Melaina Boucher

Workforce Analyst at SILAC Insurance Company
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Contact Information
us****@****om
(386) 825-5501
Location
Salt Lake City, Utah, United States, US

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Credentials

  • Associate, Life Management Institute (ALMI)
    LOMA
    Nov, 2022
    - Nov, 2024
  • The Complete Communication Skills Master Class for Life
    Udemy
    Nov, 2022
    - Nov, 2024
  • Email Etiquette: Write More Effective Emails at Work
    Udemy
    Oct, 2022
    - Nov, 2024
  • Fellow, Life Management Institute (FLMI) Level 1
    LOMA
    May, 2022
    - Nov, 2024
  • Excel Essentials For The Real World
    XelPlus
    Apr, 2022
    - Nov, 2024
  • Cosmetology/Barbering License
    Paul Mitchell the School-Provo
    Nov, 2018
    - Nov, 2024

Experience

    • United States
    • Insurance
    • 100 - 200 Employee
    • Workforce Analyst
      • Jan 2023 - Present

    • Administrative Assistant
      • Dec 2021 - Jan 2023

    • United States
    • Retail
    • 700 & Above Employee
    • Assistant Store Manager
      • Mar 2020 - Nov 2021

      Daily responsibilities include coaching employees and teammates of stylists and leaders and ensuring the team is hitting current daily/weekly/monthly sales goals. Such goals are created by myself based on prior year numbers and/or upper management. In addition to the work I do as a stylist, I keep the team accountable and engaged.

    • Stylist
      • Jul 2019 - Mar 2020

      Responsible for recovering the store which may include folding clothing items, styling mannequins based on current trend, updating face-outs (wall displays, etc). Assisting customers and providing excellent customer service, counting tills, helping customers in purchasing and returning items, and keeping level headed during moments of high stress.

    • United States
    • Consumer Services
    • 700 & Above Employee
    • Barber
      • Jul 2019 - Oct 2019

      Utilizing my trade school experience in a well-known salon. As a walk-in salon only, great customer service and adaptability to changing situations is highly important, as well as time management, ability to foster relationships and professionalism. Utilizing my trade school experience in a well-known salon. As a walk-in salon only, great customer service and adaptability to changing situations is highly important, as well as time management, ability to foster relationships and professionalism.

    • United States
    • Retail
    • 700 & Above Employee
    • Sales Associate
      • Mar 2016 - Nov 2018

      Working in a number of different areas including fitting rooms & apparel, housewares, garden center, as well as coverage in other departments as needed. Zoning, i.e. organizing and assisting customers, as well as setting up and taking down holiday items, stocking shelves as needed, and being a reliable team member. Working in a number of different areas including fitting rooms & apparel, housewares, garden center, as well as coverage in other departments as needed. Zoning, i.e. organizing and assisting customers, as well as setting up and taking down holiday items, stocking shelves as needed, and being a reliable team member.

Education

  • Western Governors University
    Bachelor's of Science, Business Administration, Management
    2023 - 2026
  • Paul Mitchell the School-Provo
    Cosmetology, Barber/Styling, and Nails
    2017 - 2018
  • Westlake High School, Saratoga Springs UT
    High School Diploma
    2015 - 2018

Community

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