People & Culture Business Partner

• Sep 2022 - Present

Manager, People and Experience Operations

• Jan 2018 - Sep 2022

Manager, People & Experience

• Jan 2018 - Sep 2022

Human Resources/Payroll Administrator

• Jul 2015 - Dec 2017

Administer Human Resources policies and procedures for all company personnel within the Canadian operations. Specific responsibilities include payroll, hiring, employee relations issues and investigations, training, wage and salary administration as well as compliance with other statutory requirements. Support and collaborate with key business partners in the Administrative Offices, Greenhouses and Distribution Center. Administer Human Resources policies and procedures for all company personnel within the Canadian operations. Specific responsibilities include payroll, hiring, employee relations issues and investigations, training, wage and salary administration as well as compliance with other statutory requirements. Support and collaborate with key business partners in the Administrative Offices, Greenhouses and Distribution Center.

HR Business Partner

• Jan 2015 - Mar 2015

Streamlined the HRIS time management system to improve efciencies. Communicated regularly with stakeholders to determine current issues. Assisted in uncovering and rectifying inaccuracies related to vacation policies and entitlements. Streamlined the HRIS time management system to improve efciencies. Communicated regularly with stakeholders to determine current issues. Assisted in uncovering and rectifying inaccuracies related to vacation policies and entitlements.

Human Resource Generalist

• Jan 2012 - Jan 2014

Provided support to the Human Resource Manager with the administration of day-to-day operations of the human resources department. Ensured payroll was processed and reconciled for two companies in a timely and accurate manner; including new enrollments, changes and terminations of participants in all beneft plans and government remittances. Ofered general support to employees; responding to inquiries with sensitivity and urgency. Processed transactions in the HRIS, such as new, rehired and terminated employees, time records and beneft changes. Managed the logistics of the recruitment process; scheduling interviews, tracking recruitment activity and completing corresponding paperwork, collection of resumes/applications, completing reference checks, criminal record checks and writing ofer letters. Delivered new hire orientation, ensuring a positive onboarding for all new employees. Provided support to the Safety Ofcer with WCB claims and safety training. Show less

Training and Development Coordinator

• Jan 2011 - Jan 2012

Responsible for the coordination and delivery of training and development plans, andensuring employees had the skills and knowledge required to surpass customerexpectations while meeting business objectives. As part the Training and Developmentteam, developed content and delivered training to the entire organization within threemonths on a new banking system platform. Delivered new hire orientation, ensuring apositive onboarding experience for new employees.

Consumer Loans Administrator

• Mar 2008 - Dec 2010

Prepared and administered consumer lending documentation ensuring accuracy in order tominimize risk to the organization. All documents were prepared with a keen attention todetail and in a timely fashion to ensure compliance with deadlines. Provided daily support tocredit union customers, both internal and external, ofering clarity and further explanationwhen necessary.

Member Services Representative

• Jul 2005 - May 2008

Solved customers’ banking issues by providing information and advice about their options. Iprepared documentation and processed a variety of complex fnancial transactions withaccuracy and efciency. Mentored new employees within the department through jobshadowing to develop their customer service awareness. Using active listening skills wasable to meet the needs of clients and delivered a superior level of customer service.

Cashier/Associate/Department Manager

• Aug 1999 - May 2006

Responsible for sales, customer service and proftability of the seasonal department. Coordinated activities of departmental staf according to Wal-Mart values, standards, policies and procedures. Handled customer inquiries and complaints in a friendly, professional manner. Responsible for sales, customer service and proftability of the seasonal department. Coordinated activities of departmental staf according to Wal-Mart values, standards, policies and procedures. Handled customer inquiries and complaints in a friendly, professional manner.