Mel Shannon, DES
Project Coordinator at SHCG- Claim this Profile
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Bio
Jen Kerstens
I work directly with Mel on our community programming and quite frankly, I’d be lost without her. Mel is motivated, committed and talented, and continues to exceed expectations with every project and task she takes on. She hits the ground running and often takes care of things before I even need to make a request. Not to mention, she has an impressive extra-curricular calendar, always finding a way to make a positive impact on her community. Working with Mel and the SHCG team has been, and will continue to be, a pleasure. I wouldn’t hesitate to recommend her for any event or project coordination need.
Jen Kerstens
I work directly with Mel on our community programming and quite frankly, I’d be lost without her. Mel is motivated, committed and talented, and continues to exceed expectations with every project and task she takes on. She hits the ground running and often takes care of things before I even need to make a request. Not to mention, she has an impressive extra-curricular calendar, always finding a way to make a positive impact on her community. Working with Mel and the SHCG team has been, and will continue to be, a pleasure. I wouldn’t hesitate to recommend her for any event or project coordination need.
Jen Kerstens
I work directly with Mel on our community programming and quite frankly, I’d be lost without her. Mel is motivated, committed and talented, and continues to exceed expectations with every project and task she takes on. She hits the ground running and often takes care of things before I even need to make a request. Not to mention, she has an impressive extra-curricular calendar, always finding a way to make a positive impact on her community. Working with Mel and the SHCG team has been, and will continue to be, a pleasure. I wouldn’t hesitate to recommend her for any event or project coordination need.
Jen Kerstens
I work directly with Mel on our community programming and quite frankly, I’d be lost without her. Mel is motivated, committed and talented, and continues to exceed expectations with every project and task she takes on. She hits the ground running and often takes care of things before I even need to make a request. Not to mention, she has an impressive extra-curricular calendar, always finding a way to make a positive impact on her community. Working with Mel and the SHCG team has been, and will continue to be, a pleasure. I wouldn’t hesitate to recommend her for any event or project coordination need.
Credentials
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Indigenous Awareness Certification
Indigenous Awareness CanadaOct, 2022- Nov, 2024 -
Digital Events Strategist
PCMAJul, 2020- Nov, 2024 -
WHMIS
Ontario Ministry of LabourFeb, 2016- Nov, 2024 -
STCW'95
International Maritime OrganizationJan, 2005- Nov, 2024
Experience
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SHCG
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Canada
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Business Consulting and Services
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1 - 100 Employee
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Project Coordinator
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Nov 2021 - Present
Strategic Planning, Economic Development, Business Management and Marketing for Municipalities, Townships and business. Stand-by for an update on our latest venture ... TV PRODUCTION! Strategic Planning, Economic Development, Business Management and Marketing for Municipalities, Townships and business. Stand-by for an update on our latest venture ... TV PRODUCTION!
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Event Coordinator
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Jan 2017 - Present
AMO and ROMA annual conferences: Exhibit Hall (Trade-show) Management from planning phase, sponsorships to live event execution. Ticketing, back-office and on-site problem solving. Assisted with transition to Hybrid in 2020. AMO and ROMA annual conferences: Exhibit Hall (Trade-show) Management from planning phase, sponsorships to live event execution. Ticketing, back-office and on-site problem solving. Assisted with transition to Hybrid in 2020.
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Lakefield Farmers' Market
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Lakefield, Ontario, Canada
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Market Manager
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Feb 2020 - Mar 2023
Support small and local businesses - visit a nearby Farmer's Market! Responsibilities include: Board and vendor representation, Township/stakeholder communication, Weekly Volunteer/Busker/Community co-ordination, Social Media planning, Press Release approval, Customer Service with safety focus, Over-all schedule management, off-season planning/approvals and AGM presentation. Support small and local businesses - visit a nearby Farmer's Market! Responsibilities include: Board and vendor representation, Township/stakeholder communication, Weekly Volunteer/Busker/Community co-ordination, Social Media planning, Press Release approval, Customer Service with safety focus, Over-all schedule management, off-season planning/approvals and AGM presentation.
