Melanie Copeland

Spa Operations Manager at Dreamworks Spa
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Contact Information
us****@****om
(386) 825-5501
Location
Dubai, Dubai, United Arab Emirates, AE

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5.0

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Andrew Karakuts

I have had a chance to work with Melanie at Park Hyatt Abu Dhabi and I have to say that she is an outstanding manager. She is extremely focused on achieving KPIs and bringing additional business to the company. Melanie has got plenty of creative ideas and her tremendous experience helps her to be on top of her department when it comes to revenue, clients and associates. Melanie is a great leader and always willing to be there for her team. No doubt, a great sense of humor contributes to her success and makes it easier to work with her.

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Experience

    • United Arab Emirates
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Spa Operations Manager
      • Jun 2022 - Present
    • United Arab Emirates
    • Retail Luxury Goods and Jewelry
    • 700 & Above Employee
    • Elemis Boutique Store Manager
      • Feb 2022 - Jun 2022
    • United Arab Emirates
    • Business Consulting and Services
    • Spa Manager
      • Jul 2019 - Feb 2022
    • United Arab Emirates
    • Hospitality
    • 100 - 200 Employee
    • Spa Manager
      • Jul 2017 - Jun 2019
    • United States
    • Hospitality
    • 700 & Above Employee
    • Spa Director
      • Sep 2014 - Nov 2016

      Working on Oceania Cruise lines and Celebrity Cruise lines as Spa Director. Mangaging the Spa and all facilites. This would include: Spa Therapists, Personal Trainers, Hair Stylists, Nail Technicians, Acupuncturists and Medi Spa. Overseeing all daily operations and activities. Responsible for the leadership of all staff members, training, mentoring. Accountable for all spa revenues and and driving revenue strategies in order to achieve set targets. Working closely with other departments on board. Following and ensuring the delivery of guest satisfacion is achieved along with all set KPI's. Show less

    • United States
    • Travel Arrangements
    • 500 - 600 Employee
    • Spa Manager
      • Sep 2002 - Oct 2014

      Working on board various cruise lines: Celebrity, Royal Caribbean, Carnival, NCL, Holland America. Working on board various cruise lines: Celebrity, Royal Caribbean, Carnival, NCL, Holland America.

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