Business Analyst

• Feb 2022 - Present

Business Analyst

• Sep 2021 - Feb 2022

Technical Consultant

• Nov 2020 - Feb 2021

Liaised with vendors and stakeholder team to better understand customer needs and recommend appropriate solutions to business. Provided advice, made recommendations and implemented problem-solving strategies when business needed to re-energize. Utilised Microsoft visio tool for business process modelling for better understanding of business requirements. Provided strong agile mindset and lead by example in both squad and organisation which led to 20 percent increase in efficiency. Developed detailed product requirements that define user capabilities, specific functional specifications, data and analytics and additional details that show how user stories are to be satisfied; partnered with IT to ensure alignment and realisation of business requirements during development process. Conducted product planning eliciting requirements using interviews, document analysis, workshops, business process descriptions, user stories, and scenarios. Managed JIRA backlog and clean-up and conduct scrum meetings. Collaborated cross functionally with other areas of business, including tech, product and design to close dependencies. Ensured software quality by performing user acceptance testing with all software modules before release. Documented every aspect of product development for undemanding handover. Show less

Business Intelligence Intern

• Sep 2020 - Oct 2020

Assistant Data Analytics and Business Intelligence Assistant Data Analytics and Business Intelligence

Analyst

• Jul 2017 - May 2019

Interacted with senior business analysts & lead developers using dashboards to ensure data accuracy & data quality for the data migration projects aligned with the business requirements. Identified flow of data within the architecture & created critical paths based on logical data model diagrams to validate data transformations & quality at each significant end. Managed User Acceptance Testing (UAT) planning, documentation, tester training including UAT completion sign-off, resulting in 50% reduction in UAT test cycle time using risk-based testing approach. Analysed data based on index ranking & user trends to strategise business decisions & identify insights for achieving maximum ROI in paid search campaigns. Assessed impact of current business processes on users and stakeholders and evaluated potential areas for improvement. Show less

Analyst

• Jun 2015 - Jul 2017

Developed and approved strategies for continuous improvement in data management. Assisted with coordination of database changes within context of overall configuration management process. Identified, recommended and implemented emerging Modelling and IT trends, developments, tools and improvements/solutions. Managed multiple assignments simultaneously while working independently and with other engineers and SMEs. Evaluated business requirements and converting into solutions, proposal making for new RFIs & RFPs, effort estimation for product enhancements and customisations. Responsible for vertical based prospecting potential client by understanding insight of project requirement, scope and specifications from client. Involved in planning, requirement analysis to mitigate risks in terms of data migration from legacy system to new system. Show less