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D.M. Wills Associates
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Canada
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Civil Engineering
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1 - 100 Employee
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Administrative Assistant
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Apr 2016 - Nov 2021
Assistant for Transportation and Structural Engineering led projects with focus on the Ministry of Transportation, from proposal phase to final completion. Duties also included System Administration for corporate qualifications, finalizing all client deliverables and focus on orientation of new hires. Instrumental in the initiation and maintained of all social media channels for company with little direction. Took lead on year-long campaign for 30th anniversary in 2018 which proved to gain "Employer of the Year" award. Efforts included creative development in identifying and scoping each event, organizing and scheduling of the event and activities, and promotion of the event internally to our team and also externally through our social media channels. And my favourite: rallying and motivating staff support and attendance at each event which included post-event celebration and promotions. Show less
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Carnival Cruise Line
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Travel Arrangements
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700 & Above Employee
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Clearance Officer
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Aug 2013 - Jan 2015
Reporting directly to the Hotel Director, my daily duties can vary though always require proactive attendance and trusted confidence. Weekly, monthly, quarterly and annual reports prepared with priority on appropriate legal papers for ship to dock in various countries. Communication needed with government authorities and ships' officers regarding offloads, transfers and medical documents. Other responsibilities include transcribing meetings, pay reporting, contract updating, reviewing ratings and participating in safety drills. As a Petty Officer, my duties were reflective of upper management. Assisting Guest Services office with all related services: Training new hires, guest conflict resolution, missing children, lost luggage, disability services, general information, and operating 911 line. Show less
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Event Coordinator
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Feb 2010 - Aug 2013
To prepare and oversee all on board departments involved in guest functions including weddings, business charters, private meetings, theatrical stage shows and private tours. Delegating departments is key, requiring knowledge of overall procedures regarding Food and Beverage, Housekeeping, Audio and Visual, Accounting, Casino, and Shore Excursions.Liaison between guests and shore-side sales for positive end-product. Also, escorting high profile guests, special needs or local press as needed. Beneficial to my guests, though not required in the job description, I often would volunteer to address large groups on the microphone to instruct and arrange private debarkation.Assisting Guest Services office with all related services: Training new hires, guest conflict resolution, missing children, lost luggage, disability services, general information, and operating 911 line. Show less
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Private Yacht
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International
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Chief Stewardess (Seasonal)
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Dec 2008 - Jul 2014
A trusted crew member of confidentiality. Participating in the overall operation of vessel(s). SCTW-95 Certified. A trusted crew member of confidentiality. Participating in the overall operation of vessel(s). SCTW-95 Certified.
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Luxury Retreats
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Canada
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Travel Arrangements
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1 - 100 Employee
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Online Information Specialist
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May 2007 - Sep 2008
Interpreting information from various sources to create web listings. This included HTML coding, Photoshop, tax and commission calculation, and building relations with numerous international villa owners. ** Excellent attitude and multitasking skills were recognized, professional assistance was then requested as a substitute receptionist and support concierge agent. Interpreting information from various sources to create web listings. This included HTML coding, Photoshop, tax and commission calculation, and building relations with numerous international villa owners. ** Excellent attitude and multitasking skills were recognized, professional assistance was then requested as a substitute receptionist and support concierge agent.
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Reservations Agent
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Sep 2006 - May 2007
Seasonal vacation planner booking personalized ski vacations. Inbound sales team with proficiency in booking flights, transfers, lodging, tickets and lessons. ** Excellent attitude and multitasking skills were recognized, professional assistance was then requested as a substitute office administrator and part-time accountant. Seasonal vacation planner booking personalized ski vacations. Inbound sales team with proficiency in booking flights, transfers, lodging, tickets and lessons. ** Excellent attitude and multitasking skills were recognized, professional assistance was then requested as a substitute office administrator and part-time accountant.
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Regent Seven Seas Cruises
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Travel Arrangements
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700 & Above Employee
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Boutique Assistant Manager
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May 2006 - Sep 2006
Luxury sales of fine jewelry and collectibles was most successful through building customer relations. Merchandising and inventory responsibilities along with affiliated safety training developed while absorbing international travel. Luxury sales of fine jewelry and collectibles was most successful through building customer relations. Merchandising and inventory responsibilities along with affiliated safety training developed while absorbing international travel.
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Oceania Cruises
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Travel Arrangements
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700 & Above Employee
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Boutique Assistant
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Nov 2002 - May 2004
Luxury sales of fine jewelry and collectibles was most successful through building customer relations. Merchandising and inventory responsibilities along with affiliated safety training developed while absorbing international travel. Luxury sales of fine jewelry and collectibles was most successful through building customer relations. Merchandising and inventory responsibilities along with affiliated safety training developed while absorbing international travel.
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Education
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Seneca College of Applied Arts and Technology
Associate's degree, Business Administration and Management, General -
Humber College
Associate's degree, Tourism and Travel Services Management
Community
