Experience

OrbVest Ltd

• Seychelles
• Investment Management
• 1 - 100 Employee

• Sales Support Administrator

  • Mar 2022 - Present



Sun International

• South Africa
• Gambling Facilities and Casinos
• 700 & Above Employee

• HOD Cashiering Manager

  • Jun 2008 - Mar 2021

  • Ensure efficiency of entire Cash operations of the unit • Preparing and implementing of strategic plans and approved budgets • Monitoring of all staff schedules • Processing of all payroll for relevant departments • Ensuring all regulated compliance adhered to • Continuous updating and implementing of department policies and procedures • Ensuring all audits are met with 100% compliance • Reviewing of department paperwork for accuracy • Setting foreign currency rates updates • Banking all count proceeds for business • Investigations of all variances • Ensure customer service KPI’s are met daily • Ensure daily FICA/KYC regulations are met • Ensure and maintain visibility on the Gaming Floor • Effective resolving of all disputes whilst Duty Manager for Casino • Training and Development of all staff • Ensure all staff Performance Contracts are updated monthly • Monthly Payroll for all departments • Recruitment of staff • Responsible for ensuring that ATM’s and Cash Out machines are fully loaded daily, reconciled weekly.• Provide the business with regular and up-to-date monthly figures • Daily check in with CRM system and updates cases logged • Ensure the completion of all assigned duties and responsibilities of all subordinates • Work closely with other departments to identify the key drivers of the unit • Planning team incentives and meetings • Provide formal and informal feedback and coaching on performance and employee developments to achieve departmental goals.



Mediclinic

• Hospitals and Health Care
• 1 - 100 Employee

• HOD - Executive HouseKeeper

  • Dec 2007 - Jun 2008

  • Overseeing the entire cleaning of the hospital • Ensuring staff schedules are done daily • Plan and co-ordinate the activities of housekeeping supervisor and staff • Ensuring hours is captured weekly for payroll • Hiring of staff • Training of staff• Compliance regarding all policies and procedures of Medi-Clinic • Compliance to all regulations regarding chemicals • Ensure patients' needs are met daily • Conduct daily inspections to ensure departmental standards are met • Ordering of all stock weekly • Maintain financial records and prepare budgets • Discipline of staff • Performance Management of staff

• Team Lead - Cashiering Manager

  • Oct 2000 - Dec 2007

  • Develop and implement risk management framework, policy, standards, tools, practices and overseeing the operation of the Cash desk on a shift to shift basis • Responsible for +/- 40 staff members per shift • Responsible for conducting performance appraisals, leave management, training new recruits, assessing operational requirements, chairing of all disciplinary enquiries, overseeing balancing of debtors etc. • Ensure the correct running and control of all equipment, which includes Cashiers, CAION machines (Cash/card dispensing Machines) • Rostering of Shifts (Weekly and Monthly) • Ensuring that the Cash desk runs according to Gaming regulations as well as ICS • Oversee project developments and staff evaluations. Conducting of staff KPA’s and setting staff standards Conducting and maintaining staff’s PDP’s. Overseeing the process of month end reports. Compiling of reports and Statistics. • Balance the CMS debtors file daily and audit Monthly • Balancing of the Cash desk recon and auditing it daily