Experience

Clear Choice Hearing & Balance
• United States
• Medical Practices
• 1 - 100 Employee
• Medical Billing Specialist

  • Apr 2023 - Present

Jamison Eye Care
• United States
• Hospitals and Health Care
• 1 - 100 Employee
• Medical Biller

  • May 2018 - Apr 2023


Sports PT of NY

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Patient Services Coordinator - 90 Hr Internship

  • Jan 2018 - Mar 2018

  • Patient intake • Communications with provider offices • Front reception duties • Charge entry • Insurance verification & authorizations, * MG2 & C4 forms (workers comp) • Patient intake • Communications with provider offices • Front reception duties • Charge entry • Insurance verification & authorizations, * MG2 & C4 forms (workers comp)



Bryant and Stratton College - Academic Services Department (Federal Work Study)

• Office Clerk

  • Sep 2017 - Dec 2017

  • Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer. • Operate office machines, such as photocopiers, scanners, and facsimile machines. • Compile, copy, sort, and file records of office activities, business transactions, and other activities. • Compute, record, and proofread data and other information, such as records or reports. • Deliver messages and run errands • Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer. • Operate office machines, such as photocopiers, scanners, and facsimile machines. • Compile, copy, sort, and file records of office activities, business transactions, and other activities. • Compute, record, and proofread data and other information, such as records or reports. • Deliver messages and run errands



Brockport Veterinary Hospital

• Customer Care Specialist

  • Sep 2011 - Nov 2016

  • Greeted persons entering establishment, determined nature and purpose of visit, and directed/escorted them to specific destinations • Handled all incoming calls, triaged calls for urgency, and directed them to appropriate department/persons (60+/day) • Checked patients in/out • Filing, data entry, faxing, and other office duties • Reviewed charts for accuracy in medical history and charges • Heard and resolved complaints from clients or the public • Performed end of day close out & deposits • Scheduled appointments for busy, 4 doctor practice • Negotiated payment agreements for qualified clients • Monitored account details for non-payments Show less



Scottsville Veterinary Hospital and Adoptions

• Receptionist

  • Jan 2007 - Sep 2010

  • Greeted persons entering establishment, determined nature and purpose of visit, and directed/escorted them to specific destinations • Checked patients in/out • Handled all incoming calls, triaged calls for urgency, and directed them to appropriate department/persons (75+/day) • Reviewed charts for accuracy in medical history and charges • Charting notes and histories • Scheduled appointments • Filing, data entry, faxing, and other general office duties • Ordering and inventory keeping of retail items/products • Heard and resolved complaints from customers or the public • Performed end of day close out & deposits Show less



Jackson Hewitt Tax Service

• United States
• Financial Services
• 1 - 100 Employee

• Tax Preparer

  • Jan 2000 - Apr 2003

  • Interviewed clients to obtain additional information on taxable income, deductible expenses and allowances • Greeted clients • Prepared or assist in preparing simple to complex tax returns for individuals • Reviewed financial records such as: income statements and documentation of expenditures to determine forms needed to prepare tax returns • Scheduled appointments • Explained federal and state tax laws to individuals and companies • Interviewed clients to obtain additional information on taxable income, deductible expenses and allowances • Greeted clients • Prepared or assist in preparing simple to complex tax returns for individuals • Reviewed financial records such as: income statements and documentation of expenditures to determine forms needed to prepare tax returns • Scheduled appointments • Explained federal and state tax laws to individuals and companies



Public Abstract Corporation

• United States
• Real Estate

• Receptionist

  • Apr 2000 - Oct 2002

  • Greeted persons entering establishment, determine nature and purpose of visit, and directed/escorted them to specific destinations • Handled all incoming calls and directed them to appropriate department/persons • Ordering and inventory keeping of office supplies • Sent, received, and maintained logs for all USPS/FedEx/UPS incoming and outgoing envelopes/packages • Prepared and dispersed final policies/documents as needed for filing at the Monroe County Clerk’s Office • Supported office administration in event planning, catering orders & office meetings Show less