Business Services/Operations Manager | Member Executive Management Team

• Oct 2019 - Present

Diversus is a quality provider of end-to-end business and software consulting, from upfront strategic planning and analysis through to systems design, implementation and support of complex software applications and technology environments. Diversus is a wholly Australian owned and operated business, where the focus is on delivering quality solutions and services to meet client needs on time and within budget. Our services include Strategy & Architecture, Project Governance, Business Solutions & Analysis, and Applications Development. For more information, please reach out to me or visit our website at https://www.diversus.com.au/

Business Services/Operations Manager Energy Australia Asia-Pacific

• Oct 2017 - Sep 2019

Lead high performing, diverse, cohesive team to support 3 substantially sized SBU's/75+ technical staff servicing clients/deploying staff globally. Requiring expertise in balancing cultural nuances/CRM as well as contract, project and change management along with a robust knowledge of complicated international oil and gas contracts and regimes.CAREER HIGHLIGHTS  Oversight billing & project administration (>$25M pa) incl complex international tax/audit/procurement documentation & negotiations Business Reporting & financial reports, resource utilisation reports, Project Status Reports Contractual establishment of South Korea virtual office  Developed & led Contracts team WA/Asia - 200+ contracts pa and revenue >$30M+ pa.  Contract negotiation representation with Tier 1 & Tier 2 business clients  Led corporate restructure consolidating 4 large WA/Asia SBU’s -100+ stakeholders & 250+ projects  PM’d weeklong acquisition process with UK auditors & legal team to facilitate the due diligence process for the acquisition of an SBU.  Developed multiple Business Cases for continuous operational-wide business improvements.  Performed contracts audit across WA SBU’s to head off potential risk.  Maintained operations management oversight of the contract order book with (COB) revenue of up to AUD8M+ pa.  Drafted & implemented procurement policies incl client prequalification & supplier prequalification processes.  Managed & developed strong networks with internal & external stakeholders/cross-functional teams, driving workplace change & continuous improvement initiatives.  Provided tailored interface & communication strategies to clients & suppliers incl the drafting & implementing of the SBU’s Customer Service Charter. Acted as the central reference point to internal & external on contractual matters. Member of global team responsible for company change initiatives such as branding, new ERP, entity changes, & staff performance and training programs.

Operations & Contracts Manager WA/Asia & Commercial Projects Manager

• Jul 2013 - Oct 2017

Internal promotionManagement of contracts service provision for Western Australia and Asia.Developed & introduced business improvement, project, change & commercial strategies for the Energy AAP business unit & teams commensurate with company objectives.

Operations & Commercial Projects Manager

• Jan 2010 - Jul 2013

Oversaw daily operations of service provision, and delivery of company initiatives especially in change management.Provided Commercial Project Management oversight.Project and Change Manager for M&A .

Client & Contracts Officer

• Apr 2005 - Dec 2010

Client & Contracts Officer

• Nov 1993 - Apr 1996