Experience

Pluribus Technologies

• Canada
• Internet Publishing
• 1 - 100 Employee

• Collections Supervisor

  • Jan 2023 - Present

  • Reporting to the VP of Finance, Supervising the Billing/Collection team to ensure collectors follow all protocols to collect payments efficiently of 16 Business Units • Preparation of customer invoices using various billing systems including NetSuite, QBO, Fusebill, etc.• Monitor various billing inboxes and respond to customer and employee requests• Prepare and maintain billing documentation, updating customer contract summaries • Review customer contracts, understand billing details and extract billing information into Excel• Assist in preparing for year-end audit, quarter end review and month-end closing• Establish Standard Operating Procedures as required Show less

• Operations Coordinator

  • Mar 2021 - Jan 2023

  • Reporting directly to the Chief Executive Officer, support as an executive assistant • Assisting with operational activities as directed by the COO for the company and subsidiaries. • Liaison with Board of Directors, staff, key stakeholders, counsel, partner organizations managing internal and external stakeholder relations• Planning, organizing, ordering and logistics for company events, meetings, employee engagement activities, and travel & accommodations.• Due diligence coordination with acquisition offers• Prepare and coordinate material for key meetings and communications, including writing and editing of content, emails, presentations, and social media• Assist company with RTO for the TSX Toronto Stock Exchange • Provide support to other leaders on special projects and tasks as required Show less



Intertek

• United Kingdom
• International Trade and Development
• 700 & Above Employee

• Customer Order Specialist / Sr. Project Coordinator

  • Aug 2012 - Mar 2021

  • Qualifying order requests from sales across Canada • Financial support including credit checks, invoicing, credits, purchase order life cycle • Contracts review including terms and conditions, MSAs, POs, etc • Provide back up for inside and outside sales team • Entering qualified orders into ERP Order Management software • Project Scheduling • Collect project data and samples until technical review • Track project financials with reports and spreadsheets • Process improvement team lead of administrative and data processes • Coordinate open houses, training events, travel, off site requirements • Net Promoter Score calls and data collection to maintain KPIs monthly • 5 x 5 Metrics Management Show less



Spartan Controls

• Canada
• Industrial Automation
• 700 & Above Employee

• Sales Coordinator

  • 2011 - Aug 2012

  • Manage day to day parts orders until shipment of valve automation products • Work closely with Project Coordinators and Application Engineering to provide a variety of project support and administrative functions • Issue PO’s to vendors, shop coordination, logistics and documentation preparation • Manage day to day parts orders until shipment of valve automation products • Work closely with Project Coordinators and Application Engineering to provide a variety of project support and administrative functions • Issue PO’s to vendors, shop coordination, logistics and documentation preparation



Flowserve Corporation

• United States
• Industrial Machinery Manufacturing
• 700 & Above Employee

• Sales Coordinator

  • 2009 - 2011

  • Issue quotations, process purchase orders and on call responsibilities • Interpretation of bill of materials, cross sectional and other technical drawings • Issue quotations, process purchase orders and on call responsibilities • Interpretation of bill of materials, cross sectional and other technical drawings



Civeo North America

• United States
• Hospitality
• 500 - 600 Employee

• Project Cost Administrator

  • 2008 - 2009

  • Supervision of administrative support group • Conducted Construction Award Meetings • Provided support to Project and Construction Site Managers with current costs and labor • Worked with Project Managers to establish budget and baseline schedules • Ensured timely set up and close out of work orders • Cooperated with Analysts in the development of JD Edwards reports and power user • Supervision of administrative support group • Conducted Construction Award Meetings • Provided support to Project and Construction Site Managers with current costs and labor • Worked with Project Managers to establish budget and baseline schedules • Ensured timely set up and close out of work orders • Cooperated with Analysts in the development of JD Edwards reports and power user



CSA Group

• Canada
• Public Safety
• 700 & Above Employee

• Product Group Assistant / Administration Team Lead

  • 2003 - 2008

  • Managed certification projects and samples until technical review • Team lead for administrative group of 4 • Assisted sales team regarding costs of projects and overtures • Customer liaison, first point of contact • Worked with Sr. Business Analysts to roll-out and implement new business software initiatives • Process improvement team member • Coordinated trade shows, travel, office events • Managed certification projects and samples until technical review • Team lead for administrative group of 4 • Assisted sales team regarding costs of projects and overtures • Customer liaison, first point of contact • Worked with Sr. Business Analysts to roll-out and implement new business software initiatives • Process improvement team member • Coordinated trade shows, travel, office events