

  •Produced and assembled all orders with efficiency and care. •Handled guest complaints by making each situation right for them. •Created a home-like experience for every customer by going above and beyond the service expectations. •Produced and assembled all orders with efficiency and care. •Handled guest complaints by making each situation right for them. •Created a home-like experience for every customer by going above and beyond the service expectations.